Apps are not working on my Samsung TV

To use smart functions, you should connect to a network, agree to the terms and conditions, and log in with your Samsung account. If these settings were not configured during the initial setting process, you can configure Smart Hub settings by running APPS from the Home Screen.

• Home > left directional button > Media > APPS.
   

If Smart Hub settings are complete but the app you want cannot be found on the Home Screen, you can find the app from Search or APPS. To add frequently used apps to the Home Screen, run the Add to Home feature from APPS.

• Home > left directional button > Media > APPS > Settings > List of installed apps > Add to Home.

Languages supported by an app may be different from the TV Language set in the menu.

The ability to change the language depends on the app's provider. Change the language from the settings menu in the app.

Check the network connection. When the network speed is slow, the app may not work or its image quality may be poor.

Uninstall and reinstall the app. For more information about app uninstallation, refer to How to install apps and manage downloaded apps on your Samsung TV.

The services of your application are not provided by the TV but by the application service provider.

Refer to the Help section on the application service provider's website.

Turn off the Start with Smart Hub Home function in Start Screen Options.

• Home > Menu > Settings > All Settings > General & Privacy > Start Screen Options > Start with the Smart Hub Home.