Vacuum cleaner brush is not working

Last Update date : 2023-02-01

A vacuum cleaner brush is a crucial component in removing dirt and debris from carpets and flooring. When it stops working, it can make cleaning difficult. If you're experiencing problems with the brush on your vacuum cleaner, it is important to identify the cause of the issue, such as checking the brush belt, brush roll, and brush motor.

Solutions :

1 Spinning brush stuck display is turned on.

When the spinning brush stuck display is turned on, turn off the vacuum and check whether the brush is clogged with foreign matter. If so, remove the foreign matter and restart the vacuum.

2 Check if the vacuum cleaner is turned on.

Check if the vacuum cleaner is turned on and then turn it off and on again. 

Note: For the Soft Action Brush and Wet brush, if the overheating prevention device of the brush motor operates, it may take about 30 minutes to cool the motor.

3 Contact Samsung customer service for further assistance.

Please contact us, for further assistance if your vacuum is not working or having any other issues.

Thank you for your feedback!