Powerful Enterprise Contact Center

Delight customers, enable workforce flexibility and save time and resources with advanced call routing options specially designed for enterprises with more demanding communications requirements.

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Productivity through Intelligence

The Samsung Call Management Suite provides the insight you need to enhance efficiency, increase employee productivity and provide the analytics your team needs to minimize costs and improve resource planning.

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Smart Business Collaboration

Increase productivity with full-featured collaboration and productivity tools to help you transform the way you work – any time, anywhere, on any device.

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Explore Products

Featured Products

Samsung Contact Center Pro (SCC Pro)

NES-SCC-200

SCC-Pro

SCC Pro supports 500 agents and supervisors, enables advanced capabilities such as multiple call routing modes, skills-based routing with 9,999 skill levels, a fully scriptable IVR and customizable wallboards.

WE VoIP Application

IPX-LSMP/STD

WE_VOIP_Application

Samsung WE VoIP is a mobile app that optimizes enterprise eommunications for a more productive and agile business environment. Available at Google Play Store.

Samsung Call Management Suite (CMS)

NES-S100-IC03

CMS-Splash-Screen

Samsung CMS integrates with your Samsung phone system to provide in-depth call reporting, dashboards, wallboards, call recording, contact centre analytics and agent call control.

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