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Product Assistance

Technical Phone Support

UK - 0330 SAMSUNG (726 7864)
EIRE - 0818 717100
Overseas - +44 (0)1932 454358

0330 numbers cost the same as calling a landline.

Opening hours:
Monday - Saturday | 9am to 6pm
(including bank holidays)

Technical Email Support

Email us

Technical Mail Support

Samsung Customer Support Centre
Selectapost 38, Sheffield, S97 3FJ, UK

Important documentation should be sent by recorded post.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product. Click here to get more help.

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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Voice of Customer

Our customer service team is always willing to answer your proposal concerning Samsung service. Your message will be promptly handled under the direct supervision of our executive management.
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Corporate Contacts

Head Office

    Samsung Electronics (UK) Ltd

    Samsung House 1000

  • Hillswood Drive
    Chertsey, Surrey KT16 0PS

    Phone: 01932 455 000

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