how to report a samsung music error

Last Update date : Dec 07. 2022

If you are using Samsung Music and an error occurs, you can always report the problem quickly and easily. Sending an error report helps us check the issue, so we can fix it immediately and provide you with better service in the future.

Image of Samsung Music icon with the background of the app screens.

How to report an error on your device

If you want to report an error on your device while you are using Samsung Music, follow these steps.

1 If you do not have already installed, download Samsung Members app.
2 Tap on more options icon and select “Settings
3 Select “Contact us” at the bottom of the screen.
4 Tap “Error Reports” to send your report with the system log data.

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