With the demand for multi-family properties on the rise, developers and property managers are looking for new ways to simplify challenges related to maintenance management. Smart technology is at the forefront of opportunity, capable of helping property managers and developers navigate rising costs, limited access to skilled labor, scheduling challenges and incompatible building systems.

While smart home devices offer many benefits, Samsung SmartThings showcases a comprehensive suite of capabilities that are well-suited to meet the needs of multi-family properties. From practical maintenance features to continuous monitoring, SmartThings empowers developers and property managers to overcome maintenance obstacles and manage property maintenance concerns efficiently and cost-effectively.

SmartThings offers a full suite of capabilities

With over 270 million users worldwide, SmartThings has established itself as a trusted companion in managing connected lives. Now synonymous with connected living, this smart solution offers builders, developers, property managers and tenants unique opportunities to make day-to-day life more efficient. When applied to the challenges of multi-family properties, these capabilities prove invaluable. Property managers will be quick to see how offering practical, efficient solutions can ultimately result in positive tenant experiences.

Practical and easy to use

Efficiency is key in multi-family developments. Samsung SmartThings is simple to use. The intuitive interfaces minimize the need for extensive training, and the sleek design is built to withstand the rigors of multi-family living. Overall, these attributes contribute to minimal maintenance downtime and maximize the lifespan of the devices, which lowers overall maintenance costs for property managers.

24/7 monitoring

The SmartThings Home Care app provides a 24/7 look at device status, which is particularly valuable in multi-family properties. With numerous units to manage, preventive maintenance notifications can save time and money.

·     Continuous device status. The SmartThings Home Care app provides round-the-clock monitoring of device status, which helps inform property managers with real-time insights that relate to potential issues.

·     Customizable alerts. Property managers can customize alerts within the SmartThings Home Care app to receive notifications for specific maintenance issues or device malfunctions. This targeted approach allows for swift intervention and can help reduce disruption to tenants.

·     Historical data analysis. Data can help map trends and patterns related to maintenance issues, which can help property managers and maintenance crews optimize resources for efficiency and develop proactive strategies to improve the property for its tenants.

Troubleshooting assistance

For maintenance staff dealing with multiple units, the SmartThings Home Care app offers invaluable troubleshooting support with a variety of user guides and visual aids. Access to these tools can help streamline the maintenance process, enabling quicker repairs and minimizing inconvenience to tenants.

When professional assistance is required, Samsung SmartThings won't leave your crew hanging. The system offers access to qualified technicians who are trained and approved by Samsung. These pros tune in remotely through either live chat or video support, so the maintenance staff can receive real-time guidance and resolve any problem.

Furthermore, SmartThings boasts a vibrant online community. Homeowners who use smart devices will appreciate seeing tips and tricks, while maintenance professionals can use the resources to leverage best practices to make the most of smart networks in multi-family properties. This collaborative platform fosters knowledge exchange and peer support and works to enrich the troubleshooting experience for all involved.

Interoperability

One of the standout features of Samsung SmartThings is its interoperability. This capability is essential in a multi-family setting, where various devices need to be interconnected on one network. This functionality supports integration and compatibility while helping developers implement systems that can scale and grow.

·     Seamless integration. SmartThings devices are designed to function together on a single network, which ultimately simplifies system management. Whether you use smart locks for your residents, smart thermostats, or security cameras, SmartThings ensures that all devices integrate to enhance property efficiency and tenant convenience.

·     Third-party compatibility. In addition to Samsung-branded devices, SmartThings supports a wide range of third-party smart devices. This versatility allows property managers to tailor their smart home ecosystem to suit the unique needs of their multi-family properties, without being limited by brand or device constraints. With built-in Matter connectivity, an industry-changing connectivity standard, the SmartThings app is compatible with a wide variety of smart home devices, AI appliances and voice assistants from Samsung and hundreds of other brands.

·     Scalable solutions. As multi-family properties evolve, SmartThings offers scalable solutions that can accommodate growth and change. Whether adding new units or upgrading existing devices, SmartThings can help facilitate a smooth transition that minimizes disruption and maximizes investment value over time.

SmartThings Station with Travel Adapter

Managers of multi-family properties are always on the lookout for user-friendly solutions and the SmartThings Station with Travel Adapter is an important piece of the puzzle. By serving as a home hub, it centralizes control and customization, allowing tenants to set their favorite routines with the SmartThings app and initiate them with just a tap. Automated routines also provide property managers with a powerful tool to manage and monitor connected devices across multiple units.

Innovate your maintenance routine

Samsung SmartThings delivers essential solutions for maintaining multi-family developments. Navigating rising costs, labor shortages and a fast-moving technological revolution can be challenging, but streamlining maintenance routines and integrating smart home technologies can be the best solution. Best of all, SmartThings can help you work smarter with minimal tenant disruption.

Connect with Samsung to learn more about integrating smart home systems into your multi-family development and realize the full potential of your properties.