How can I use the Smart Tutor app to get support for my device?
Smart Tutor is a mobile app that provides support for Samsung devices. It allows you to troubleshoot issues, receive software updates, and get personalized recommendations for optimizing device performance. To use the app, simply download it from the App Store or Google Play Store and launch it on your Samsung device. You can then browse available resources or use the search function to find specific information, and connect with a Samsung support representative if needed.
Follow the below steps:
Note: Samsung Remote Service allows one of our Samsung Care Pros to remotely view and control your smartphone in order to provide direct assistance with your product. Learn How to request a Remote Management service for Samsung Smart Phones and Tablets?.
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