Front Loading Washer, 9kg, 1400 RPM, 14 Programs, A+++

Inox 9 kg
WW90TA046AX1FH

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Dimensions

  • Width

    600 mm

  • Height

    850 mm

  • Depth

    550 mm

Front Loading Washer, 9kg, 1400 RPM, 14 Programs, A+++
Inox 9 kg

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Highlights

Powerful bubbles

Eco Bubble™

-

Digital Inverter Technology

StayClean Drawer

StayClean Drawer

Features

Powerful bubbles

Eco Bubble™

Enjoy efficient cleaning, even at low temperatures* with Eco Bubble™ technology. Detergent is turned into bubbles, so it quickly penetrates fabric and removes dirt easily, while saving energy and protecting its color and texture**.

Through the bubble holes within the washing machine’s drum, bubbles from a mixture of detergent and water allows more efficient penetration to remove dirt and stains from fabric. Through the bubble holes within the washing machine’s drum, bubbles from a mixture of detergent and water allows more efficient penetration to remove dirt and stains from fabric.
Through the bubble holes within the washing machine’s drum, bubbles from a mixture of detergent and water allows more efficient penetration to remove dirt and stains from fabric. Through the bubble holes within the washing machine’s drum, bubbles from a mixture of detergent and water allows more efficient penetration to remove dirt and stains from fabric.

* Tested in accordance with IEC 60456-2010 / 4kg Wash Load / Super Eco Wash cold (WF80F5E5U4W) vs. Cotton 40°C without Eco Bubble (WF0702WKU). Individual results may vary.
** Based on the Performance Lab Test report by Springboard Engineering on EMPA strips, comparing a normal detergent solution and bubble technology without mechanical action.

Hygienic cleaning

Hygiene Steam

Give clothes a deep, hygienic clean with steam. A Hygiene Steam cycle improves the cleaning quality of your wash without pre-treatments. It releases steam from the bottom of the drum, so every item is thoroughly saturated. This removes ingrained grime and 99.9% of bacteria* and allergens**.

Steam Wash certified by BAF and Intertek, steam is dispersed inside the washing machine door to remove allergens and bacteria up to 99.9%. Steam Wash certified by BAF and Intertek, steam is dispersed inside the washing machine door to remove allergens and bacteria up to 99.9%.
Steam Wash certified by BAF and Intertek, steam is dispersed inside the washing machine door to remove allergens and bacteria up to 99.9%. Steam Wash certified by BAF and Intertek, steam is dispersed inside the washing machine door to remove allergens and bacteria up to 99.9%.

* Based on the Intertek test report for the Hygiene steam course. Removes 99.9% of certain bacteria, including Staphylococcus aureus and Escherichia coli. Individual results may vary.
** Based on The British Allergy Foundation (BAF) test report for the Hygiene Steam course. Removes allergens derived from house dust mites.

Durable performance

Digital Inverter Technology

Digital Inverter Technology utilizes strong magnets for a quieter* and more powerful performance, but consumes less energy than a Universal Motor. By eliminating the use of brushes, it provides outstanding durability** – backed-up by a 10 year warranty.***

* Generally, the level of reduction is 5dBA and 3dBA for washing and spinning cycle respectively. The data is based on ERP label, F500 8kg 1400rpm WF80F5E5P4W with a Digital Inverter Motor and Vistula 8kg 1400rpm WF1804WPC with a Universal Motor.
** Awarded a 23 year durability certification by the Association for Electrical, Electronic & Information Technologies in Germany (Verband Deutscher Elektrotechniker – VDE). Actual lifespan may vary depending on the usage circumstances.
*** As of April 1st, 2026, the 10 year parts warranty is only applicable to the inverter motor.

Hygienically clean

Drum Clean

Keep the inside of your washer hygienically clean. Drum Clean removes 99.9% of odor-causing bacteria* from the drum. You don’t need harsh or costly detergent, as it uses a combination of soaking, pulsating and high speed spinning. And it automatically notifies you when it needs cleaning**.

* Eliminates 99.9% of bacteria from the inside of the washer. Based on testing by Intertek of the Drum Clean cycle.
** Provides a notification after every 40 cycles.

* Eliminates 99.9% of bacteria from the inside of the washer. Based on testing by Intertek of the Drum Clean cycle.
** Provides a notification after every 40 cycles.

Cleans away residue

StayClean Drawer

Stop wasting detergent and avoid the tedious task of cleaning the detergent drawer. The StayClean Drawer ensures that more of the detergent is washed away with a specially designed water flushing system. So, there’s less unsightly soap residue and the tray stays cleaner and more hygienic.

Intensive cleaning

Bubble Soak

Get clothes spotlessly clean, even if they’re really dirty. The Bubble Soak function helps remove a wide variety of stubborn stains, like blood, tea, wine, make-up and grass. Clothes are thoroughly soaked in active bubbles, so dirt and stains are loosened and can be removed more effectively*.

* Tested in accordance with IEC 60456 5th edition / 8kg Wash Load / Bubble Soak Wash vs. Cotton 40/60°C, Synthetic 60°C, and Denim 40°C without Bubble Soak.

* Tested in accordance with IEC 60456 5th edition / 8kg Wash Load / Bubble Soak Wash vs. Cotton 40/60°C, Synthetic 60°C, and Denim 40°C without Bubble Soak.

Specifications

  • Washing Capacity (kg)

    9‎

  • Energy Efficiency

    A +++

  • Body color

    Inox

  • Panel Display

    LED

  • Washing Capacity (kg)

    9‎

  • Body color

    Inox

  • Door

    Carved Door (Black)

  • Panel Display

    LED

  • Energy Efficiency

    A +++

  • Bubble Soak

    Yes

  • Bubble technology

    Yes

  • Child Lock

    Yes

  • Delay End

    Yes

  • Drum Clean

    Yes

  • Drum type

    2nd Diamond

  • Easy Iron

    Yes

  • Intensive

    Yes

  • Motor

    DIT

  • Pre Wash

    Yes

  • Smart Check

    Yes

  • Spin Speed

    1400 rpm

  • StayClean Drawer

    Yes

  • Steam

    Yes

  • 15' Quick Wash

    Yes

  • Bedding

    Yes

  • Cotton

    Yes

  • Colors

    Yes

  • Daily Wash

    Yes

  • Delicates

    Yes

  • Drain/Spin

    Yes

  • Drum Clean

    Yes

  • E Cotton

    Yes

  • Hygiene Steam

    Yes

  • Rinse + Spin

    Yes

  • Super Eco Wash

    Yes

  • Synthetics

    Yes

  • Wool

    Yes

  • Net Dimension (WxHxD, mm)

     600 x 850 x 550 

  • Net Weight (kg)

    65 

Reviews

Front Loading Washer, 9kg, 1400 RPM, 14 Programs, A+++

4.6

Recommended by 94% of customers.

Write a review
5 stars 78%
4 stars 15%
3 stars 3%
2 stars 1%
1 stars 3%
AI review summary
  • Customers consistently praise the remarkably quiet operation, especially during spin cycles compared to older models
  • Reviewers value the wide range of wash programs, EcoBubble technology, and smartThings app customization options
  • Many note clothes come out clean and noticeably drier due to high spin speed, reducing drying time
  • Customers appreciate the sleek, modern design that enhances home aesthetics and blends with contemporary interiors
  • A few report minor issues like items trapped between drum and door, but overwhelmingly recommend the machine
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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2,766 Reviews

Anonymous
5 (9,999)

2020-10-21

color : Inox | capacity : 9 kg
5 (9,999)
I live in a flat with a concrete floor and every washing machine I have had makes a real racket when on a full 1400 spin, this machine hardly makes a sound thanks to the digital inverter technology. When on a full spin you can talk at a normal volume, watch TV and talk on your mobile phone. The load capacity is fantastic and it calibrates before every wash to ensure that your washload is evenly distributed. The bubble technology makes sure every piece of clothing is clean and every stain is removed. The graphite colour way means the washing machine is even nice to look at! I really cannot recommend this machine highly enough, like the energy rating it is A+++
I recommended this product.
Helpful?
Originally posted on Samsung UK
Joe Washing Machine Buyer
5 (9,999)

2024-04-06

The Middle of Nowhere, UK

color : Inox | capacity : 9 kg
5 (9,999)
I put my dirty clothes in and they come out clean. It uses some water and some electricity, and if you connect the phone software to it, it'll even tell you how much water and electricity it's used. It's quiet and it plays an irritating tune when it finishes a wash cycle. The buttons and display are good. It looks like it would fit in with a modern house, but my house is very old so it looks somewhat anachronistic, however that isn't a problem for me because I don't sit looking at the washing machine all day. Attached for your viewing pleasure is the optional infurating jingle the washing machine plays, which can be heard all over the house. Why someone at Samsung thought this was a good idea, I am not sure, but there we go.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-04-09

Samsung UK Reviews Team

Thank you for sharing your positive experience with our ecobubble™ Washing Machine, Joe! We're thrilled to see you're impressed by the cleaning performance and range of features it has, notably the SmartThings connectivity which allows you to monitor your water and electricity usage to help you be more energy-efficient! We're also pleased to see you're enjoying the buttons and display, as well as the quiet operation. We understand the end-of-cycle jingle isn't to everyone's taste, which is why we've included the option to mute this if you'd prefer. You can do this by holding down the '08 Intensive' button down for 3 seconds. If you need further assistance with your machine, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6427wwpEN ^AP at Samsung Support

MrsR
5 (9,999)

2022-11-19

NorthWest

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] Very pleased with my new Washing machine. Not quite as quiet as I'd expected from other reviews but to be fair alot quieter than my previous machine. Good choice of programmes and it shortens the cycle itself if under weight which is a great feature. Like that it switches off when finished saving energy. Clothes come out really clean and that's without the use of the bubble technology. Have yet to try this feature. A good choice just annoying to find it's gone down £50 in last few days since I bought it. Very annoying!! Shop around for best price. Recommend to others looking for a family sized, energy efficient machine.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-11-21

Samsung Support

We are pleased to see that you are happy with your new and amazing Series 5 ecobubble Washing Machine! As you mentioned, this fantastic appliance is quiet and efficient thanks to the Digital Inverter Technology that makes you save money in the long-term while protecting your clothes with the greatest washing results. It's also great to see that you are enjoying the many personalised programmes and cycles of this appliance, as well as its unmatched smartness, as it recognises each load and adapts the operation to give you perfectly washed clothes. Doing the laundry has never been easier and smarter thanks to our latest and greatest Samsung appliances and technology! ^CL at Samsung Support

1 of the four horsemen
5 (9,999)

2025-04-04

In my house silly!

