Switch to your new Samsung Galaxy

Moving data is easy with Smart Switch.

Now you have your new Samsung Galaxy it’s time to get you up and running. Using our Smart Switch app you can transfer all your important content safely and simply. Let's get started.




How do you find your operating system?




1. Select the Settings app



2. Select the General option



3. Select the About option



4. Look for the item marked "Version"


How do you find your operating system?




1. Select the Settings app



2. Select the General option



3. Select the About option



4. Look for the item marked "Version"


How do you find your operating system?




1. Select the Settings app



2. Select the General option



3. Select the About option



4. Look for the item marked "Version"



Unfortunately your phone is running old software which is not compatible with the current options for upgrading.


You can try these options:

  1. Upgrade your phone to the most up to date OS version
  2. Take your phone to the store where you purchased as they may be able to help
  3. Review our help pages for more information
  4. Come into your local Samsung store and ask one of our experts