Finance in the
digital age

Thanks to advances in digital technology, the Finance sector is thriving. Mobile solutions allow customers to engage more effectively with their money and improve their financial health. For financial services providers, there is huge potential to add value and differentiate their product.

But with these new opportunities come challenges. It’s a competitive marketplace with high demand for digitally-skilled advisors and the threat of cybercrime is ever-present. Customers and providers alike need to know they’re using technology they can trust.

The high street is evolving and traditional banks are taking on a different shape. As customers move to mobile, in-branch staff are adopting more advisory roles. Customers expect to work collaboratively, side-by-side with their financial advisers instead of being dictated to from behind a desk.

This new breed of expert needs readily shareable information at their fingertips, helping them build a closer relationship with their customers, in-branch or on the go.

It’s not just in-branch where flexibility matters. Financial services is a mobile, digital-first sector at every level, from everyday banking to neobanking, insurance, mortgages and more.

The industry is also highly competitive. Fintech innovators provide new forms of money management to clients via desktop and mobile, with service excellence making all the difference. It’s crucial that advisors are mobile so they can meet clients wherever, whenever.

Digital transformation in banking and finance means they must be equipped with the tools to deliver on financial products, from current accounts to stocks and shares. Samsung Dex-enabled devices, like Galaxy S21 Ultra 5G, Galaxy Note20 with 5G and more, give consultants the power of a desktop and the flexibility to connect with clients quickly and securely.

Unfortunately, more tech-enabled finance means more cybercrime. Phishing, malware and data breaches are all on the rise, so advisors must protect themselves and their clients from potential attacks.

Knowing they can securely connect with clients remotely or in-person is critical to maintaining trust. Thankfully, Knox security – built-in and operational out of the box – provides all the protection they need, covering financial data and biometrics.

Armed with intuitive and secure technology, providers can rise to their customers’ needs, now and in the future.