What to do when my Air Conditioner is not cooling?

Last Update date : 2022-07-06

If your air conditioner is not functioning properly, it does not necessarily mean that it is broken; there are many other possible causes that are simple to manage and resolve. By following the instructions below, you may be able to address many of these problems and resume enjoying the cooling effects of your air conditioner.

Note: The instructions below apply not only if the air conditioner is not cooling, but also if it is not blowing air or is not functioning properly.

1 Check if your remote is working.

Efficient way to use

  • It is recommended to keep a 10m distance between the indoor unit and remote control.
  • For better and smooth electric communication, use the remote control toward the indoor unit direction.  

Replacing the remote control batteries

  • When the battery is almost finished, the icon will be displayed on the remote control's display. The indoor unit also displays the Low batteries on the display, either.
  • The remote control requires two 1.5 V triple-A type batteries.
2 Set the right temperature.

How to set the function

Step 1. To control the temperature in each mode, press the temperature ( +, -) button. 

Step 2. Select and change the temperature mode as Auto, Cool, Heat, Dry, Fan.

Tips

  • Auto, Cool, Heat: Adjust by  1 ℃ from 16 ℃ to 30 ℃.
  • Dry: Adjust by 1 ℃ from 18 ℃ to 30 ℃.
  • Fan:  No temperature control.
3 Automode.

You can use the auto mode to perform the powerful cooling or heating function to automatically reach the desired temperature. After the difference between the room temperature and the set temperature decreases, the air conditioner controls the fan speed and airflow direction.

1 Check the circuit power switch

Your air conditioner's performance will likely be impacted if your circuit power switch has a problem.

2 Many appliances connected on the same line

The issue could be from the appliances that are connected to the same line, removing any appliances plugged into the same line and connecting them again one by one would be optimal.

3 Circuit breaker dropped

Check if the circuit breaker switch dropped off, if this issue happened multiple times then the issue could be from the A/C or the switch itself.


Please request the help of experts to resolve the problem.

It is recommended to clean the air conditioner filter and upper cover every 2 weeks. Check the type of your appliance before the cleaning process. This video includes the filter cleaning process of a wind-free air conditioner with an upper cover as well. Please be careful not to injure yourself during the operation.

After following these steps and the issue is still persistent, do not hesitate to Contact us.

Thank you for your feedback!