After Sales Service
All-around support for streamlined business
All-around support for streamlined business and provide you with the help you need when it comes to our products.
Service Support
Our service section will provide you with all the help you need regarding our products. If you are experiencing a problem, receive support from our experts by submitting your issue or downloading additional technical details from the Samsung Partner Portal.
What can you find in the Partner Portal
As one of Samsung's registered Climate Solutions partners, you will have access to our new Partner Portal and its many benefits.
Installation & Service Manual
Error Codes & Troubleshooting Instruction
Exploded View (BOM)
After Sales & Technical Support Inquiry
Our service section will provide you with all the help you need regarding our products. If you are experiencing a problem, receive support from our experts by submitting your issue or downloading additional technical details from the Samsung Partner Portal.
Spare Parts Order
For easy-to-get authentic Samsung spare parts in time to service your customers to get your jobs done quickly. Contacting the authorized Samsung spare parts sales channel.
PT. Bintang Utama Jaya Makmur
Address: Ruko Mega Grosir Cempaka Mas Blok I No. 23-25 Jl. Letjen Suprapto Kecamatan Kemayoran, Kelurahan Sumur Batu, Central Jakarta
Contact Info:
Hotline (WA & Telephone) : +6287828887979
Email: hotline@bintangutama.co.id
Shop Opening:
Monday – Friday 8:30 – 17:00
Saturday 8:30 – 14:00
Sunday Off
* A spare parts order is available for the air conditioning installers only.
* A spare parts order is available for the air conditioning installers only.
Discover more about service centers nearby you!
Our specially trained climate specialists will work with you to find a climate solution that meets all your requirements.
