How should I do if I forget my Samsung Pay security password?

Last Update date : 2023-04-08

Because you may make payments using your phone or watch, having a secure Samsung Pay PIN is essential. To keep your financial information secure, you can update your PIN if you believe someone has found out yours. On the other side, you will need to reset your Samsung Pay account if you just forget your PIN.

Samsung pay app

Have you forgotten your Samsung Pay PIN? You can still access your account, so don't panic. Just restart the Samsung Pay app, add your cards once more, and make sure you don't forget your PIN again.

1 Navigate to phone's Settings.
2 Swipe to and tap Apps, and then select Samsung Pay
3 Tap Force stop, and then tap Storage.
4 Tap Clear cache, and then tap Clear data.

Reopen the app after completing these steps and follow the on-screen instructions. You will have to add your credit cards once more and make a new PIN during setup.

Note:  If you have any questions after verifying the solutions mentioned above, please call our contact center for help with your inquiry. Our helpful agents will be there to help you.

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