Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual

4.26 MB, pdf, ENGLISH

14 Dec, 2010

Software

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  •  10 months ago

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Shirley, There is no way to recover deleted images. Thanks.

    Describe the issue

  • Paul 3 months ago

    The phone wont work whatsoever regardless what i try

    Describe the issue

    Answers

    Samsung E-Support 3 months ago

    Hi Paul, Due to the nature of this enquiry, please visit your local Samsung repair centre to get the device looked at by one of our engineers http://www.samsung.com/uk/support/servicelocation/. Hope this helps.

    Describe the issue

  • 1 Answers

    Can i block numbers

    John 1 months ago

    I am trying to block some numbers from calling me, i have used the add to reject option but the calls are still getting through, do you have a solution please ? Thank you.

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    Hi John, Due to the nature of this enquiry, Please contact your service provider. Hope this helps.

    Describe the issue

  • Brickybob 1 months ago

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    Hi. You can reduce the size of your text by opening a message in your inbox and use the volume down key to make it smaller. You can also use the volume up key to make your text larger. Hope this helps.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Anonymous, You can download the user manual from the link below: http://www.samsung.com/uk/support/model/GT-S5620DKAXEU Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Mandy, All information regarding your tones on your phone are locates on page 27 of your user manual at the link provided. http://downloadcenter.samsung.com/content/UM/201011/20101126093514082/GT-S5620_UM_EU_Eng_Rev.1.4_101118.pdf Thanks.

    Describe the issue

  •  1 years ago

    i am not able to use my phone book,messages,my files etc as a password was put to them and i forgot it .please help me its reallyyyyyyyyyyyy very importannt and urgent.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, I hope the information below is useful. troubleshooting If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional. When you turn on your phone or while you are using the phone, it prompts you to enter one of the following codes: Code Try this to solve the problem: Password When the phone lock feature is enabled, you must enter the password you set for the phone. PIN When using the phone for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the PIN lock menu. PUK Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. PIN2 When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider Thanks.

    Describe the issue

  • Ajay 1 weeks ago

    Hi

    Describe the issue

    Answers

    Jessica Thomas 1 weeks ago

    Hi Ajay, 1. In Menu mode, select Wi-Fi → Search. 2. Select a network icon → Add and add a connection profile. For more information on connecting to a wireless network, please check out this link to the user manual page 56-57 http://downloadcenter.samsung.com/content/UM/201011/20101126093514082/GT-S5620_UM_EU_Eng_Rev.1.4_101118.pdf. Hope this helps.

    Describe the issue

  • lindsell rob 2 years ago

    Describe the issue

    Answers

  •  1 years ago

    Describe the issue

    Answers

Can't find what you need?

Email Support

Send an email, and get a next response.
Message us

Mail Support

Send us a letter for a 7-day response (approximately).

Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

Show More +

Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

Show More +
More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close