Information code for my Samsung dishwasher (5C/5E, 4C/4E,LC/LE)
5C/5E, 4C/4E, and LC/LE are the information codes for water-related issues in the dishwasher. Please check the causes and solutions for each code below. If the information code continues to be shown on the display.
|
Cause |
Solution |
|
|---|---|---|
|
Drain hose |
- Frozen or ice-covered hose - The hose is bent or folded - The hose is clogged |
- Remove the hose, soak it in warm water, and melt the ice inside the hose. Please ensure not to break the hose. - Straighten the hose. - Remove the hose and get rid of any foreign substances. |
|
Drain pump failure |
- Broken plate fragments or other debris caught in the pump impeller |
- Unscrew the pump mount and remove foreign substances or contact the Samsung service center. |
|
Filter clogged |
- Filter clogged by food waste |
-Clean the Filter |
|
Control board problem |
- The control board failure |
- Please contact the Samsung service center. |
|
Sensor malfunction |
- Malfunction of a pressure switch |
- Please contact the Samsung service center. |
4C/4E: Water supply issues
|
Cause |
Solution |
|
|---|---|---|
|
Water supply valve |
- Closed Water supply valve - Frozen or ice-covered water supply valve - Defective water supply valve - filter on water supply valve clogged by foreign substances |
Open the valve. - Melt the frozen valve by repeating the method of soaking a towel in 50~60℃ hot water and wrapping it around the valve part. (Please be careful and avoid burns from excessively hot water.) - Please contact the Samsung service center to replace the valve. - Clean away foreign material on the filter of the water valve. |
|
Drain pump failure |
- Frozen or ice-covered hose - The hose is bent or folded |
- Remove the hose, soak it in warm water, and melt the ice inside the hose. Please ensure not to break the hose. - Straighten the hose. |
|
Control board problem |
- The control board failure |
- Please contact the Samsung service center. |
LC/LE: Leak issues
|
Cause |
Solution |
|
|---|---|---|
|
Hose leak |
- Loose water supply hose connection - Water supply or drain hose hole |
- Tighten the water supply hose. - Temporarily apply insulation tape. If there is no effect after that, please contact the Samsung service center. |
|
Drain pump failure |
- Old gaskets are worn and leaks during cleaning |
- Please contact the Samsung service center. |
|
TUB leak |
- Defective TUB |
- Please contact the Samsung service center. |
|
Dispenser problem |
- Use handwash detergent not dishwasher detergent or too much detergent - In case the dispenser is filled with an excessive amount of rinse aid - Damaged dispenser |
- Use dishwasher detergent and use a small amount of detergent. - Remove the rinse aid with a wet towel. - Please contact the Samsung service center. |
|
Filter clogged |
- Filter clogged by food waste |
- Clean the filter. |
|
Dishwasher level |
- Dishwasher leaning to forward |
Level the dishwasher by adjusting the three or four leveling feet. (See the image below.) |
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