color : Inox | capacity : 9 kg
5 (9,999)
Fantastic machine only let down by the wrong info on Samsung's website telling wrongly where to find the serial number. If the people filling in the website details were as good as those who make the machines I would not have spent ages looking for a serial number which appears to be only available through their app. What a pity this review has to be so honest and I cannot be bothered to add anything about the machine. Hopefully reading this will get someone to sort out the website and correct info to be given to those looking for the serial numbers. Some review stars taken away due to this ballsup, otherwise all would be 5 stars.
I recommended this product.
Helpful?
Originally posted on Samsung UK
AlannaNZ
1 (9,999)

2023-04-18

Hertfordshire

color : Inox | capacity : 9 kg
1 (9,999)
When working this machine is fine, reasonable range of cycles and clothes generally come out cleaned well - although doesn’t always work well with pods which sometimes stay by the door and don’t open fully. However our machine has broken twice in the first 6 months, despite light-average use (2 person, adult household). Our spin cycle doesn’t work and whilst getting the first repair booked was easy, getting it repaired a second time is turning out to be very difficult. We’ve had a total of over 3 weeks with no working washing machine in the last month which is incredibly frustrating. I would recommend this machine for this reason.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-04-19

Samsung Support

We appreciate you taking the time to share your feedback for your ecobubble washing machine, Alanna! We love that you've enjoyed the performance and range of cycles available, but sorry to see that it has suffered some faults and needed repairing. Please stay in touch with our Customer Support Teams who will provide you with all the advice you need going forward. Our engineers will get it inspected and repaired as soon as possible, so we appreciate your patience! Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

Lover1
4 (9,999)

2025-01-05

color : Inox | capacity : 9 kg
4 (9,999)
Never known a electrical item play tunes when it has finished a cycle!! Well this washing machine does. Very novel idea. Only real downside, which knocked down to a 4 score, is the silly way it is set up to do delayed starts. Previously with our last washer you would work out how many hours it was before you wanted it to come on and do the wash. Unfortunately with this one you have be a mathematician. You have to add the cycle time on to the time when you want it to start?! In other words you have to work when it will finish and not when you want it to start. Ridiculous idea. Other than that great washing machine with no issues.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-01-19

CX

We're so happy to see the Series 5 Washing Machine has pleased and delighted you! With its wealth of cycles, great design and huge capacity, it is indeed an amazing appliance! We will take your feedback onboard going forward. Many thanks for the four stars! ^CH at Samsung Support

Jennywrenpen
5 (9,999)

2022-11-12

Plymouth

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] This is like something out of the future. Lots quieter than my old washing machine and once I got the tap turned on properly for the cold water pipe it was running like a dream. Love how it works out how much water to use , what kind of spin you might need etc.., depending on the cycle you pick and the weight of your clothes. Even though it is pre programmed on certain cycles you can still alter the temp, how many rinses and the speed of the spin. So not set in stone. I actually like my music when it sings to you at the start of the cycle and end but you can switch this off. Well worth its money for the extra 5 year warranty .
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-11-14

Samsung Support

We're so glad you love your washing machine, Jenny! it's so calm and quiet when on a cycle and has so many smart programmes, so most of the time it does all the work for you without you having to think! If only it could put your clothes away too. ^EM at Samsung Support

Mac2412
5 (9,999)

2024-10-14

London

color : Inox | capacity : 9 kg
5 (9,999)
We have bought our first Samsung washing machine after our original one broke. I am pleasantly surprised by the great design, easy fitting of it as well! The washing machine has many options, which is amazing. I am really impressed with how quickly I was able to set up and connect to the app. The washing machine's app allows me to choose my washing cycle. My favourite option so far is the ability to pause mid cycle to add or remove clothes. It also has ecobubble and allows for steam washing which I am looking forward to test. The washing machine is very quiet compared to my my old one. It is easy to use and has energy saving and energy tracking function.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-10-19

CX

Thank you for taking the time to share with us this five-star review about your amazing Samsung Series 5 AI Energy Smart Washing Machine, Mac! We are delighted to read that you are happy with the fantastic design of this appliance, and that you fitted it easily and quickly in your preferred spot. It is also great that you are impressed by its range of washing features and cycles, as well as with how easy it is to set it up and control it, directly from the SmartThings app. Additionally, we are pleased that, among the many great features of this appliance, you are particularly happy with its ability to stop mid-cycle, so you can add and remove clothes for the most versatile experience. We are also confident that you will soon notice the difference in efficiency as your washing machine uses the advanced Ecobubble technology; and we are also glad that you are looking forward to using the Hygiene Steam feature. The superb efficiency of the Series 5 paired with its quiet operation and user-friendly controls will make doing laundry a pleasant moment in your day! ^CL at Samsung Support

Medic48
1 (9,999)

2022-07-15

color : Inox | capacity : 9 kg
1 (9,999)
Bought in November 2020, with the 5 year guarantee. Went into hospital had operation, when I eventually left hospital, went to use washing machine, half load. When I went back 20 minutes later, smell of fumes coming from back of machine, turned it off. Eventually I went to Curries to explain, as it was over a year old, 17 months, wasn't under warranty, gave me Samsung Number, explained what happened, sent an engineer out, he took the top off, said it was water damage caused by connection. Weeks later I have tried Curries, Samsung, and I have been told to claim from my home insurance. Looks like 5 year warranty is no good?
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-08-23

Samsung Support

Thank you for bringing this to our attention, and we're sorry to see that you've had an issue with your washing machine. All of our home appliances come with a 24 months warranty as standard, which is automatically applied from date of purchase. If your machine was eligible for an extended five year warranty, this would have had to have been registered on our website within 30 days of purchase. Our engineers will do a thorough inspection to find the root of the issue and always aim to get this resolved as soon as possible. We would happily do this if it is still within the warranty period and hasn't suffered any accidental damage. Please stay in touch with our Customer Support Teams who will provide you with all the relevant advice going forward. This link has all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

FormerSamsungfan
3 (9,999)

2025-06-12

Leicestershire

color : Inox | capacity : 9 kg
3 (9,999)
This is the second Samsung washing machine I've had. Like most things about it,( which is why I bought another) except one thing- the detergent build up in the detergent drawer, despite my continually cleaning it. It coats the inside of the main and prewash compartments, cannot be removed ( I've tried everything including bleach). I contacted Samsung- was told I should not be using powder detergent in the drawer! Huh? Nowhere in their manuals etc does it say don't use powder detergent in the drawer! Seems it should be put in the drum! But then you can't do a prewash... Very disappointed- they could at least sent me a replacement drawer, I felt fobbed off basically
Helpful?
Originally posted on Samsung UK
Moo01
4 (9,999)

2025-04-23

East Sussex

color : Inox | capacity : 9 kg
4 (9,999)
My last machine was an eco bubble 8kg in graphite, I loved the machine, had all the features i wanted but due to operator error the machines life ended early; I then brought this machine only last week, and although I cannot fault it, it is lovely and quiet, looks stylish and is easy to use, I am however disappointed that I didn’t realise that It does not come with a specific ‘drain and spin’, button, which I used often on my last machine. (I realise you can pull the pipe out in an emergency). I see the series 6 has this and wish I had looked into this more so for this reason I have only given it 4 stars for features
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-04-24

CX

Thank you for taking the time to share with us this positive review about your new Samsung Series 5 AI Energy Smart Washing Machine, which you purchased as a replacement and upgrade from your previous appliance, Moo. We are glad to read that you find this brilliant washing machine very easy to use, and that you are also happy with its quiet operation and premium design. Still, we also appreciate that you wished it to come with a drain and spin button, and we can confirm that this model does come with a Rinse + Spin cycle, which you can select by rotating the Cycle Selector to the correct option, as specified on page 38 of the User Manual: https://downloadcenter.samsung.com/content/UM/202501/20250107194511498/OID68834_IB_WW5000C-MD_EN_240619.pdf We are confident that the guidance above will help you enjoy a five-star experience with this brilliant product, which will wash all your clothes perfectly while also adding style to your home. ^CL at Samsung Support

Timmythecat1
5 (9,999)

2022-10-21

London

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] Just started using the machine and it seems great. The display is excellent. It feels all together a modern appliance. The presentation of the instructions does not really generate the same impression. One thing that would be nice for manufacturers to provide is a small laminated card listing recommended weight for different washes so that it can be left out. We have 4 adults in the house using our machine. A simple card as a guide would help to encourage correct use. Perhaps with dos and don’ts. Do zip up zips, turn buttons and embroidery inside etc. Don’t wash wash waterproof garments, shoes, rubber backed mats etc
I recommended this product.
Helpful?
Originally posted on Samsung UK
Cora
5 (9,999)

2021-04-23

color : Inox | capacity : 9 kg
5 (9,999)
Just had this a day ago. I had no washer for almost 2 months as LG messed about with the repair. Finally I've got this new Samsung. As soon as it is set up I had to wash 4 loads.. Wash after wash. It is better compared to my old one which is almost cost the same price. I love the different programs and the tune after wash. Delivered on time by 2 gentlemen to my kitchen. Hats off to them as they had to go through 28 steps(felt sorry for them.. The joy living in the top floor). At the back of the machine there's a dent but didn't affect the use. Overall so far it is a great machine I hope it will last more than 5years.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Busy Lady
5 (9,999)

2023-09-23

East Kilbride, Scotland.

color : Inox | capacity : 9 kg
5 (9,999)
Loving the ‘magic’ eco bubbles (mix of air, water and detergent) creating bubbles which let us save money by washing clothes at lower temperature, thus saving us money. The hygiene steam cycle for underwear gives peace of mind too. Even the 15 minute wash just to freshen up our clothes which aren’t really dirty enough for full wash programme is economical. It’s still early days yet as machine is still new to us so lots more to discover but very pleased with it so far. All this with the fact that machine has a modern sleek appearance making it aesthetically appealing too. Will attach photo to show. Very happy buyer.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-09-24

CX

Thank you for your incredible review! It is an absolute pleasure to read about your love of this ecobubble washing machine! With the bubble technology and a plethora of customisable cycle options, you are guaranteed to get the cleanest results possible for every single load. Not only can you enjoy the technical prowess of this stellar appliance, but the smooth and sleek design makes it the perfect addition to any modern home! We know you're going to love it for many years to come! ^CR at Samsung Support

Denton33
4 (9,999)

2026-05-28

color : Inox | capacity : 9 kg
4 (9,999)
[This review was collected as part of a promotion.] Looks a really good buy overall. Initial thoughts having observed washer during paid installation Drum Clean are; 1. Waste hose is to short. If there is a need for maintenance, this would have to be disconnected inorder for washer to be pulled fully out. 2. Make sure if you pay for installation get the serial number off the back of the washer (if not visible on the front) before the installer fits it. A nightmare to pull out even on a smooth tiled surface. 3. Not as quiet as my previous 16 years old, fault free washer, but acceptable. 4. Had difficulty connecting to Smart Things even with very good WiFi.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2026-05-29

