How to repair the Galaxy Book Pro 360

With Samsung's Self-Repair programme you can take device repair into your own hands and repair your Samsung Galaxy Book Pro / Pro 360. Find out how to do this in the below video.

How to repair the Galaxy Book Pro 360 How to repair the Galaxy Book Pro 360

Tips for Self-Repair with Samsung Genuine Parts - Galaxy Book Pro 360

Did you know that Samsung offers a Self-Repair program?

WARNING:

* Damage to the product caused by an improper attempt to repair the product by any person other than a Samsung-certified service provider may not be covered by warranty.

* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.

* Sequence shortened. Actual steps may vary.

Now you can take device repairs into your own hands.

  • Getting ready
  • Disassembly
  • Samsung genuine parts
  • Reassembly

 

1 Getting ready

First, have all the genuine parts and tools needed for the procedure ready

Samsung genuine parts for Samsung Galaxy Book Pro 360 Self-Repair

Screen

Case front

Fingerprint power key

Touchpad

Battery

Rubber feet

Case rear

* Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.

Samsung genuine parts for Case rear and Rubber feet

Case rear

Screw 6001-003313 (4ea)

Rubber foot M4 (2ea)

Rubber foot M1 (2ea)

* Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.

* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.

Samsung genuine parts for Battery

Battery

Screw 6001-003313 (4ea)

* Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.

* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.

Samsung genuine parts for Screen

Screen

Screw 6001-002749 (6ea)

* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.

* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.

Samsung genuine parts for Touchpad

Touchpad

Screw 6001-002262 (5ea)

* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.

* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.

Samsung genuine parts for Fingerprint power key

Fingerprint power key

Screw 6001-003362 (3ea)

* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.

* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.

Samsung genuine parts for Case front

Case front

* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.

* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.

Use this map as reference for the parts that need repair

 

Rubber feet

Case rear

Disassembly 2-1 - 2-1

Reassembly 4-12 - 4-12

 

Touchpad

Disassembly 2-1 - 2-6

Reassembly 4-7 - 4-12

 

Battery

Disassembly 2-1 - 2-2

Reassembly 4-11 - 4-12

 

Fingerprint power key

Disassembly 2-1 - 2-11

Reassembly 4-2 - 4-12

 

Screen

Disassembly 2-1 - 2-3

Reassembly 4-10 - 4-12

 

Case front

Disassembly 2-1 - 2-12

Reassembly 4-1 - 4-12

*Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.

Tools required for repair

Suction cup

Screwdriver

Opening tool

Tweezers

* Use only demagnetised tools that are specifically designed for small electronic repairs, as most electronic parts are sensitive to electromagnetic forces.

* You can use existing demagnetised tools that you own to perform repairs.

* Use tweezers made with plastic or rubber as sharp, metallic tweezers can damage parts and components.

Tip

Prepare a multi-compartment case to separately store screws and other parts after removing them from the device

Storage case

When repairing devices, be sure to wear safety equipment to avoid injuries

Safety equipment

Safety glasses

Mask

ESD-safe gloves

* ESD: Electrostatic Discharge

Before repairing, ensure your data is backed up safely and your device is powered off

with the system shut down and adapter unplugged

We're all set! Shall we start disassembling?

 

2 Disassembly

Case rear and Rubber feet

Check the location of the Case rear

Check the location of the Rubber feet

Rubber foot M4

Rubber foot M4

Rubber foot M1

Rubber foot M1

Remove 4 Rubber feet using Opening tool

Rubber foot M4 (2ea)

Rubber foot M1 (2ea)

Check the location of the 4 Screw points

Remove 4 Screws using Screwdriver

Tip

Keep each set of screws in a separate container to avoid misplacing them

Be careful not to damage Case rear with excessive force when lifting

Attach Suction cup to the center and gently lift to remove Case rear

*It may be easier to attach Suction cup to the left edge and gently lift, and then repeat with the right edge in order to remove Case rear.

Case rear

Screw 6001-003313 (4ea)

* If replacing Case rear only, pause at this stage and move on to 4-12 for reassembly.

 

Battery

Check the location of the Battery

When disassembling, be careful not to damage or impair the function of Battery with external force

Check the location of the Battery connector

Battery connector

Use Tweezers to remove the tape from Battery connector

* Keep the tape after removal so you can reuse for reassembly.

Gently tuck Tweezers under the cables and pry upwards to disconnect Battery connector

Battery connector

Cables

Check the location of the 4 Screw points

* Battery removal not required to replace Screen - simply disconnect Battery connector.

Remove 4 Screws using Screwdriver

Gently lift out and remove Battery

Battery

Screw 6001-003313 (4ea)

Tape

* If replacing Battery only, pause at this stage and move on to 4-11 for reassembly.

