What to do if there is a water leakage on the Samsung AC indoor unit?
Last Update date : 2023-05-16
The cause of water leakage in a Samsung Split Air-Conditioner may be attributed to factors such as an improperly maintained drain hose, blockage in the drain pipe or hose, an inadequate slope, or incorrect installation.
Note: Safety Precautions
Water can conduct electricity, which can lead to accidents if you step on it with a live wire and have no protection. To prevent such incidents, please observe the following safety measures:
- Unplug the electrical socket.
- Turn off the circuit breaker.
Checking the water leakage
1
Start collecting the water in a bucket while water drips.
2
The drain pipe may not be fixed in slope, if yes, please fix its slope position
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3
Cleaning the air filter regularly will help to improve the AC and avoid the leakage issue.
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4
For the rest of the reasons, an Engineer visit is required.
How to clean the AC filter
1
Removing the air filter
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- Open front panel.
- Pull the Air filter towards you and slide it down.
2
Cleaning air filter.
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- Clean air filter by washing the filter with running water.
- Dry air filter in a ventilated area. Odor can occur if the air filter is not dried completely or dries in a confined (or humid) area.
3
Reassembling air filter.
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- Insert the air filter back into its original position and close the front panel.
After reassembling the AC filter you have to:
- Start it on the fan mood for 30 minutes then you can choose the cooling option.
- Choose the temperature on auto mood.
- Close all the windows or doors inside the place.
Note:
- You may directly call our contact center to get help about the issue.
- Raise Online Service Request through Your Service . Our team will contact you to check the issue. If the problem cannot be fixed they can discuss with you in booking a service visit by our trained engineers.
Thank you for your feedback!
Please answer all questions.