Samsung
Case Study
Increased Customer Satisfaction
Samsung Electronics Service heightened the services of its contact centres to provide better and timely customer satisfaction through an enhanced IPCC system. It was tested and has been through actual operation since June 2011, thereby providing improved results.
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Product Features
State-of-the-art IP Phone
Samsung's SMT-i series SIP phones can make your business more efficient, collaborative and agile with enhancing productivity and communication among employees and off-site colleagues while helping to reduce costs.
Intuitive User-oriented
Easy-to-navigate menus and navigation button ensure even the newest user can take advantage of all features and functionality intuitively.
