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Downloads & ManualsExpand

User Manual

4.16 MB, pdf, ENGLISH

9 Mar, 2014

Other Manuals

  • User Manual

    12.41 MB, pdf, ENGLISH, DUTCH, FRENCH, GERMAN

    9 Mar, 2014

    User Manual

    7.02 MB, pdf, ENGLISH, GERMAN

    9 Mar, 2014

Firmware

  • Upgrade File(USB type)

    All OS, 104.34 MB, zip, ENGLISH

    Version : 1008.7

    15 Aug, 2014 tooltipbox

    Close tooltip pop-up
    < Firmware update>

    Ver.1008.7 Aug. 14. 2014

    Ver.1007.0 June. 2. 2014
    - Improved Netflix Issue

    Ver.1006.0 May. 27. 2014
    - Improved Netflix Issue

    Ver.1005.2 Apr. 8. 2014
    Upgrade guide

    All OS, 0.04 MB, pdf, ENGLISH

    Version : 1.0

    8 Apr, 2014

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  • Julie 5 months ago

    Describe the issue

    Answers

    Seumas 2 months ago

    A TP-LINK TL-WR702N will do the job. It has an ethernet port built in, so it wirelessly connects to your wireless network in client mode and then you connect your BluRay player to it with the supplied cable. I know this sounds a little complicated, but the instructions are very clear and its actually easy to use. In fact, you can use this device to turn any wired only connection into a wireless one.

    Describe the issue

    Samsung E-Support 5 months ago

    Hi Julie, I'm afraid that the Samsung wireless adapter is not compatiable with the BD- H5500. However there are other ways of boosting your signal strength, You can purchase power line adapters from most major retailers. Hope this helps.

    Describe the issue

  • Karl 10 months ago

    It says that it doesn't support 4K (2160p), but what other formats are supported? 720p, 1080i, 1080p?

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Karl, Below is a link to the spec’s page of this unit. Here you can see what formats it supports; http://www.samsung.com/uk/consumer/tv-audio-video/blu-ray-players/blu-ray-players/BD-H5500/XU-spec Thanks.

    Describe the issue

  • nigel 6 months ago

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi Nigel, Due to the nature of this enquiry, please contact your nearest repair centre to get your Blu ray player serviced by an engineer http://www.samsung.com/uk/support/servicelocation/. Hope this helps.

    Describe the issue

  • nigel 6 months ago

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi Nigel, Due to the nature of this enquiry, please contact your nearest repair centre to get your Blu ray player serviced by an engineer http://www.samsung.com/uk/support/servicelocation/. Hope this helps.

    Describe the issue

  • gthornt 6 months ago

    I just purchased this model and was disappointed these applications were not included with the device

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi, Yes they are. Please check out this link to view the full list of TV apps available to download http://www.samsung.com/uk/tvapps/. Hope this helps.

    Describe the issue

  • kelcross 5 months ago

    I was wondering if you could tell me if Amazon Prime Instant Video will work on this player (in UK) - I noticed it is among the apps available but amazon does not list this player as one of the supported models

    Describe the issue

    Answers

    Samsung E-Support 5 months ago

    Hi, I'm afraid not. Please refer to the app provider for more information on compatible devices. Thank you

    Describe the issue

  • Grainne 5 months ago

    Describe the issue

    Answers

    Samsung E-Support 5 months ago

    Hi, Have you tried resetting your Blue-ray Player? You can do this by; Pressingand holding the stop button for 10 seconds. Hope this helps.

    Describe the issue

  • Kelly 4 months ago

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi Kelly, Both players and discs are coded by region. These regional codes must match for a disc to play. If the codes do not match, the disc will not play. The Region Number for this player is displayed on the rear panel of the player. Please check out this link for the manual (page 5) to check out the different codes http://downloadcenter.samsung.com/content/UM/201403/20140309134601168/02411A_BD-H5500_XN_0228.pdf. Hope this helps.

    Describe the issue

  • Yomi 4 months ago

    is the bd-h5500 multi region

    Describe the issue

    Answers

    Dominique Francis 3 months ago

    Hi Yomi, The Region Number for your Blu-ray is displayed on the rear panel of the player. Hope this helps.

    Describe the issue

  • Neil 2 months ago

    The BD-H5500 is a closed browser. There is no outside browser. How do I download ITV player, 4OD and Demand 5 uk tv apps to this device?

    Describe the issue

    Answers

    Samsung E-Support 2 months ago

    Hi Neil, The BD-H5500 already has the On Demand channels appliactions installed. You will need to press Home menu and select applications. Hope this helps.

    Describe the issue

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