 

Screen

Fully open the hinge 180° and lay the device flat with Screen facing downwards

Check the location of the Screen connectors

* Battery removal not required to replace Screen - simply disconnect Battery connector.

Begin with left Screen connector

Be careful not to break the levers

Use Opening tool to pry up left Screen connector lever

and disconnect the cable

Detach Screen cable by lifting away

Repeat with right Screen connector

Remove 6 Screws using Screwdriver

Remove 3 Screws using Screwdriver

Remove 3 Screws using Screwdriver

Gently lift up and remove Screen from Case front

Screen

Screw 6001-002749 (6ea)

* If replacing Screen only, pause at this stage and move on to 4-10 for reassembly.

 

Speaker

Check the location of the Speakers

Left Speaker

Right Speaker

When disassembling, do so slowly and gently to avoid breaking or damaging Speaker connectors

Disconnect left Speaker connector using Opening tool

Left Speaker connectors

Cables

Gently lift out to remove left Speaker 

Disconnect right Speaker connector using Opening tool

Right Speaker connector

Cables

Gently lift out to remove right Speaker 

Left Speaker

Right Speaker

 

Antenna

Check the location of the Antennas

Check the location of the Antenna connectors

Slowly and gently lift the connectors, lifting the connectors in any direction other than upwards at 90° may result in damage

Use Opening tool to disconnect left and right Antenna connectors from WLAN

* Lifting in any direction other than upwards at 90° may result in damage

by slowly lifting upwards, creating a 90° angle at the head

* Lifting in any direction other than upwards at 90° may result in damage

Check the location of the 5 guide clips

Pry up left Antenna cables from the guide clips on Main & Sub PBA

* PBA: Printed Board Assembly

Pry up right Antenna cables from the guide clips on Main & Sub PBA

* PBA: Printed Board Assembly

Check the location of the 2 Screw points

Remove left Screw using Screwdriver

Gently lift and remove left Antenna

Left Antenna

Screw (1ea)

Remove right Screw using Screwdriver

Gently lift and remove right Antenna

Screw (1ea)

Right Antenna

 

Touchpad

Check the location of the Touchpad

Check the location of the connector

Be careful not to break the levers

Pry up Touchpad cable lever using Opening tool

and gently disconnect the connector using Tweezers

Check the location of the 5 Screw points

Remove 5 Screws using Screwdriver

Remove Touchpad by gently pushing from underneath

Remove the tape using Tweezers

* Keep the tape after removal so you can reuse for reassembly.

Pry up lever using Opening tool

and disconnect the cable

Touchpad

Screw 6001-002262 (5ea)

Cable

Tape

* If replacing Touchpad only, pause at this stage and move on to 4-7 for reassembly.

 

SSD

Check the location of the SSD

Check the location of the Screw point

First SSD screw

Remove First SSD screw using Screwdriver

Grab both ends of SSD and remove

SSD

First SSD screw (1ea)

Check the location of the Screw point

Second SSD screw

Remove Second SSD screw using Screwdriver 

* Set aside the Second SSD screw after removal to reuse for reassembly

Second SSD screw (1ea)

 

Cables

Check the location of the Cables

1. Main to sub cable

2. Power key cable

3. Left Fan cable

4. Keyboard backlit cable

5. Right Fan cable

6. Keyboard cable

Check the location of the Main to sub cable

Use Opening tool to lift and remove left and right ends of Main to sub cable

Main to sub cable

Check the location of the Power key cable

Power key cable

Gently lift and disconnect Power key cable using Opening tool 

Check the location of the left Fan cable

Left Fan cable

Be careful not to break the levers

Use Opening tool to lift left Fan cable lever

and disconnect left Fan cable using Tweezers

Check the location of the Keyboard backlit cable

Keyboard backlit cable

Lift Keyboard backlit cable lever using Opening tool

and disconnect the cable using Tweezers 

Check the location of the right Fan cable

Right Fan cable

Pry up right Fan cable connector lever using Opening tool

and disconnect the connector using Tweezers

Check the location of the Keyboard cable connector

Keyboard cable

Lift Keyboard cable connector lever using Opening tool

and disconnect the cable

 

Fan

Check the location of the Fans

Left Fan

Right Fan

Check the location of the 3 Screw points located on the left Fan

Remove 3 Screws using Screwdriver

Gently lift and remove left Fan

Left Fan

Screw (3ea)

Check the location of the 3 Screw points located on the right Fan

Remove 3 Screws using Screwdriver

Gently lift and remove right Fan

Right Fan

Screw (3ea)