Samsung

Thank you for taking the time to share your feedback regarding the recent delivery and installation of your Series 5 AI Energy Smart Washing Machine, Denton. It's important for us to understand our customers, so your feedback is essential for us to understand where we can improve. We have noted down your concerns regarding the length of the waste hose, and we can confirm that the serial number can be found elsewhere. When you open the door of the washing machine, you'll find a white label on the rim, on this label is the model and serial number, so you will not need to remove it to be able to gain access to this Information. We're happy to hear, however, that you've decided to upgrade to this model following 16-years with your previous washing machine. The Series 5 features a Digital Inverter Motor, which replaces standard noisy brushes with magnets for an ultra-smooth, long-lasting, and energy-efficient wash. Whilst SmartThings provides smart, remote laundry control, 70% energy reduction using AI Energy Mode, and automated troubleshooting. It streamlines your laundry routine by giving you complete control directly from your phone. Thank you for sharing! ^JM at Samsung Support

Nickyhigs
5 (9,999)

2024-06-12

Highland

color : Inox | capacity : 9 kg
5 (9,999)
I am extremely happy i opted for a samsung washing machine its so quiet and the functions you can aet directly from your phone is amazing,my husband has always bought samsung phones and tablets and we thought let's give the white goods a go and we have not been disappointed.its a quality product for a fabulous price,and it comes with 5years extended warranty and 20 years motor parts,so confident is samsung their goods will last.and that is a rare thing these days for washing machines to last a year never mind 5 years and beyond.i will definitely be looking in future into buying more smart goods from samsung.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-06-13

Samsung UK Reviews Team

It is an absolute pleasure to see how impressed you are with your new washing machine! With quiet operation, SmartThings connectivity, powerful cleaning and peace of mind with an extended warranty, what's not to love! ^CR at Samsung Support

Kanny
1 (9,999)

2024-03-17

color : Inox | capacity : 9 kg
1 (9,999)
By far the worst machine I have ever bought. In my opinion it is faulty machine, but Samsung don't agree . On that basis then the noise on spin is clunky a if there a brick inside. Don't dare to run if there's any visitors in the house and certainly can't run overnight as it will keep me awake, and probably the neighbours. As amazing stay it is "unbalanced load" and items should be loaded one at a time and with a full load. What's the point of 20 min short cycles etc if you always have to have a full load with an even number of towels? Btw - yes, it still made a racket with the full load each sock at time.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-03-18

Samsung UK Reviews Team

Thank you for sharing your feedback with us, Kanny. We are sorry to read that you are still experiencing an issue with the noise your washing machine is making after following the advice to balance the load. If the issue persists, please do not hesitate to contact our Home Appliance Specialists for further support. You can find all our contact methods and their operating hours here: https://spr.ly/6421kiWK7. ^CR at Samsung Support

Sashah
3 (9,999)

2024-03-14

color : Inox | capacity : 9 kg
3 (9,999)
J'avais un Samsung avant et il s'est cassé au bout de 5 ans - il y avait du caoutchouc déchiqueté partout et le tambour s'était déplacé. J'ai choisi d'en acheter un autre, mais je le regrette maintenant. Mon frère a un Samsung et le même problème lui est arrivé. La nouvelle machine est très bruyante. Je la mets en marche la nuit et je peux entendre le cycle d'essorage depuis ma chambre à coucher, qui est éloignée de la machine. J'ai acheté une machine de 9 kg, mais il n'y a que deux réglages qui permettent d'utiliser 9 kg. La plupart des autres machines ont une charge maximale de 2 à 4 kg. Dans l'ensemble, je ne suis pas convaincu d'avoir fait le bon choix. Le temps nous le dira.
Helpful?
Originally posted on Samsung France
Response from Samsung:
2024-03-15

Service clients Samsung

Bonjour Sashah, Merci de partager vos impressions sur notre produit. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Votre avis compte pour nous, et nous aimerions trouver une solution afin que vous puissiez vivre une expérience positive avec nos produits. Vous avez l'impression que votre machine vibre de façon trop importante et/ou que le bruit qu’elle émet est trop gênant ? Pas d’inquiétude, une meilleure installation permet souvent de régler le problème. Voici les principaux facteurs de vibration : L'emplacement choisi pour l'installation n'est pas bon. Les boulons de transport ou de sécurité n'ont pas été retirés. Les pieds ne sont pas ajustés. Le poids du linge est trop important et/ou sa répartition dans le tambour est mauvaise. Ci-dessous vous trouverez quelques conseils et astuces qui pourront réduire, dans la mesure du possible, les bruits et les vibrations. + lien site :https://www.samsung.com/fr/support/home-appliances/que-faire-si-mon-lave-linge-fait-du-bruit-et-vibre/ Pour résoudre le problème de bruit lors de l'essorage, nous vous recommandons de regarder la vidéo tuto suivante : https://www.youtube.com/watch?v=MrZpi4MA3TM Si le problème persiste, nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact .Nous restons à votre disposition via téléphone ou Live Chat également. Cordialement Alex, Service clients Samsung

Big bass1
5 (9,999)

2022-11-30

Teignmouth, Devon

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] I brought this w/m as a replacement for a Hotpoint, which actually wasn't very old, but had stopped working and prior to that had been extremely noisy. So having read a lot of reviews and done a bit of research, I chose my new Samsung. So far I have been very pleased, it washes well, there is a variety of programmes to choose, has all the features I need and as I live on my own, the size is just right. It is relatively quiet, especially after my las t machine and plays a nice little tune when its finished, bonus! A family may need a bigger machine, however for myself, this is just right. I was also drawn to the extended warranty which is a big help after my last machine only lasted 3 or 4 years.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-12-01

Samsung Support

We are pleased to see that you found the perfect replacement for your old appliance with the amazing Series 5 ecobubble Washing Machine! As you mentioned, this fantastic washing machine isn't just extremely efficient and quiet thanks to the Digital Inverter technology, but it also comes with a wide range of different programmes to wash all your clothes perfectly. Finally, the Series 5 comes with a mind-blowing five-year warranty so you can make the most of its superb features and power, knowing that we have you covered for five full years. Everyone wins here! ^CL at Samsung Support

ModgeSplodge
5 (9,999)

2023-10-27

Derby

color : Inox | capacity : 9 kg
5 (9,999)
Very pleased with our washing machine so far. The extended warranty of 5 years gave me a lot more confidence as we had only recently bought a Bosch (3 years ago) and it died and cost a fortune to mend so ended up buying a new Samsung. Have purchased other Samsung products and have not been disappointed so hopefully our experience with the washing machine will be the same. So far the it's been very quiet, easy to use and washes well. Does what it needs to do and I am more than happy with that. The extended warranty makes it good value too. I thought the 8kg would be a little big for the two of us but, in reality, it ultimately leads to the need to do less washes. Good stuff and would recommend it.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-10-28

CX

We are thrilled to read that you are impressed by your new and amazing Series 5 Washing Machine so far, Modge! As you mentioned, this fantastic appliance isn't just extremely quiet and easy to use with its innovative Digital Inverter Technology and smart panel, but it does a perfect job keeping all your laundry freshly clean. Not only that, but you and your partner can make the most of the massive 8 kg drum capacity to wash larger loads and less frequently. We are also glad to read that the extended 5-year warranty included with the appliance is giving you more confidence compared to other brands, as you know you can make the most of it with us having you covered for five full years. Enjoy! ^CL at Samsung Support

Caz84
2 (9,999)

2022-12-03

Wirral

color : Inox | capacity : 9 kg
2 (9,999)
The design of this machine is poor! Socks regularly get stuck in the door seal and then you have to squeeze the water out of them at the end of the cycle as they haven’t been spun. If the socks are white you can expect them to turn grey having been stuck in the door seal. In addition the child lock on this machine is ridiculous and laughable frankly. It stops the child from changing the settings but doesn’t prevent them from turning the machine off entirely in the middle of its cycle. There is then no way to resume where it was up to so you have to start again. Frustrating at best!!
Helpful?
Originally posted on Samsung UK
EmilyRoe
3 (9,999)

2026-03-03

color : Inox | capacity : 9 kg
3 (9,999)
We purchased this about a month ago and it gets used a lot as a family with two kids and a big dog. We’ve noticed a real flaw in the design where the rubber seal gets socks and smaller garments stuck in it, the space in the rubber seal is a lot larger than our previous washing machine and we haven’t experienced this with other washing machines we have had just this one. The small garments aren’t properly cleaned and haven’t been in the spin so are soaked too. The dog hair tends to clog up in there too I think because it’s getting trapped and blocked. Requires a lot of cleaning in the rubber seal area because of this. May replace machine with another as it doesn’t feel nice things are getting missed.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2026-03-05

CX

We appreciate you taking the time to share this in‑depth review of your experience with the Samsung Series 5 AI Energy WW80CGC04DAB Smart Washing Machine, Emily. It’s great to hear that the appliance has been helpful in keeping everything clean for your busy household with two children and a dog. At the same time, we understand your concern about smaller items and dog hair occasionally getting caught, leading to less‑than‑ideal washing results. In this situation, we strongly recommend checking the door seal to ensure there are no signs of damage and keeping it clean by following the guidance in the link below: https://www.samsung.com/uk/support/home-appliances/check-the-cleaning-functions-and-sections-on-the-washing-machine/ Please also ensure the washing machine is not overloaded, as this is a common cause of items and debris becoming trapped in the door seal. The maximum load guidelines can be found in the user manual on pages 39, 40 and 41: https://downloadcenter.samsung.com/content/UM/202505/20250508104303835/OID68834_IB_WW5000C-MD_EN_250328.pdf If you notice that the issue persists, please don’t hesitate to reach out to our Home Appliances specialists, who will be happy to assist further. You can contact them on 0333 000 0333 (Monday to Friday, 8am–8pm; Saturday and Sunday, 9am–6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

tttt1000
3 (9,999)

2022-08-25

South Coast

color : Inox | capacity : 9 kg
3 (9,999)
This is a good washing machine and really is very quiet - which is the primary reason I bought it. However the child lock does not lock the power button - which is arguably the most fun button for a toddler to press because it makes a fun noise. I wish I had known this before buying - who makes a child lock and doesn't lock ALL the buttons!? So 2.5 hours into a 3 hour wash my toddler can come along and just turn it off, meaning the child lock is essentially useless. I wish I had bought a Hotpoint because the child lock works properly, but I can't be bothered to deal with Samsung to return this one. Having said all that the actual washing is really good and it really is as quiet as everyone says.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-08-26

