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Downloads & ManualsExpand

User Manual (Windows 8)

16.53 MB, pdf, ENGLISH

2 Sep, 2014

Other Manuals

SW UpdateGo

You can install relevant software for your computer easier and faster using SW Update. The SW Update program helps you install and update your software and driver easily.

tech specs

Dimension of XE300TZC-K01UK

Operating System

  • Operating System
    Windows 8 (32-bit)

Processor / Chipset

  • Processor / Chipset
    Intel® ATOM™ Processor Z2760 (1.8GHz, 1MB L2 Cache)

SHOW MORE SPECSExpand

Graphic

  • Graphic
    Intel® Graphics Media Accelerator

Display

  • Display
    10.1" SuperBright+ 400nit HD LED Display (1366 x 768)

Memory

  • Memory
    2GB LPDDR2 System Memory at 800MHz (on BD 2GB)

Colour

  • Colour
    White

Multimedia

  • Multimedia
    Stereo Speakers ( 0.64W W x 2 )
    Internal Dual Array Digital Mic
    720p HD Webcam (front), 2.0 megapixel Webcam with Flash(rear)

Communication

  • Communication
    802.11a/b/g/n (2 x 2)
    Bluetooth V4.0

Ports

  • Ports
    Micro HDMI
    1 micro-USB 2.0
    MicroSD Multi-media Card Reader
    Headphone out / Mic-in Combo
    12V / 3.33A DC-in

Input

  • Input
    Touch screen
    S Pen

Storage

  • Storage
    64GB e.MMC iNAND™ Embedded Flash Drive

Power

  • Power
    2 Cell (25.6Wh)
    40W, 56 / 60Hz W AC Adapter

Dimension

  • Dimension
    257.4 x 165.3 x 8.2mm (10.13" x 6.51" x 0.32")

Weight

  • Weight
    0.550kg (1.19lbs)

Bundle

  • Bundle
    S Pen

Software

  • Software
    Samsung SideSync
    S Note
    S Player+
    S Gallery
    S PhotoStudio
    S Camera+
    Evernote
    MS Office Home & Student 2013
    Settings
    Support Centre
    SW Update
    Norton Internet Security (60 days trial)
    ※ Software can be changed without notice.

Compatibility

  • Compatibility
    Ambient Light Sensor
    Accelerometer Sensor
    Compass Sensor
    Gyro Sensor
    Prominity Sensor

Ask the Community

Browse questions and answers, answer one yourself, or 

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  • stax6557 10 months ago

    Is this the Windows RT package or is it the full Windows 8 with the full Office 2013 package? Can other Microsoft software packages and 3rd party software be downloaded to the Tablet?

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Stax6557, This machine run Windows 8 32bit OS, for further specs please visit http://www.samsung.com/uk/consumer/pc-peripherals/tablet-pc/tablet-pc/XE300TZC-K01UK-spec Thanks.

    Describe the issue

    Firenze 10 months ago

    It's full version of both Windows 8 and Office 2013, so yes, you can install your own software.

    Describe the issue

    FHPDD 10 months ago

    It is the full Windows 8 - and full Office 2013 Homes & Student (ie no Outlook). It is only the Tab that is available in the UK - you can't get the sleeve or keyboard and no one at Samsung is answering as to why not

    Describe the issue

  •  9 months ago

    I have owned and used a Ativ Tab 3 and for some reason the keyboard is no longer connecting to the tablet. I have charged the keyboard but it still no longer works

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi Susan, Please be advised that due to the nature of the assistance required to solve your issue, you would need contact our Mobile Support Team. You can contact our Mobile Support Team on 0330 726 7864 Thanks

    Describe the issue

    Samsung E-Support 9 months ago

    Hi, Please be advised that due to the nature of the assistance required to solve your issue, you would need contact our Mobile Support Team. You can contact our Mobile Support Team on 0330 726 7864 Thanks

    Describe the issue

  • Kieran 11 months ago

    The pictures show a SIM slot yet there is no mention of it in the specs. Also, where is the Keyboard/case?

    Describe the issue

    Answers

    Nubi 11 months ago

    I have spent some time looking for the "optional" keyboard cover for the UK customer without success. Even the websites suggested here are either hanging or the accessory is not available. Surprisingly, the keyboard appear to be standard in the US; and you may even find it sold in some European countries such as Germany. The manufacturer need to get its act together on this one.

    Describe the issue

    Samsung E-Support 11 months ago

    Hi Kieran, The slot you see is for micro SD memory and the keyboard case should be available from www.samsungdirect.com/uk Thanks

    Describe the issue

  • gungo 1 months ago

    I have installed the new snote desktop app and it crashes every time i try to open it.

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    Hi Gungo, Have you tried updating the firmware on your tablet? Please check out this link to download a software update http://www.samsung.com/uk/support/model/XE300TZC-K01UK. Hope this helps.

    Describe the issue

  • tyenet 1 months ago

    The pairing starts but doesnt seem to complete and the device is listed as not connected.I have tried to initiate the paring from both the Note 3 and and the Ativ 3 but neither works. I have other Bluetooth devices that are able to connect and remain connected

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    Hi, Are you running the latest software updates on both your Note 3 and the Ativ 3? Have you checked the computers bluetooth setup menu? Please note that the ATIV 3 has a maximum wireless range of 10M. Hope this helps.

    Describe the issue

  •  1 years ago

    I'm interested in purchasing an ATIV Tab 3 to use in the classroom and would like to install MS Project 2010 on it from my external USB hard drive. Would the Tab 3 allow me to do this? I tried on the Surface Tab RT without success.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Yes this should be possible as long as you have sufficient storage. Thanks.

    Describe the issue

  •  9 months ago

    The latest GPS driver in the Samsung SW update app will not instal. It continually fails with an Error -10 code. Device is an ativ 3 model XE300TZC-K01UK running Windows 8.1

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi, Due to the nature of your query we will need to go through a few troubleshooting steps with you, please call our technical support team on 0330 726 7864 who can talk you through this. Thanks.

    Describe the issue

  • Bob2 11 months ago

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hey Bob2, You should be able to try out our products at any high street electronics retailer. If you are having problems locating somewhere to test out a device, please contact our sales team who will be able to assit you on 01932455714.

    Describe the issue

  • Bob2 11 months ago

    If so, do you sell this item (Micro USB to USB adapter) for this tablet?

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hey Bob2, This is dependant on a number of factors such as the USB stick in question, I recommend getting in contact with our sales team who will be able to locate the correct adapter for your needs. You can contact our sales team on 01932455714. Thanks.

    Describe the issue

  • Skeet 11 months ago

    In the user manual, and in the pictures, there is clearly a SIM slot next to the Micro SD. Plus many previews of this tablet also mention a SIM slot. Yet this is not mentioned in the specs. In the user manual it states (optional) with regards to the SIM, as it does with a few other things. Does this mean there are two variations? One with the SIM and one without? Or does this just mean that it is optional to insert a SIM? Or has this been ditched at the last minute?

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi Keiran, Please call our sales team on 01932455714 and they will be able to advise you on the varients in the models of this Tab. Thanks.

    Describe the issue

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Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

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Please contact our technical support centre before sending any products to the above address

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Phone Support

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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