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Product & Customer Support

For questions about your Samsung product, we're ready to help.

Corporate Contacts

You can contact Samsung Electronics UK Ltd.

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General Questions

Please e-mail us with any questions or feedback about our website.

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Telephone Support

To assist our customer service team, please have your model number, serial number and date of purchase ready when calling.


UNITED KINGDOM

Samsung mobile: 0845 MSAMSUNG (67267864)
Monday - Saturday: 9am - 6pm
Sunday: CLOSED

Samsung notebook computers: 0845 SAMSUNG (7267864)
Monday - Friday: 8am - 8pm
Saturday - Sunday: 9am - 6pm

All other Samsung products: 0845 SAMSUNG (7267864)
Monday - Saturday: 9am - 6pm
Sunday: CLOSED

IRELAND

All Samsung products: 0818 717100
Monday – Saturday: 9am – 6pm
Sunday: CLOSED

Please note that our opening hours may change on public and bank holidays. To maintain and improve the quality of our service, we may monitor and/or record telephone calls. If you need to call us from overseas, or prefer not to use 0845 SAMSUNG (7267864), you can call +44 (0)1932 454358. Call costs vary - please contact your provider for details.

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Corporate Contacts
Samsung ELEC. UK
Head Office
Press enquires only
Contact Information for Samsung ELEC. UK Head Office

Company : Samsung Electronics (UK) Ltd
Address  : Samsung House
                  1000, Hillswood Drive
                   Chertsey, Surrey KT16 0PS
Tel           : 1800-Samsung

Career Opportunities
Tel      : 01932 455000
E-mail : recruiteurope@samsung.com
Website Content & Queries
Tel       : 01932 455000
E-mail : onlinemarketing@samsung.com
Contact Information for Samsung ELEC. UK Press enquires only

Company : Red Consultancy

Home Platforms

Sinead Purcell
sinead.purcell@redconsultancy.com
Michael Blount
michael@kazoo.co.uk

IT

John Megaughin
john.megaughin@redconsultancy.com
Nick Heller
nick@kazoo.co.uk

Mobile

Freddy Davies
freddy.davies@redconsultancy.com
Gemma Sharp
gemma@kazoo.co.uk

White Goods

Hannah Morgan
hannah.morgan@redconsultancy.com
Jenny Richards
Jenny Richards

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Mail Product & Customer Support

If you have any comments about our service and products, please write to:


UNITED KINGDOM & IRELAND

Customer Relations Team
Samsung Electronics
Customer Care Centre
PO Box 17243
Edinburgh
EH11 4YB
United Kingdom

 
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