Samsung Support

Thank you for taking the time to share this review with us about your experience with the Series 5 ecobubble™ Washing Machine. We are delighted to see that you are pleased with how quiet the machine is thanks to the Digital Inverter Technology. This fantastic appliance is built to last, has all the power you need, cuts down noise and still uses less energy than a typical washing machine. We understand that you are not completely satisfied with the Child Lock feature though, and we appreciate your feedback in regards to this. We can confirm that the Child Lock feature locks every button but the Power one, which would still be needed for you to be able to operate the washing machine. We will certainly make sure to take this feedback on board so we can use it to address this area for improvement with our future appliances and technology. ^CL at Samsung Support

jacann
5 (9,999)

2025-01-31

Liverpool

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] Bought this as a replacement for a broken machine and didn't realise how noisy the old one was until this one came. Good choice of washes and like the fact the app can tell you how much your chosen wash costs and how much water it uses. So far been much more economical that the older, I paid a little more than others I was looking at but with the 5 years parts and labour warranty worked out cheaper than taking out a 3 year extended warranty with other makes. I couldn't find a spin only option but with a quick google search found that if you power on and hold the spin icon down a few seconds you can and choose at what speed too. So far been a good all round washing machine for a busy family of laundry.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-01-31

CX

One of the first things that our customers who have purchased the Series5 AI Washing Machine notice is just how silent it is during every cycle. There's a program available to clear any type of laundry pile, from the most stubbornly stained to the most delicate, and you'll get the best results at all times without it raising a racket. It's not only kind to your clothing, but thanks to its energy efficiency rating it will be just as kind to your bills. The extended warranty also demonstrates our faith in how it will provide you with a lengthy and reliable service. We're pleased to see that you're already loving everything that it can do. ^DB at Samsung Support

Moomoo22
5 (9,999)

2023-09-03

Newcastle

color : Inox | capacity : 9 kg
5 (9,999)
Had our last Samsung washing machine for around 11 years but the suspension finally gave up the ghost. The great value we had from that machine was a no brainer for us to get another Samsung. This one is even quieter than the last one and now has a 20 year motor guarantee and a 5 year parts and labour warranty. One of the best features is the quick wash setting which starts at 15 minutes (or a bit longer if you change spin speed or temperature) and is ideal for lightly soiled garments such as shirts, blouses or underwear, saves a lot on electricity and water... Great upgrade... 👍🏻
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-09-05

CX

It's fantastic to see that you're already loving your new Series5 washing machine, and we're confident that it will provide you with an even longer length of reliable service, particularly thanks to the extended guarantees that come with it. There's every type of cycle that you would need to get any type of wash load back to looking and feeling brand new, and it's great to see that you've already found a favourite programme. We're sure that you'll keep on being delighted by it the more that you explore everything that it can do. ^DB at Samsung Support

Mamletty
2 (9,999)

2024-01-19

Fos-sur-Mer

color : Inox | capacity : 9 kg
2 (9,999)
Nous avons opté pour cette Samsung pensant qu'elle serait plus efficace que l'Indésit qu'elle remplace et bien pas du tout! Avec un cycle de lavage à 30° le linge ne sort pas vraiment propre. De plus, les bips des touches et les mélodies de fin sont bruyantes, ce qui n'est pas top quand on la fait tourner la nuit. Et que dire de l'arrêt différé, non seulement la machine n'affiche pas la durée réelle du cycle sélectionné permettant de calculer le temps de différé mais en plus il faut être bon en math pour parvenir à faire ce calcul!!! Bref, je suis vraiment déçue par cette machine...
Helpful?
Originally posted on Samsung France
Response from Samsung:
2024-01-22

Service clients Samsung

Bonjour Mamletty, Nous notons vos remarques sur les fonctionnalités de notre produit. Nous regrettons que le produit ne vous ait pas apporté satisfaction. Concernant le "bip" et la "mélodie de fin", vous pouvez activer ou désactiver le son de l'alarme à la fin du cycle selon vos besoins. Accédez à la fonction "Sounds on/off" et réglez-la sur "off". Lorsque la fonction est désactivée, la mélodie de fin de cycle, l'alarme et la mélodie de mise hors tension sont désactivées. Cependant, les autres sons émis par la machine restent actifs. Les sons émis lorsque vous appuyez sur les boutons, par exemple, sont activés par défaut et ne peuvent pas être désactivés. Une fois que vous avez activé ou désactivé le son, le réglage reste en vigueur même si vous redémarrez le lave-linge. Nous vous recommandons de télécharger l'application Samsung Members. Elle vous permettra d'accéder aux conseils de la communauté Samsung, de recevoir nos dernières newsletters et de bénéficier d'offres exclusives sur nos différents produits : https://www.samsung.com/fr/apps/samsung-members/ Cordialement Alex, Service clients Samsung

Sean555
5 (9,999)

2024-04-29

Millisle

color : Inox | capacity : 9 kg
5 (9,999)
Smart washing machine, who'd a thunk you needed one. With previous machines it was always a guessing game as to what settings, temperatures, times, weights were needed for the best results. With the series 5 ecobubble, my prayers have been answered. Using the SmartThings app I can input whatever my load is and the app will not only give me suggestions but send the instructions to the machine so there is no faffing about with spinning dials and mis-pressing buttons. One of the most user friendly items I own. So happy. Bit sad to be overjoyed with a washing machine but there you go.
I recommended this product.
Helpful?
Originally posted on Samsung UK
sjmoleary
5 (9,999)

2023-09-26

Cork

color : Inox | capacity : 9 kg
5 (9,999)
I have been using my new machine for almost a week now and I love it. The bubble soak option and 15 minute quick wash are wonderful additions compared to my old machine, and the interface of the machine is really user friendly. I love the sound effects when turning on/off the machine, choosing your wash and when the cycle ends. Also very glad I chose this colour way, the black door is really sleek and unusual compared to other models out there. A very welcome and surprisingly reasonable addition to my kitchen, I'm very glad I chose this Samsung model and would highly recommend it.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-09-26

CX

We are delighted you are loving so many features of your new washing machine. With such powerful cleaning performance, an incredible range of cycle options, a super stylish look and user-friendly controls, it's no wonder you are so pleased with this impressive machine! Thank you for your five-star feedback! ^CR at Samsung Support

colino315
5 (9,999)

2023-08-25

Wrexham, N Wales

color : Inox | capacity : 9 kg
5 (9,999)
Recently purchased this Samsung washer, suits me perfectly as I am 75 years old, the control panel is strait forward and makes it easy to select the right programme for your wash, plenty of setting to choose from but uncomplicated. It provides a quiet performance and a nice clean wash with excellent 1400 spin speed, the eco-bubble is nice to give clothing a soak to remove any stains and there is a steam function to rid your items of any bacteria, has time delay function and plays a little melody to indicate the end of the cycle. A very nice addition to any kitchen or utility room.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-08-29

Samsung Support

We're really pleased that your new Series5 Washing Machine has not only met your expectations, Colin, but exceeded them. We've designed it to ensure that everything about it is as simple as possible, from setting it up, to programming it, to cleaning it. There's the perfect cycle available for any wash load, and it will never become a distraction due to its noise levels no matter how intense the cycle. The little tune it plays at the end of a cycle is a pleasant way to indicate that your clothing is back to looking and feeling brand new. ^DB at Samsung Support

Sussexman
4 (9,999)

2024-03-06

Sussex

color : Inox | capacity : 9 kg
4 (9,999)
Replaced 7+ year old near identical machine. It has a programmer fault and leaking seal. Uneconomical to repair, albeit it would have easily kept going part from that. Decided to go again with Samsung. They offered a big return customer discount. New model looks a little better built on the door and has a few new features, such as steam setting. Like the old one it is quite when new - didn't last before! Supposedly comes with 5 year warranty but the website so far will not recognise the serial number copied and pasted off the Samsung OnLine invoice! Will try and solve.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-03-07

Samsung UK Reviews Team

We are pleased to read that you decided to upgrade your old Samsung Series 5 ecobubble™ Washing Machine, which you enjoyed for over 7 years, with the most updated model, available on our website. It is great that you made the most of the discount offered by our Support Teams for your upgrade, and that you have already started enjoying the exquisite design of this appliance and its quiet operation. As you mentioned, the Series 5 comes with a wide range of innovative washing features that keep your laundry gently and hygienically clean in the easiest way possible; including Hygiene Steam that gets rid of 99.9% of bacteria and allergens. We can also confirm that this model does come with a 5-year warranty for your full peace of mind, and we recommend getting in touch with our Support Teams again if you are experiencing any issue with the registration. For future reference, you can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6421XsV4P ^CL at Samsung Support

Chrus653
5 (9,999)

2026-01-08

West Yorkshire

color : Inox | capacity : 9 kg
5 (9,999)
Machine is quiet, has plenty of programs and is of good solid build. So far I’m very pleased. Just hope it lasts. Replacing a machine (not Samsung) I bought from new that did 257 washes then went bang. I have higher hopes for this one.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2026-01-09

CX

We're delighted to hear that you're pleased with your new Samsung Series 5 AI Energy Smart Washing Machine. It’s wonderful to know that you're enjoying its quiet and efficient performance, as well as its premium design and wide range of washing programmes. We're confident that this fantastic appliance will continue to meet, and even exceed, your expectations for a long time to come, as it embodies the quality that makes our brand such a reliable choice. ^CL at Samsung Support

Typist
5 (9,999)

2025-09-12

Portadown, Co Armagh, N Ireland

color : Inox | capacity : 9 kg
5 (9,999)
My last Samsung washing machine, 8kg, was purchased on 05/04/2012 and today, 12/09/2025 I purchased a new washing machine, 9kg. New technology in the types of washes and a ‘Clean the Drum’ feature which will be invaluable. I can even link it to my phone to set my washes on! Eager to get myself onto this feature. Short wash of 15 minutes, even shorter than my 8kg model which was about 29 minutes. All this will certainly help with the electricity usage. A ‘bubbles’ wash will certainly add to the performance of this great machine. My daughter has already purchased a Samsung washing machine. Samsung, to me is quality, reliability, new innovations and a great price. What more can a ‘gal’ want in a washing machine.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-09-15

CX

Thank you for your continued loyalty and upgrading with Samsung. We love having you with us! ^SK at Samsung Support

Shiv94
4 (9,999)

