An image is an agent is working in the control center with monitoring the network inside the screen.
Mission Critical Networks

Solid Foundation for
Crucial and Secure

Powerful Networks Enable Mission Critical Communications

During disasters, it is vitally important that relevant organizations can communicate quickly and efficiently. Whether it’s a fire, earthquake, hazardous spill, or any emergency situation, trained personnel such as medical support, police, military, and fire departments need to interact flawlessly. Seamless communication and information exchange among the different parties are top priorities to save lives and property. The real-time sharing of images and video and constant connections between responders can mean the difference between a problem under control and a hazardous situation unraveling.

Samsung is committed to providing a robust and secure cellular network for emergency responders so that they are able to monitor, patrol, and respond to emergency situations without any delay. In particular, Samsung’s innovative and secure 5G technologies will bring faster speeds, ultra-low latency, and massive connectivity to strengthen communication capabilities and real-time monitoring as well as enable unlimited information gathering.

Building Mission Critical Networks
Across the Globe

In Korea and the U.S., Samsung has already supported mission-critical network deployments. In Korea, Samsung helped build the world’s first 3GPP-compliant nationwide public safety network in conjunction with mobile network operators. The 700 MHz network offers immediate connectivity to first responders in over 300 agencies, including police, firefighters, medical services, and the military. The system uses Mission-Critical-Push-To-Talk (MCPTT) technology, with multimedia broadcast capabilities to 2,500 user devices per cell. The new network also interacts smoothly with existing LTE-Maritime and LTE-Railway systems.

In the US, Samsung has partnered with AT&T to develop the FirstNet ecosystem, a dedicated and highly secure non-public platform for public safety operating in the 700 MHz band. Samsung has developed over a dozen FirstNet MCPTT mobile devices along with Mission-Critical-Push-to-X (MCPTX) technology, allowing the sharing of voice, text, images, and video, over the nationwide public safety network.

An image of a police officer and a firefighter talking about the scene with a smartphone with MCPTT system at the scene.

Emergency Response

The success rate during emergencies drastically increases when different agencies are able to easily share information and cooperate without interruption. Although most agencies already have some degree of communication system set up, they are often limited to voice and small amounts of data traffic exchanges among predefined groups with no flexibility for interoperation. The powerful capabilities of a 3GPP network will enable thousands of field agents to communicate with each other simultaneously and will facilitate flexible interoperation between related organizations. Instead of fuzzy and vague voice communications, agents in the field can immediately exchange multi-media content such as images and high resolution videos and multicast/broadcast them between each other in a very time-sensitive manner to instantly take appropriate actions.

An illustrative image shows live streaming video of firefighters on the smartphone with 4 agencies, including Medical Support, Police, Military, and Fire Department.

Communications for
Public Transport

Mission critical information exchanges in the area of public transport like railway and airports will not only improve the safety of the millions of passengers that travel and commute daily but it will drastically increase security and efficiency of everyday operations. Innovative public safety networks will allow the exchange of important data on demand for transportation workers. For example, photos of a fallen tree on a train track and its coordinates can immediately alert conductors to bypass the site or live videos of a train that is being delayed at a certain station will inform the following trains to delay their arrival to that station.

An illustrative image of workers maintaining the railway and the site has been shared with conductors.

Intelligent Monitoring

Real time video and instantaneous media sharing are paramount components of public safety secure communications. With the advent of a stable, fast and high capacity 5G network, real time surveillance systems can now receive vast amounts of high quality videos wirelessly. Combining innovative technologies like drones and 360 cameras will provide even more dynamic and vivid videos that were impossible to send over previous networks. Moreover, instead of simply monitoring raw footage, by applying mobile edge computing (MEC) algorithms to incoming video traffic, video analytics can be incorporated to surveillance. Intelligent security services such as facial recognition and car license scanning will reinforce a constantly safe environment. These advanced technologies can be applied to military zone surveillance, crime prevention, investigation and even special occasions like sports games, concerts, and festivals for immediate and appropriate emergency measures. Ultimately, the chances of protecting properties and, most importantly, saving lives are increased significantly.

An illustrative image of intelligent security services combined with innovative technologies such as drones, 360 cameras, and facial recognition.

Comprehensive Solution for
Safety Upgrade

A strong and resilient network is required to reliably handle the interactions between dozens or hundreds of mission-critical service users in an emergency situation and manage the massive amounts of critical data. The Samsung Mission Critical communication solution enables large scale simultaneous coordination and provides reliable and accurate communication between devices in an effective manner. From infrastructure to device, Samsung is ready to deliver a full end-to-end solution to upgrade public safety networks.

An illustrative image of Samsung's complete end-to-end solutions for public safety networks, including Smartphone and Downloadable Client, Highly Reliable Network, Virtualized and Flexible Architecture, and 3GPP Compliant Eco System.

Advanced MCPTX Services

Samsung’s fully 3GPP compliant mission critical push-to-x (MCPTX) application is unrivaled in the industry. Samsung has successfully commercialized the first push-to-talk solution through eMBMS technology. The solutions sends multimedia, such as video or high quality images, to thousands of devices simultaneously using a single transmission channel making low latency and real-time video communication among thousands of field agents possible. Samsung’s MCPTX solution is a full-fledged solution and includes provisioning, GIS, recording, user presence information and dispatcher program applications which bring many convenient functions to field agents. For example, by making use of GIS, the control center can track where agents are located and group agents together based on their location (Geo Fencing). Finally, Samsung’s MCPTX solution supports interoperability with the previous LMR technology, protecting legacy solutions and previous investments.

Virtualized & Flexible Architecture

Samsung is utilizing its very latest technologies to provide public safety core and application functions through various virtualization platforms. One, single rack comprises a virtualized core, IMS and MCPTX functions that are deployed on commercial servers for a compact and flexible installation. By adding Samsung’s network slicing solution to the virtualized core, operators can easily divide their end-to-end network and dedicate different slices for specific services such as a railway network, police network, or private hospital network. During emergencies, these networks can be merged for interoperation among the different organizations.

Highly Reliable RAN and Core

Samsung’s focus on providing the finest mission-critical support extends through its offerings. In particular, Samsung’s RAN-core integrated standalone network system enables agile and efficient network deployment for emergencies where base stations have either not been deployed or are down.

User-Friendly Devices

Samsung’s PTT devices offer a user-friendly smartphone interface with both ruggedized and commercial models available. They are designed to carry out MCPTX functions optimally by utilizing a downloadable client software and a push-to-all (PTA) button added on the side of the ruggedized model. To ensure durability, the ruggedized model is waterproof and dustproof with a protective bumper design on the side.

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