Samsung
Case Study
Increased Customer Satisfaction
Samsung Electronics Service heightened the services of its contact centres to provide better and timely customer satisfaction through an enhanced IPCC system. It was tested and has been through actual operation since June 2011, thereby providing improved results.
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Case Study
Increased Customer Satisfaction
Samsung Electronics Service heightened the services of its contact centres to provide better and timely customer satisfaction through an enhanced IPCC system. It was tested and has been through actual operation since June 2011, thereby providing improved results.