2024-12-15

London

color : Inox | capacity : 9 kg
4 (9,999)
The washing machine is very quiet and performs great. Being connected to the Samsung Smart things is a neat future, getting notified on my phone when a wash or spin cycle is done as well as setting up the next cycle. It took a bit of figuring out how to set the washing machine on just a spin cycle as the manual it came with did not clearly state this. My old Samsung washing machine had the option just by turning the dial. To set it to spin only i had to press and hold the spin button for a couple seconds and then it worked! other than that i am very happy with this machine.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-12-26

CX

Thank you for taking the time to share with us this positive review about your amazing Samsung Series 5 AI Energy Smart Washing Machine, Shiv. We are pleased to read that you are happy with the quiet performance of this fantastic appliance, and that you are also making the most of SmartThings to manage, control and get notified about your product with a tap on your phone. We also appreciate that, although you didn't find it easy initially to use the Spin cycle, you are now making the most of it to remove as much water as possible after the laundry is all clean. From our end, we will certainly make sure to pass this feedback along, and if you have any questions about how to make the most of my appliance, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://spr.ly/6424vOyLQ ^CL at Samsung Support

Duskkeyy
5 (9,999)

2024-04-14

Bangor, Northern Ireland

color : Inox | capacity : 9 kg
5 (9,999)
I recently purchased this washing machine as an upgrade from an old one. The design is quite sleek (although would have preferred a straight up black option, but that's my own personal preference), the features and performance are spot on with a wash for near enough every occasion (as well as a very quick 15 minute wash for lightly soiled clothes). The biggest draw for myself was that this washing machine is A+ rated in terms of energy saving and to couple that with a VERY quiet machine, is honestly phenomenal. It took me roughly 10 minutes to install the machine and within another 20 minutes, I had completed my first wash with it! Highly recommend and I feel like it's one of the best at this price range.
I recommended this product.
Helpful?
Originally posted on Samsung UK
chris77777
4 (9,999)

2025-01-24

color : Inox | capacity : 9 kg
4 (9,999)
This washing machine has all you need and more. It is very simple to use and give the clothes a good wash. It comes with an app as well which explains what kind of wash is best. One of the best purchases!
I recommended this product.
Helpful?
Originally posted on Samsung UK
21Marley
5 (9,999)

2022-10-17

Gloucester

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] The display panel looks very stylish and is easy to use. This machine is so quiet compared to my old one! I would definitely recommend this washing machine to friends and family, A+ delivery service too!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-10-18

Samsung Support

Thank you for sharing with us this stellar review about your experience with your new and amazing Series 5 ecobubble™ Washing Machine, Marley! The innovative panel and its user-friendly interface make this washing machine incredibly easy to use. Not only that, but this appliance is also incredibly quiet thanks to the Digital Inverter Technology that ramps up performance and efficiency while keeping noise down. You are now ready to make the most of this incredible washing machine that will give you perfectly washed clothes all year round! ^CL at Samsung Support

JoWestMids
5 (9,999)

2022-11-21

West Midlands

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] This washing machine has so many useful features. And I have actually used most of them! Most appliances I've had in the past, I've maybe used 2 or 3 features (in the case of the washing machine - cycles) and not used anything else. But this is brilliant. And the best thing, the manual is so easy to understand. The washing machine itself is easy to programme. It's screen shows exactly how long the wash will take and how long left during the cycle. So far so good - I would definitely recommend this washing machine. Oh and it plays a little tune when the cycle has finished.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-11-23

Samsung Support

We are thrilled to read how much you are enjoying the incredible range of ecobubble washer features! With such easy to use, adaptable cycle options and settings, you can adjust each load to your own preferences, ensuring the perfect performance every single time! Thanks for the five stars, Jo! ^CR at Samsung Support

CovSco
5 (9,999)

2024-01-13

Coventry

color : Inox | capacity : 9 kg
5 (9,999)
Good product, fairly quiet for a washing machine and we were able to purchase at a fair price too from a well known trusted retailer. It is our first Samsung home appliance and we have heard good things so we're keeping our fingers crossed all continues to work well. The only feedback we have is that to register the product for the 5 year guarantee, the product details were not on the machine where the online support information said it would be. However, after a few moments, we found the information needed to complete the registration within the allotted time frame.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Ray 53
5 (9,999)

2022-06-30

Gloucestershire

color : Inox | capacity : 9 kg
5 (9,999)
I had to buy a washing machine in a hurry as we really trust Samsung products, but have never bought white goods from them , I took a look at the reviews and video of this ecobubble version. Washed our first load and were pleased with the results so far. Not tried all the different programs yet, but clothes were done cool quick wash. The delay timer took a bit of understanding as its not the start time, but finish time with no visual countdown as was the case on our old machine. Easy to use otherwise, and very quiet even if the tv is on in the kitchen. Really pleased with the price and the 5 year warranty offer with this model. The black and graphite colour goes brilliantly with our granite worktop too .
I recommended this product.
Helpful?
Originally posted on Samsung UK
Romfordgunner
5 (9,999)

2020-10-24

color : Inox | capacity : 9 kg
5 (9,999)
I received this washing machine from Samsung for product testing purposes, and it came at an auspicious time, as we were looking for a new one.The washing machine is very quiet which is great especially when I have to do laundry when the rest of the house is asleep. The spin takes out a lot of the water giving room for a quick drying time, With a 9kg capacity, I can have more laundry done in less time - another great feature. The 15 minutes quick wash is very helpful for washing that needs minimal time. The washing machine removes stains and soil on clothes properly. I feel this is the best feature (ecobubble) as the detergent penetrates the fabric better removing dirt/stain easily. Previously I had to wash some of the kids soiled clothing twice but not anymore! The balance created from calibration creates a smooth sound to the drum spin. This washing machine has a lot of settings for washing to suit different kinds of fabric. In addition, one can add additional rinse cycles.This washing machine is well designed and performs wonderfully. I highly recommend the washing machine as a great product to invest in.
I recommended this product.
Helpful?
Originally posted on Samsung UK
RobHVV
5 (9,999)

2022-12-04

Essex

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] Really pleased with this product. Very sleek modern features that have a high quality feel and look built to past. Love the smooth settings control dial that lights up and chimes. Door closes like a Rolls Royce. Very quiet while operating. Clothes are coming out smelling great and cleaning some old stains that my previous machine couldn’t. With a B energy rating this machine should save me money in the long term too. Love the little tune it plays when its cycle is complete. Clothes are coming out very dry after the spin cycle. Would highly recommend this product.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-12-07

Samsung Support

Thank you for your awesome feedback, Rob! We are thrilled to read how much you are loving the overall design and performance of your new ecobubble washer! Smart features, quiet cycles, adaptable settings and low-cost running, what more could you ask for? ^CR at Samsung Support

Washing lady lilly
5 (9,999)

2021-12-17

North Midlands

color : Inox | capacity : 9 kg
5 (9,999)
This machine has high ratings and is classed as an A rating machine. It has an A rated spin and clothes come out of the machine very well spun, depending what programme has been used. It is so quiet especially on the spin that I thought the machine had stopped. What I must comment on is the outstanding, courtesy, professionalism and how helpful the lady was that I spoke to when I rang to register my new washing machine. For confidentiality reasons I am only going to refer to her as A**** but I'm sure her manager knows whom I mean, She was brilliant. Thank you.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Couscousiere
1 (9,999)

2023-04-23

Montpellier

color : Inox | capacity : 9 kg
1 (9,999)
Machine achetée hier, premier constat catastrophique : la machine bouge énormément (et oui j'ai enlevé les boulons de transport). Même sur un essorage à 800 tours, la machine se déplace de 20cm pendant le lavage et vient taper sur le ballon d'eau chaude. J'ai du bricoler des cales pour tenter de la bloquer, mais en faisant ça la machine vibre presque plus et le sèche linge posé dessus a fini par tomber (heureusement qu'une panière à linge pleine se trouvait juste en dessous pour le rattraper !). Cerise sur le gâteau: la moitié des sous vêtements finissent coincés entre la vitre et le caoutchouc qui entoure le tambour. Je ne comprends pas comment une machine aussi mal finie peut plaire autant, en l'état je pense la ramener.
Helpful?
Originally posted on Samsung France
Shrolass
5 (9,999)

2021-12-11

West Midlands

color : Inox | capacity : 9 kg
5 (9,999)
I have only had my washing machine a week but I can already say how much I love it! This is my second ecobubble but the sixth Samsung electrical product over the years and the reliability of what you are getting is excellent! This ecobubble 5 has more features and a digital inverter which makes it run extremely quietly ! It’s variable short wash (15 mins ) is refreshing as now the temperature can be increased as well as the spin speed! Excellent facility if short on time or need items washed quickly! Would always recommend a Samsung ecobubble! I am a convert!
I recommended this product.
Helpful?
Originally posted on Samsung UK
I have an Unhappy Wife
3 (9,999)

2025-02-02

Newton-le-Willows Merseyside

color : Inox | capacity : 9 kg
3 (9,999)
Our 3rd Samsung washer. First 2 great this one has been updated and more ECO friendly and it has NOT IMPROVED.it We have allergy problems and need extra rinse only cycle to ensure all the soap is out but cannot find one. The previous 2 washers had that facility but not this one. The display is very dim and harder to see.. MAKE SURE YOU REGISTER WARRANTY or you will have same problem we had with our second machine.and even though AO proved the date we bought it was inside the warranty period Samsung stated that I had not registered it and was not covered.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-02-06

CX

Thank you for your review. We are very sorry to read that you are unhappy with your new washing machine due to the display clarity and cycle options. To ensure all the detergent is rinsed thoroughly from your washing, you can use the Rinse and Spin cycle which can be selected by turning the dial. This will rinse the load then re-spin it to ensure it's ready for quick drying! We appreciate your insight regarding the LED display, and will take your feedback on board and into consideration for future development. If you would like to discuss the cycle options, display or warranty registration, please do not hesitate to contact our Home Appliance Experts. You can find all our contact methods and their operating hours here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support

Sam the Squeak
4 (9,999)

2023-11-25

London

color : Inox | capacity : 9 kg
4 (9,999)
This is the first Samsung washing machine we have ever owned. It is quiet in operation. The controls took a bit of getting use to as the layout is different to my old machine. Something I noticed was that the drum spins a few times before the water is added if you use a liquid filled ball in the washing this might be an issue to you if you use a delayed start cycle. I don't use that option so it is not an issue for me but do a bit of research if you do to make sure it wont cause you problems. Overall I am very pleased with it and the wash it produces.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-11-25

CX

We're glad that you're already loving your new Series 5 washing machine, Sam, and that it's providing you with an excellent introduction into everything that you can expect from our range. It will remain whisper quiet on every cycle, and will feel instinctive to use after only a few runs. We also appreciate your comment regarding how the drum works, as we're sure other customers will find this useful. ^DB at Samsung Support

