Samsung
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Need a quick fix? Free access to online help with over 4,000 items including FAQs, videos & troubleshooting guides
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Check the progress of your service/repair? Free access to your latest service/repair status with live updates
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Get Started with Samsung Galaxy S4
Have a brand new Galaxy S4? Try our new Get Started tool that allows you to setup your S4 perfectly to you! Click here to Get Started.
Register Your Product
A proud owner of a Samsung product? mySamsung account provides a better way for you to access your Samsung services
Find Useful Software
Android 4.0 Ice Cream Sandwich
You can now update your Samsung Galaxy S II with the Android 4.0 Ice Cream Sandwich OS.
Submit Extended Warranty
The warranty covers manufacturing defects only.
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To Find a service location near you please enter your model information and postcode.
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News & Alerts
Warranty Information
Want to learn about your product warranty terms and conditions?
SA series Monitor Quality Improvement
Samsung has released a firmware update for Samsung SA series LED Monitors.
SA series Monitor Quality Improvementmore..
Other Popular Services
Mail Support
Calendar IconResponse within 7 days
If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post
- Samsung Electronics Customer Support Centre
- PO Box 479 GATESHEAD NE9 9BJ
- United Kingdom
HelpOwn a product that needs service?
Please contact our technical support centre before sending any products to the above address
Telephone Support
HelpIt’s likely that our support team will take some information from you have
ready your date of purchase, product model and serial number
UNITED KINGDOM
- 0330 SAMSUNG (7267864)
- Monday - Saturday: 9am - 6pm
IRELAND
- 0818 717100
- Monday - Saturday: 9am - 6pm
- Samsung SSD, ODD & Memory cards :
00800-8010-8011 - Monday - Friday: 07:30am - 16:00pm
Please note that our opening hours may change on public and bank holidays. To maintain and improve the quality of our service, we may monitor and/or record telephone calls. If you need to call us from overseas, or prefer not to use 0330 SAMSUNG, you can call +44 (0)1932 454358. Call costs vary - please contact your provider for details.
UK / English