What should you do if your Micro LED TV isn't working properly?

Last Update date : 2024-01-16

Micro LED technology is the future of television, and Samsung is leading the way in making that future a reality. In the following article, you will discover what to do if your Micro LED TV is having problems.

Samsung doctor will visit for preliminary inspection.

  1. Check connectivity issues (HDMI / one connect box / power cord)
  2.  Check the internet network status.
  3. Check the software update & settings.
  4.  Check & confirm if there is any Apps issues.

If the issue is still not fixed, Samsung doctor will allocate the assignment to a technician for a visit. The technician will arrive with the necessary part depending on the defect symptoms.

Note: please call our contact Center to request a service appointment.

* This feature is only available on specific models. Please refer to your user manual for more information

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