Melody89
2 (9,999)

2025-04-06

Basingstoke

color : Inox | capacity : 9 kg
2 (9,999)
One of the most annoying washing machines I've ever purchased! The touch screen panel, and the child lock features are pointless when they can simply press the off button.. or if you accidentally lean on it with your clothes it turns off! Poor design! Other machines I've had it starts right where it stopped but no, not this one.. you'll be half way, drum full and it's lent on and it turns off.. y9u then have to drain and use the DOWNLOADED spin cycle just to restart again! If I could i'd throw it out the window! And not to mention the socks that gather at the front, get a sock bag if you buy this! They come out dripping wet and often still with detergent on them from being at the door during the cycle! Poor design and wastes water!!
Helpful?
Originally posted on Samsung UK
DuncanM
5 (9,999)

2020-11-24

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] I received this washing machine from Samsung for product testing purposes. I live in a flat with a concrete floor and every washing machine I have had makes a real racket when on a full 1400 spin, this machine hardly makes a sound thanks to the digital inverter technology. When on a full spin you can talk at a normal volume, watch TV and talk on your mobile phone. The load capacity is fantastic, and it calibrates before every wash to ensure that your wash load is evenly distributed. The bubble technology makes sure every piece of clothing is clean and every stain is removed. The graphite colour way means the washing machine is even nice to look at! I really cannot recommend this machine highly enough, like the energy rating it is A+++
I recommended this product.
Helpful?
Originally posted on Samsung UK
Cinghiali
5 (9,999)

2025-02-15

color : Inox | capacity : 9 kg
5 (9,999)
It is a quiet, energy efficient and very effective washer. It has a wide range of programmes shouhld you choose to use them but we've found, that for the 2 of us, the Mixed Load is perfectly adequate - and do remember you can alter the water temperature and spin speed if required. We tend to lower the water temp. from the default 40' setting to 30' - the load of clothes & bedding perfectly cleaned. The only problem is finding the serial number - it wasn't on the door or door surround so we entered the lower number on a QI sticker, near the door.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Geoff the Chef
1 (9,999)

2025-01-23

color : Inox | capacity : 9 kg
1 (9,999)
If you’re not tech savvy believe me save your money and look elsewhere. Some functions you would never use and to be fair not require. Why no spin function only is beyond me. Why oh why don’t these makers of washing machines just produce a washing machine that just washes for 30 mins at any temperature and has various spin levels. Something simple, basic and user friendly. You’re probably wondering why I’m writing a critical review about a Samsung WW80CGC04DAE? I’m actually writing it on behalf of my partner who I might add returned the product.
Helpful?
Originally posted on Samsung UK
SeeWatchdogBBC
1 (9,999)

2025-08-23

London

color : Inox | capacity : 9 kg
1 (9,999)
A know problem with the EcoBubble machine is the faulty door seals / wire clamp. This problem was featured on BBC the one show 16 Oct 2024. My Machine is only 18month old and Samsung insisting this is damage not covered under Warranty and to fix this would cost me 30% of the purchase price , although the part only costs a few pounds. The faulty seal / clamp means the machine leaks water. Search online it’s a common problems with hundreds of unhappy customers. Totally disappointed with Samsung. I expect the machine to last longer than 18months
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-08-26

CX

Thank you for your feedback, although we do regret seeing that you have had this issue with your Series5 Ecobubble Washing Machine. We do design all our products to provide a lengthy and reliable service, but we can understand your frustration if this has not been your experience. We recommend keeping in touch with our Customer Support team so that they can continue to look into all available solutions with you. ^DB at Samsung Support

Washing machine lover
4 (9,999)

2023-12-17

North West

color : Inox | capacity : 9 kg
4 (9,999)
Washing machine feels fresh, should suit lots of modern décor with the black screen, dial and door as well as the blue display digits and cycle selection dial lights. Cycles are varied including the eco bubble option, steam, and also various options for temperature and spin speed on most cycles I have tried. Downsides hence the 4 star are the slightly larger body size which may make it unsuitable for some spaces and the tendency for the washing machine to perform very long cycles e.g. when selecting a cycle, eco cotton may say approximately one and a half hours for the selected temperature, washes and spin speed but once the cycle starts and the door locks, the time displayed changes to close to three hours, which does seem excessively long.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-12-18

CX

Thank you for taking the time to share your feedback with us! We are very pleased to read how impressed you are with the stylish design, cycle options and powerful cleaning performance of your new ecobubble Washing Machine! We are sorry, however, that you are feeling a little disappointed with the cycle time in certain situations. Please be aware that the cycle length may differ from the initial length of time stated due to the influence of the water pressure/hardness/temperature, type/amount/soiling level of the laundry, type/amount of the detergent used, power supply, and the selected additional functions. ^CR at Samsung Support

Will72
5 (9,999)

2021-08-16

Wolverhampton

color : Inox | capacity : 9 kg
5 (9,999)
it seems very complicated to start with but once you get use to it it is very easy to use and especially being able to change the temperatures and spin speeds to suit your own program rather than the preset program i.e. you can have 40deg wash on the short cycle. The fact that the time changes to suit the program you have selected, one thing is the fact you can open the door as soon as it finishes rather than having to wait like our previous machine, one novel feature is the tune it plays when it has finished and also it gives a good claen.
I recommended this product.
Helpful?
Originally posted on Samsung UK
IzandCon
4 (9,999)

2024-01-29

Leeds

color : Inox | capacity : 9 kg
4 (9,999)
Only had it a day and it is still doing its first wash so can't comment on durability or effectiveness of the wash just yet, but have a feeling we'll be pleased! Happy with the ease of installation and the quiet cycle. You can pause the cycle and the door opens straight away which is good. Drawback was that the calibration instructions in the booklet provided were not specific to our model so we had to google it until we found a YouTube video with our same model. Also, it is not as sleek in person as I thought it looked on the website.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Big T 707
5 (9,999)

2021-10-15

Norfolk

color : Inox | capacity : 9 kg
5 (9,999)
To be clear we are only 10 washes into owning this 9kg Samsung washing machine but wow ! The machine makes a much more palatable noise than any machine we've ever had. We have tried the hygienic steam wash and the results are great, also the first load of towels we washed now look like newer towels ! :-0 how grubby had our washing got ? This Samsung is washing and rinsing our laundry better than we've had for years..ever.. So far very impressed. It's actually easier to use than our last machine even though it has much more features.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Chez32511
5 (9,999)

2024-01-07

Nottingham

color : Inox | capacity : 9 kg
5 (9,999)
quiet machine, love the fact it 'sings' when it finishes. Not used many features as yet but Have washed the dogs beds and towels etc in it this week and then did a drum clean - amazing results - had no hesitations about putting in the next load of our clothes - which came out lovely! What a great feature.. Not sure what all the icons mean when you turn it on, if I had the inclination I'd google them, butwould be nice if they were in the instruction booklet. Fingers crossed it lasts longer than the last one from a competitor (2 years)
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-01-10

CX

Thank you for sharing your fantastic experience with our ecobubble™ Washing Machine, Chez! We're thrilled to see you're enjoying the tranquil operation of your washing machine and that the end-of-cycle tune has struck the right chord! It's also fantastic to see you're impressed with the incredible wash capabilities which make light work of laundering the beds of furry friends. The drum clean feature has indeed proven to be a game-changer, and we're ecstatic to learn about the amazing results it delivered. We understand navigating new symbols can be confusing, which is why we've compiled a comprehensive user manual that explains each icon and its function. You can learn more about the icons and operation of your washing machine on Pages 36 to 41 here: https://bit.ly/SamsungUK-WW80TA046AX0-UserManual Once again, we thank you for your brilliant review and know this incredible appliance will wow you for years to come! ^AP at Samsung Support

Pugcasso
5 (9,999)

2022-10-24

Tonbridge Kent

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] Samsung never fail to impress!! There is a plethora of wash options, with further individual options for wash temperature, spin speed and rince cycles and the 9kg drum accommadetes my dogs beds and blackets with ease, for the money paid it is value and quality of a good price, plus the added extra of having the machine installed and tested for leaks before the guys left, for complete peace of mind and my old machine taken away for recycling. I am a stoic supporter of Samsung products, they have never failed me in both quality and value
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-10-25

Samsung Support

You know you'll always get top quality products and service from us, and we're delighted that you've always been a big Samsung fan. Enjoy everything your washing machine has to offer! ^EM at Samsung Support

AmyB23
5 (9,999)

2023-11-22

Hampshire

color : Inox | capacity : 9 kg
5 (9,999)
Our washing machine had been on its way out for a long time and finally gave up hope. We have open plan living so I was keen to get a quieter machine that can handle the day to day life loads (baby, outdoorsy husband and two dogs). This machine has been absolutely incredible and we could not be happier with it. It's spin cycle is quiet, it's features are exactly what we need and the eco bubble feature is brilliant! We live in a hard water area so are pairing it with calgon in the hope to prevent limescale build up in a few years time.
I recommended this product.
Helpful?
Originally posted on Samsung UK
XeoMK
5 (9,999)

2024-09-05

MK

color : Inox | capacity : 9 kg
5 (9,999)
For the price and next-day delivery, this washing machine is an absolute steal! I'd recommend it to anyone who isn’t too picky. It’s got a lovely design, and the controls are super easy to use. The installation? A breeze – swapped out the old one in about 5 minutes flat. At 1400rpm, it's whisper-quiet – though the water pump does have a bit of a grumble. But honestly, the washing results are fab. The only downside is that some of the smaller bits occasionally get stuck under the glass – poor things don’t get a proper wash!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-09-13

CX

Ir's fantastic to see that your Series 5 AI Smart Washing Machine is so pleasantly exceeding your expectations, and that you'd enthusiastically recommend it to others. We're also pleased to see that you were able to get it up and running so quickly. It's as functional as it is stylish, and you'll always find it simple to use. You'll find every kind of wash cycle that you could want, but you'll get a silent run from it no matter how intense the cycle needs to be. It'll give you the most remarkable results from the most delicate items to the most stubbornly stained. We are happy to take on board your feedback regarding smaller items occasionally getting trapped, so we can keep on improving everything that we release. ^DB at Samsung Support

Ptitlou
4 (9,999)

