What to do if your washing machine leaks?

Last Update date : 2023-05-14

Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied. If the leakage area was Drum, door, or drain pump, etc. To figure out what is causing this, you should: 

Procedures to stop the leakage:

1 Ensure that your washer is level.

If needed, adjust its leveling legs so it's not wobbly or lopsided.

2 Avoid overloading the washer with too much clothing.
3 Check the water supply hose and its connections.

If anything is damaged, you'll need to replace it and make sure the drain hose is properly inserted and secured.

Note: A loose or incorrectly installed hose could be the source of the leak.

4 Make sure the drain hose is suspended at least 18 inches high but no higher than 96 inches.

Note: If you have any questions after verifying the above-mentioned solutions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.

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