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Support Alert

Important information relating to BBC iPlayer

TV & AV
Dec 09, 2019
If you experience any issues with BBC iPlayer after the 9th of December 2019, please follow the steps below to update your TV.

1. Press the "Menu" or "Settings" button on your remote control.

2. From the user menu please select:
SUPPORT > SOFTWARE UPDATE > UPDATE NOW
SUPPORT > SOFTWARE UPDATE > ONLINE

3. Then follow the on-screen prompts to complete the update.

Please read our latest BBC iPlayer update article to get full details on how to update software for different TV models.