2022-02-16

Le mans

color : Inox | capacity : 9 kg
4 (9,999)
Lave-linge vapeur que l'on ne voit pas lors du programme, et ecobubble, je demande à voir avec une lessive liquide qui n'existe presque pas ou n'est pas visible. Côté lavage, plusieurs avantages, pouvoir changer les programmes, l'essorage et la multitude de ses programmes proposés. Elle a aussi un gros avantage, le silence à 1400 tr/mn, qui me permet de mettre mon linge dans le sèche linge à moindre coût (sèche linge de la même marque). Après je vous donne rendez-vous dans 12 ans, durée de vie de mon ancien Lave-linge.
I recommended this product.
Helpful?
Originally posted on Samsung France
Response from Samsung:
2022-02-24

service clients Samsung

Bonjour Ptitlou, Nous vous remercions vivement de votre avis relatif au Lave-linge ecobubble™ 8kg - WW80TA046TH(WW80TA046TH_EF) qui nous est essentiel, pour vous proposer une utilisation toujours plus optimale de nos produits. C’est le cas de la technologie ecobubble™, fonctionnalité innovante, qui ne s’observe pas, car il s’agit d’air qui est injecté au mélange d’eau et de lessive, pour une dissolution plus efficace des détergents. Il en va de même pour le programme vapeur, qui permet de nettoyer vos vêtements en profondeur et de manière hygiénique, en générant de la vapeur depuis la partie inférieure du tambour, qui sera rempli de linge et par conséquent non forcément visible. Mais ce programme hygiénique va s'assurer que l'ensemble de votre linge soit bien imprégné. Concernant la lessive, sachez que le tiroir étant auto-nettoyant garantit qu’une grande partie de la lessive soit éliminée grâce à un système de rinçage à l’eau spécialement conçu. Ainsi, il y a moins de résidus de lessive et le réservoir reste plus propre et plus hygiénique. Afin d’en savoir davantage sur les fonctionnalités de votre appareil, n’oubliez pas de consulter régulièrement notre page dédiée aux solutions et astuces : https://www.samsung.com/fr/support/model/WW80TA046TH/EF/ Enfin, en rejoignant la communauté Samsung, profitez des conseils des autres utilisateurs et partagez les vôtres: https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Toutes nos équipes sont à votre écoute, Yaël, Service Client Samsung

Susiesart
5 (9,999)

2024-03-27

color : Inox | capacity : 9 kg
5 (9,999)
I've only just started using my machine and I love it. Lots of good cycles to use PLUS the fact I can use the smart technology to dowload and use the SPIN only option as there is only rinse and spin. It is extremely quiet and plays a lovely little tune to tell you when it's done, also on the app you can see the progress of the cycle. I've yet to use the bubble wash feature but am excited to try it soon. easy to install, easy to use , I have downloaded the user manual which helps a lot to see the functions on the control panel.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-03-28

Samsung UK Reviews Team

Thank you for your wonderful review, Susie! We are thrilled to read how impressed you are with the wide range of customisable cycles, as well as the additional options when using SmartThings! We know you're going to be blown away by the Bubble cycle! The combination of air, detergent and water is gentle on clothes, yet tough on stains. The results will speak for themselves! ^CR at Samsung Support

PrincessWannie
5 (9,999)

2020-10-24

color : Inox | capacity : 9 kg
5 (9,999)
I received this washing machine from Samsung for product testing purposes. The washing machine has great features to suit any fabric type. It's quick was is very useful for short washed. I have seen the difference the ecobubble makes in washing compared to my previous washing machine. It is very quiet making it possible to do my laundry even at odd hours of the night. Although I haven't used the hygiene stem yet, I am pleased to have such a feature that will increase the level of hygiene in my clothes. You are guaranteed stain removal even without using the pre-wash, great for families with children. The extra rinse features allows for added rinse time during wash. The 9kg capacity is great allowing more wash at a time. I would recommend this product 100%.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Devonjet
5 (9,999)

2022-11-01

Devon

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] Bought this when mine broke down after reading the reviews...I agree that it's quiet on the spin cycle and washes well ( 3 washes done so far: jeans; towels; t-shirts and underwear) good variety of programmes with Quick 15mins wash, Cottons, Mixed Load & Wool, to name a few that I will use. I haven't tried the Ecobubble function yet, but it sounds useful for tough stains. The tune when the wash ends is annoying, but can be switched off!! If you are bothered about the aesthetics, it should be noted that the door is huge and black and doesn't fade into the background!! But obviously doesn't detract from the operation of the machine. I am very pleased with my purchase and would recommend. It also qualifies for a free Samsung 5 year warranty so that's good too.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-11-02

Samsung Support

Thank you for your detailed review for your washing machine! It does everything you need and more, with plenty of smart programmes. Perfect for big family washes! It's so smooth and quiet too. ^EM at Samsung Support

Nanab3
4 (9,999)

2022-11-16

Leicester

color : Inox | capacity : 9 kg
4 (9,999)
[This review was collected as part of a promotion.] Very pleased with my new washing machine. It is so quiet. The first couple of times I used it I found myself checking it was still working! Especially like how it weighs the load and shortens the cycle time. Only downside is I can't seem to work out how to use liquid detergent in the compartment as that extra section part for liquid use is very small and awkward to fill, unless I'm not fitting the part on correctly so really wish I'd opted for the machine with auto dose. Overall though everything is working great so far
I recommended this product.
Helpful?
Originally posted on Samsung UK
matthebe77
1 (9,999)

2023-08-22

London

color : Inox | capacity : 9 kg
1 (9,999)
Terrible machine and awful support from Samsung. Not sure if my machine has an issue but the cycle never ends, leaving my wife and I stressed and the spin does not activate, well some times it does and sometimes it doesn't there is simply no logic. It also ripped our clothes which Samsung put down to an issue with the drum but they never paid for the replacement of the clothes. Ive been trying to get Samsung to send a replacement machine and they simply will not sending out useless support people who never fix my issue.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-08-25

Samsung Support

We are very sorry to see that you have been experiencing a series of issues with your Series 5 Washing Machine not completing its cycles intermittently, not spinning, and that your clothes were also damaged on one occasion. We also appreciate that you have already contacted our colleagues to receive assistance with this case, and we strongly recommend keeping in touch with them so that they can continue looking for the best solution. We are confident that our teams will be able to reach the best outcome for you and for your appliance so you will be able to enjoy it again as soon as possible. For future reference, our full contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support In the meantime, we apologise for any inconvenience caused, and we hope this won’t discourage you from exploring our range in the future. ^CL at Samsung Support

TsVin
4 (9,999)

2021-04-08

color : Inox | capacity : 9 kg
4 (9,999)
We had to buy a washing machine in an emergency because our old one broke. This one is truly very nice - VERY quiet, the clothes come out perfectly clean and fresh. But there is one problem - small items get stuck in the gasket at the bottom of the door - especially ankle socks. They need a good squeeze and rinse. I also had a corner of a sweater lodging in the gasket and pushing on the door which caused a bad seal on the door and leak. I doubt I would have bought the machine if I knew this fault in the design.
Helpful?
Originally posted on Samsung UK
Robbo29
4 (9,999)

2024-07-02

color : Inox | capacity : 9 kg
4 (9,999)
First delivery of this washing machine arrived with dent in metalwork at the back. They could put some protective packing around this area. Machine is a lot quieter than my previous Samsung. Seems good so far, hopefully will last as long as the old one (which development a PCB fault after nearly 10 years) Not sure I will use the WiFi function, as it looks like you need to have the Samsung app and account to do so. This machine has touch sensitive buttons, hopefully these will be durable and last a long time.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-07-04

Samsung UK Reviews Team

Thank you for taking the time to share with us this review about your experience with the Samsung Series 5 AI Energy Smart Washing Machine. Although your first delivery was not as good as we would have wished for it to be, we are glad that you are happy with the appliance overall, and we are confident you will make the most of its impressive washing features, advanced technology and user-friendly controls for many years to come. We would also love for you to be able to take advantage of its smart features, to have full control over your appliance, its energy consumption and notifications, and please follow this link, from our colleagues abroad, where you can find all the relevant information about it: https://spr.ly/64229r8Rr This fantastic product is packed with everything you need to enjoy a premium experience whenever you do your laundry. ^CL at Samsung Support

Llbaby
3 (9,999)

2023-10-10

color : Inox | capacity : 9 kg
3 (9,999)
Annoyingly the child lock doesn’t work for the on/off button so if small fingers press or you lean against it (as it also sticks out from the unit a lot more than our last machine of a different brand), the machine will turn off. When you turn back on, it doesn’t remember the cycle or where it got to so you have to do the load again. It’s frustrating when a long way into the cycle or if drum full of water. This apparently is how it’s meant to be so I feel skeptical of other machines and appliances they have operating in the same way. Feel this is a common-sense miss in the design stage. It also doesn’t remember favourite programs like my last machine so each time I have to set it, which isn’t too much of a hardship but feels like a step back from my ‘old’ machine.
Helpful?
Originally posted on Samsung UK
Ieda53
4 (9,999)

2021-09-28

London

color : Inox | capacity : 9 kg
4 (9,999)
Previously always had Hoover machine and had been haplyt with that machine however took advice from sales staff and decided to purchase Samsung washing machine. Not as happy with my purchase. The 1400 spin I do not think is as efficient, the machine do not fit the space as snuggly, after door is opened the machine do not remain at the off position but programmes itself for another wash which athough it turns off after a while is an irritant. I am less satisfied than with the hoover and I paid more which is not good.
Helpful?
Originally posted on Samsung UK
Ziggi
5 (9,999)

2021-03-24

color : Inox | capacity : 9 kg
5 (9,999)
I bought the Samsung Ecobubble to replace my old leaky Hotpoint. Wow, i wont be buying any other make washing machine again. It is extremely easy to use, clothes come out smelling fresh and clean. It is quiet and very stylish with the added feature of musical alerts at the end of the cycle. Quick wash of 15 minutes for a small load proved fantastic for a small family cutting down on our bills. If you buy one dont forget to ring Samsung to activate your Warranty. Thank you Samsung for another brilliant product!!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Sammm
1 (9,999)

2025-03-21

Leeds

color : Inox | capacity : 9 kg
1 (9,999)
I would avoid buying. On a quick was items come out still dirty. I then use a longer was cotten one I believe. It says 1 hour 40 mins to wash. It then starts to was and 20mins or so into washing ut changes the setting itself and changes to a much hotter wash and the time change to 3 hours 40 min. I don't like to leave the washer as it will start washing whatever wash it decides to choose for you. I'm really unhappy with the washer. It has also changed to a much hotter setting and then clothes get ruined. Shrinking wool items for example when I didn't choose that setting. Also every setting is so long and 1 setting makes my clothes smell of nothing. Also some times when I wash towels the door starts to bang really loud and move about almost seems asif it will come open.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-03-21

