Using Find My Mobile Service to track a lost phone
Last Update date : 2024-04-24
Lost something? Find your Galaxy phone, tablet, watch, and other devices with SmartThings Find, if you lost your phone! Find My Mobile will help you locate your device and protect your data. Find My Mobile is now part of SmartThings Find.
Enable find my mobile
1
Go to Settings, and scroll down.
![Settings]()
2
Press Security and privacy
![Security and privacy]()
3
then tap Lost device protection .
![Lost device protection]()
4
Press on Toggle to activate Find my phone.
![Find my mobile]()
5
Sign in to your Samsung Account.
6
Enter your Email and the Password, then Sing In.
Note : To track the device it must be switched on, connected to the internet and logged into your Samsung Account.
Find your device by using computer device
1
Go to the Find My Mobile website
2
Sign In with the same Samsung Account added to the lost device.
3
Select and enable the desired features.
![Tablet]()
- Track Location : will track the lost mobile location.
- Lock : will lock the lost mobile.
- Ring : your lost mobile will ring on maximum volume for 1 minute.
Note: If you have any questions after verifying the above-mentioned solutions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.
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