Why am I unable to download some apps from the Play Store?
The applications available in the Google Play store can be available internationally or available locally only in one or selected countries.
The Google ID registered in your Samsung device is set into one country upon ID creation. The Google Play country settings determine what content you will see in the store.
More details can be found here.
Tip: Your profile can take up to 48 hours to update.
No. Country setting switching is only applicable once a year
Any historical purchase in your Google ID will stay in the old country.
To use it, you need to return to the old country settings but can only happen once a year.
The new Google ID country settings should be registered for the new country where the local app is available.
However, the same issue can be experienced if the customer will travel to another different country.
Note: If you followed the steps listed above but the issue persists, please check the Support Center for relevant information.
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