 

Main & Sub PBA

Check the location of the Main PBA and Sub PBA

Sub PBA

Main PBA

* PBA: Printed Board Assembly

Check the location of the 11 Screw points located on the Main PBA

* PBA: Printed Board Assembly

Remove 11 screws using Screwdriver

Gently lift out and remove Main PBA

* PBA: Printed Board Assembly

Main PBA

Screw (11ea)

Check the location of the 5 Screw points located on the Sub PBA

* PBA: Printed Board Assembly

Remove 5 Screws using Screwdriver

Gently lift out and remove Sub PBA

* PBA: Printed Board Assembly

Sub PBA

Screw (5ea)

 

Fingerprint power key

Check the location of the Fingerprint power key

Check the location of the 3 Screw points

Remove 3 Screws using Screwdriver

Fingerprint power key bracket

Remove Fingerprint power key bracket using Tweezers

* Set aside Fingerprint power key bracket after removal to reuse for reassembly.

Fingerprint power key bracket

Screw 6001-003362 (3ea)

Fingerprint power key

Lift and remove Fingerprint power key

Fingerprint power key

* If replacing Fingerprint power key only, pause at this stage and move on to 4-2 for reassembly.

 

Case front

The Case front is the part that remains after removing all the parts in the previous procedures

 

3 Samsung genuine parts

Samsung genuine parts for Galaxy Book Pro 360 Self-Repair

Screen

Case front

Fingerprint power key

Touchpad

Battery

Rubber feet

Case rear

* Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.

4 Reassembly

Case front

* Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.

 

Fingerprint power key

Fingerprint power key

Screw 6001-002749 (3ea)

Fingerprint power key bracket

* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.

Check the location where the Fingerprint power key will be positioned

Check the location where the Fingerprint power key will be positioned

Place Fingerprint power key in its proper position on Case front

Using Tweezers, position Fingerprint power key bracket over Fingerprint power key

Check the location of the 3 Screw points

Screw

Fasten 3 Screws using Screwdriver

Fingerprint power key

 

Main & Sub PBA

Sub PBA

Screw (5ea)

Main PBA

Screw (11ea)

Check the location where the Main and Sub PBA will be positioned

Sub PBA

Main PBA

* PBA: Printed Board Assembly

Check the location of the 4 guide poles

Lift Keyboard cable and assemble Main PBA

* PBA: Printed Board Assembly

Place Main PBA into Case front in accordance with the 4 guide poles

* PBA: Printed Board Assembly

Check the location of the 11 Screw points

Screw

Fasten 11 Screws using Screwdriver

Check the location of the 3 guide poles

Lift Keyboard backlit cable and assemble Sub PBA

* PBA: Printed Board Assembly

Place Sub PBA into Case front in accordance with the 3 guide poles

* PBA: Printed Board Assembly

Screw

Check the location of the 5 Screw points

Fasten 5 Screws using Screwdriver

Sub PBA

Main PBA

 

Fan

Left Fan

Screw (3ea)

Right Fan

Screw (3ea)

Check the location where Fans will be positioned

Place left Fan into Case front

Screw

Check the location of the 3 Screw points

and fasten 3 Screws using Screwdriver

Place right Fan into Case front

Screw

Check the location of the 3 Screw points

and fasten 3 Screws using Screwdriver

Left Fan

Right Fan

 

Cables

Check the location where the Cables will be connected

1. Main to sub cable

2. Power key cable

3. Left Fan cable

4. Keyboard backlit cable

5. Right Fan cable

6. Keyboard cable

Main to sub cable

1. Main to sub cable

Check the point where the Main to sub cable will be connected

Guide line of Sub cable

Guide line of Main cable

Position the Main to sub cable so that both ends fit

From left to right, press down until you hear a locking sound

Check the point where the Power key cable will be connected

2. Power key cable

Press on the Power key cable to connect it

Check the point where the left Fan cable will be connected

3. Left Fan cable

Connect left Fan cable connector

Close the lever using Tweezers

Check the point where the Keyboard backlit cable will be connected

4. Keyboard backlit cable

Connect Keyboard backlit cable connector using Tweezers

Close the lever once inserted all the way

Check the point where the right Fan cable will be connected

5. Right Fan cable

Connect right Fan cable connector using Tweezers

and gently press down to close the lever using Tweezers

Check the point where the Keyboard cable will be connected

6. Keyboard cable

Insert Keyboard cable connector in its position using Tweezers

Gently press down to close the lever using Tweezers

Cables

Power key cable

Left Fan cable

Keyboard backlit cable

Main to sub cable

Right Fan cable

Keyboard cable

 

