How to connect your SmartThings Dongle

Last Update date : 2024-01-04

Connect the SmartThings Dongle and enjoy the SmartThings Hub function on your Samsung TV.

SmartThings Dongle feature

Access SmartThings Zigbee-compatible devices (e.g., light bulbs, plugs, or sensors) with the SmartThings Dongle. (Connection to Z-Wave devices is not supported.) Connect the SmartThings Dongle to the USB port on your TV. After connecting the SmartThings Dongle, register the SmartThings Hub according to the notification.

If you remove the SmartThings Dongle from your TV or turn off the SmartThings Hub function, any devices connected via the SmartThings Hub may be disconnected. Disconnected devices require reconnection and re-registration with the SmartThings app.

Note:

  • Models that support the SmartThings Hub include QN900B/QN800B/QN700B/QN95B/S95B/QN90B/QN85B/Q80B/Q70B/Q60B/BU8/The Serif/The Frame/The Sero/Smart Monitor (M50B and above) released in 2022.
  • Make sure to use the same Samsung account when logging into your TV and mobile SmartThings app.
  • Click the link for more information about the [2022] Guide to using SmartThings on your Samsung TV.

Step 1. Connect the provided USB cable to your TV’s USB port.

Step 2. Connect your SmartThings Dongle to the other end of the USB cable.

Step 3. Remove the sticker on the back of your SmartThings Dongle and attach it to the back of your TV.

Step 4. Organize your cable by tying it together.

connecting USB port

1) Open the SmartThings app on your TV.

Step 1. Select SmartThings from the TV menu.

           •  Navigate to Menu > Connected Devices > SmartThings

checking the connection step 1

   Step 2. You can check the Samsung account that SmartThings Hub is registered to.

checking the connection step 2

If SmartThings Hub is not registered after connecting the SmartThings Dongle, select Using SmartThings Hub from the SmartThings app.

           •  Navigate to Settings > SmartThings Hub

2) Open the SmartThings app on your mobile device.

Step 1. Get into SmartThings Hub Card.

Step 2. Check the status of the SmartThings Dongle.

checking the mobile connection

Note:

  • If you are having trouble with your Samsung Smart TV, you should always check to see if there are any software updates available, as these may contain a fix for your problem.
  • Device screenshots and menus may vary depending on the device model and software version.
  •  If you still need more assistance, please call our contact center and our helpful agents will help you.

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