SSD

SSD

First SSD screw (1ea)

Second SSD screw (1ea)

Check the location where the SSD will be positioned

Insert SSD into the SSD slot

SSD slot

Check the location of the Screw point

First SSD screw

Fasten First SSD screw using Screwdriver

First SSD screw

Check the location of the Screw point

Check the location of the Screw point

Second SSD screw

Fasten Second SSD screw using Screwdriver

Second SSD screw

First SSD screw

Second SSD screw

 

Touchpad

Touchpad

Screw 6001-002262 (5ea)

Cable

Tape

Check the location where cable will be connected

Connect the cable

Close the lever using Tweezers

and attach the tape using Tweezers

* If the included tape is lost, make sure the connector is firmly connected without the adhesive before moving on to the next step.

Check the location where the Touchpad will be positioned

Insert Touchpad in Case front, with the bottom side firmly engaged first

Check the location of the 5 Screw points

In the direction indicated by the arrow marked on each point

Screw

Fasten 5 Screws using Screwdriver

Check the location of the Touchpad cable

Insert Touchpad connector into the lever using Tweezers

and gently press down to close the lever

Touchpad

 

Antenna

Left Antenna

Screw (1ea)

Screw (1ea)

Right Antenna

Check the location where the Antennas will be positioned

Check the location where the left Antenna will be positioned

Install the left Antenna

Check the location of the Screw point

Screw

Fasten Screw on left Antenna using Screwdriver

Check the location where the right Antenna will be positioned

Repeat with right Antenna

Check the location of the Screw point

Screw

Fasten Screw on right Antenna using Screwdriver

Check the points where left and right Antenna Connectors will be positioned

When assembling, avoid breaking or damaging Antenna connectors by handling slowly and gently

Press down slowly, creating a 90° angle at the head

* Pressing in any direction other than downwards at 90° may result in damage.

until you hear a locking sound to connect left and right Antenna cables

* Pressing in any direction other than downwards at 90° may result in damage.

Check the points where the guide clips are located

Position the left Antenna cable according to the routing path

and press down to ensure that the connection is firmly established

Position the right Antenna cable according to the routing path

and press down to ensure that the connection is firmly established

Left Antenna

Right Antenna

 

Speaker

Left Speaker

Right Speaker

Check the location of the Speakers

Insert left Speaker into Case front

Connect left Speaker connector

Insert right Speaker into Case front

Connect right Speaker connector

Left Speaker

Right Speaker

 

Screen

Screen

Screw 6001-002749 (6ea)

Check the location where the Screen will be positioned

Position both hinges along the Screen connectors

Check the 6 points where Screws will be located

Screw

Fasten 3 Screws using Screwdriver

Screw

Fasten 3 Screws using Screwdriver

Check the points the connectors will be connected

Left Screen connector

Insert left Screen connector using Tweezers

and gently close the lever

Once firmly attached, tuck the cable neatly along the guide holes

Right Screen connector

Insert right Screen connector using Tweezers

and gently close the lever

Once firmly attached, tuck the cable neatly along the guide holes

Close the hinge and lay the device flat with Screen facing down

 

Battery

Battery

Screw 6001-003313 (4ea)

Tape

*If the included tape is lost, make sure the connector is firmly connected without the adhesive before moving on to the next step.

Check the location where the Battery will be positioned

Install Battery on the device

Check the location of the 4 Screw points

Screw

Fasten 4 Screws using Screwdriver

Check the location of the Battery connector

Use Tweezers to press down the Battery connector so that it fits

Place the tape over Battery connector

*If the included tape is lost, make sure the connector is firmly connected without the adhesive before moving on to the next step.

Battery

 

Case rear and Rubber feet

Case rear

Screw 6001-003313 (4ea)

Rubber foot M4 (2ea)

Rubber foot M1 (2ea)

Check the location where the Case rear will be positioned

Place Case rear on Front assembly

and push down on each side until firmly in place

Check the location of the 4 Screw points

Screw

Fasten 4 Screws using Screwdriver

Note that Rubber feet for top and bottom differ in type (top: M4, bottom: M1)

Insert top Rubber feet M4

Insert bottom Rubber feet M1

Case rear

 

Enjoy a sustainable Samsung Galaxy experience with expanded repairability

 

Galaxy Book Pro 360 Self-Repair

 

This content is provided for customer education, information and general guidance purposes only. It does not replace documentation that comes with the product or service, including any user manual or set up or assembly instructions, which you should consult for complete information regarding use, set up or assembly. All information included herein is subject to change without notice. Samsung is not responsible for any direct or indirect damages, injury or harm of any kind arising from or related to use of reliance upon this content.

 

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