CX

We are sorry to read that the Samsung Series 5 AI Energy Smart Washing Machine has not met your expectations overall, Sam. More specifically, we appreciate that you noticed your laundry is not as clean as expected after a quick wash, and that you are not happy with the way the appliance performs in relation to the temperature, washing time, settings and programmes. Additionally, it is our understanding that you noticed an unfamiliar noise when washing towels. We recommend getting in touch with our Home Appliances specialists, who will be able to assist you with resolving any issue you are experiencing with it, while also sharing the best tips and steps about how to get the most out of its advanced cleaning technology and features. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

RichardandKay
5 (9,999)

2023-09-23

New Milton Hampshire

color : Inox | capacity : 9 kg
5 (9,999)
The Series 5 Ecobubble is a really easy to use washing machine we have had one for over 10 years and just replaced it with the same model. The new model is even more energy efficient with extra features of a drum clean and a hygiene steam clean, which will help us look after the product without any additional chemicals. We are really happy with the new Ecobubble and look forward to another 10 years and with the product coming with a 5 years parts and labour warrenty we have peace of mine as well. Thankyou Samsung
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-09-24

CX

Thank you for your wonderful review, Richard and Kay. We are delighted that you have loved your previous ecobubble washing machine so much, that you decided to replace it with a similar but updated model! With the same ecobubble and Bubble Soak features, as well as additional cleaning power capabilities with Steam Clean and Drum Clean we know you are going to love this newer model even more! Plus, with the extra 3 years of warranty, making 5 years in total, you can rest easy and have peace of mind for the future! ^CR at Samsung Support

pam76
5 (9,999)

2022-12-08

Waterlooville, Hampshire

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] I ordered this online and it was delivered within 24 hours. I was kept fully informed of the delivery status and the service could not have been better. The product itself looks great, is very quiet, easy to use and I love the efficiency. The 15 minute quick wash and 3 minutes added for extra spin speed means a 38 minute shorter cycle than my previous machine - a terrific saving! All in all, I am delighted with the machine and would have no hesitation in recommending this product and Samsung's Customer Service.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-12-10

Samsung Support

We are pleased to see that you are happy and satisfied with the amazing delivery service as well as the superb quality of your new Series 5 ecobubble Washing Machine, Pam! This fantastic appliance isn't just extremely easy to use thanks to its user-friendly interface and fully personalisable programmes, but it is also extremely quiet and efficient thanks to the Digital Inverter technology. In addition to this, as you mentioned, the appliance is also beautifully crafted to add style and prestige to your home. You can enjoy freshly washed clothes in just 15 minutes, every day of the year, with this superb washing machine! ^CL at Samsung Support

Pagan13
5 (9,999)

2022-09-30

Lincs

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] This was a replacement under warranty as my last Samsung machine could no longer be repaired. I loved the old machine but this one is even better. Very quiet, had to go and check it was working! great features though have not checked out the steam function yet. It still plays the little tune to let me know it has finished too, great for reminding me to get the washing out when I am engrossed in something else. the colour goes really well with my kitchen so was really pleased to get the same in the replacement.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-10-01

Samsung Support

We are delighted to see that you are already loving your new and amazing Series 5 ecobubble Washing Machine, Pagan! This fantastic appliance doesn't just come with lots of brilliant features to give you excellent washing results in the smartest way, but it is also very quiet and efficient thanks to the ecobubble technology and its Digital Inverter Compressor. Not only that, but its sleek and smooth design will make it fit in great style in your home and in perfect harmony with the rest of your furniture. Enjoy the incredible power of a washing machine that is built to last and impress! ^CL at Samsung Support

Simkevics
5 (9,999)

2025-08-06

Ramsgate, Kent, UK

color : Inox | capacity : 9 kg
5 (9,999)
We’re really happy with this washing machine. The 9kg capacity is ideal for our family, and the AI-powered energy-saving features are impressive – we’ve already noticed lower electricity usage. It’s packed with smart technology, including the SmartThings app, which lets us control everything from our phone. The ecobubble function washes perfectly even at low temperatures, and the hygiene steam option gives peace of mind for allergy sufferers. Stylish design and very quiet during operation. Highly recommended!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-08-14

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CH at Samsung Support

Saithe
4 (9,999)

2022-11-26

Scotland

color : Inox | capacity : 9 kg
4 (9,999)
[This review was collected as part of a promotion.] Seems good so far. Easy to setup, and it comes with a 5 year warranty (10 on the motor, which is really the only part usually too expensive to make an old machine worth repairing if it goes). The machine does make some very unusual sounds, both on button presses and when a cycle completes. Mine is in a laundry room, so I won’t notice it/it doesn’t bother me, but it might be an issue if it’s in someone’s kitchen. Importantly, lots of programmes, quiet in operation, and a fine setting on the spin cycles.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-11-29

Samsung Support

It's good to see that you are already pleased with the efficiency of your new Series 5 ecobubble Washing Machine. We like to design our machines to make things easier, and that starts right from the installation, so we're pleased to see that you're fan of this approach. The extended warranty, particularly with the Digital Inverter, has been a very welcome addition with our customers, and it does provide that extra peace of mind that they have a machine that will last. We're glad that you're a fan of the number of available cycles, and how quiet it runs, but we're happy to take on board your comments regarding the sound effects when programming it. ^DB at Samsung Support

Milbu62
5 (9,999)

2021-11-25

Solihull

color : Inox | capacity : 9 kg
5 (9,999)
Just installed this as a replacement for a LG which has lasted longer than any other machine (5 in the last 21 years) so time will tell if this performs as well. It is very well constructed and quiet due to the Inverter Motor. Not had chance to test all functions yet but the washes so far (Hygienic Steam and Bubble function mainly) give excellent results. Also registered for 5 years extended warranty which gives peace of mind. It is going to have a hard life ahead but I am sure it will be up to the task !
I recommended this product.
Helpful?
Originally posted on Samsung UK
Rose82
5 (9,999)

2022-11-11

Mayo, Ireland

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] We had a Bosh washing machine for the last 8 years and was causing us a lot of grief for the last 4. I was very hesitant to spend more on a washing machine this time around. As nothing nowadays seems to last. Samsung was so recommended, I even checked the second hand washing machine.. Out of 187, only 5 were Samsung. I took that as I sign and I don't regret it. The noise level when spinning is the lowest I've ever come across, it's washing clothes so well, even on a quicker wash. And I love the option to change the temperature, the spin and the level of dirt. I've had it a week now and am catching up on a couple of weeks washing in no time. I love it! I was told the 5 years warranty doesn't include wear and tear (like the rubber around the door), but it's giving me peace of mind..
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-11-12

Samsung Support

Thank you for taking the time to share with us this wonderful review about your experience with the amazing Serie 5 ecobubble Washing Machine, Rose! Going for this superb appliance was certainly an excellent choice as you can make the most of our latest and greatest technology and features. The Digital Inverter Technology keeps the noise down while ramping up performance and making you save money in the long term. Not only that, but you can also change the settings of each cycle to personalise each wash to suit your needs and for the greatest results. Finally, you can make the most of the washing machine knowing that we have you covered for five full years. Enjoy this masterpiece of technology that will make washing clothes smarter and easier than ever! ^CL at Samsung Support

JB09
2 (9,999)

2025-01-27

color : Inox | capacity : 9 kg
2 (9,999)
At first, I was very pleased with this washing machine. It performed well, was easy to use, and handled loads efficiently. However, after just one month of use, it developed a fault where it stopped spinning. This was frustrating, but after some troubleshooting, the issue was resolved through analysis and recalibration. Unfortunately, not long after fixing that problem, water began leaking from underneath the machine. This has become a significant concern, as it not only affects the washing process but also risks damaging my flooring. Given these recurring issues so early in its lifespan, I’m quite disappointed. I expected better reliability and durability. I will now have to explore repair options again, but I wouldn’t recommend this machine unless these faults are addressed.
Helpful?
Originally posted on Samsung UK
Erika66
1 (9,999)

2023-05-28

Dartford

color : Inox | capacity : 9 kg
1 (9,999)
This is the worst machine I have ever had. It bangs and knocks so badly when going onto a spin cycle no matter what I have in it… unless empty. We have checked that it is level and followed all the instructions by the agents in the call centre… made a few different calls and had to go through the same rigmarole each time, clearly no records are kept. Engineer has attended and said this is normal for a large drum machine and to only use half full… still the same like this and what’s the point of buying a large drum machine if you can not utilise it. Had a previous model of this when I lived in Spain with no problems and been told the European market is different. Feel stuck now with this machine for the next 10 years as also bought the tumble dryer to match it which I’m happy with.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-05-30

Samsung Support

We're sorry to see that you feel disappointed by your ecobubble washing machine, Erika. We want you to love everything about it and don't expect this experience. All the advice you were given by our engineers will be correct, but we appreciate your feedback. Please stay in touch with them or our Customer Support Teams for further help and advice going forward. The following link has all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

Justathriftyworkingwoman
5 (9,999)

2022-10-13

Cornwall

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] A speedily bought replacement for a broken machine. Very easy to understand and use. Located under husbands office in quiet rural home it doesn’t disturb him at all. Much quieter than the dishwasher. Very energy efficient. Eco bubble feature has worked well on stains with only non-bio detergent and no additional stain removal product. Steam feature great for sensitive, vulnerable skin and kitchen cloths, washcloths and towels. Delay end timer excellent and easier to use than a delay start feature.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-10-14

Samsung Support

It's good to see that your new Series 5 ecobubble washing machine is being efficient as the members of your household, judging by your user name, and is doing its best to keep everyone in your home just as efficient as it is while it works away. There are enough different cycle options available to tackle any kind of wash pile, that will clean even the stubbornest of items and get them back to looking and feeling brand new. The delay end feature allows you to time it perfectly so your clothing is ready for the next stage of your laundry day exactly when you need it to be. ^DB at Samsung Support

Dave81
5 (9,999)

2021-07-24

Dublin

color : Inox | capacity : 9 kg
5 (9,999)
Originally somewhat skeptical when the sales mam told me this machine is quiet. I use this machine in an open kitchen. No utility room. The Samsung Series 5 is nothing short of incredible. If I could give it more stars than 5 I would. I cant recommend it enough. I will be adding the Samsung dryer to my wishlist because of the washers quality. Dont hesitate if you're thinking of getting one. It also looks fantastic in the kitchen. A cool grey colour rather than the usual bland white other brands have.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Suski
5 (9,999)

2025-01-19

color : Inox | capacity : 9 kg
5 (9,999)
This is an eerily quiet machine! I replaced my old Samsung washer (much loved) with this one and I'm impressed, the only noise it makes when it's washing is the sound of the clothes and water on the door. It has a much shorter cotton wash then my last model and the clothes are coming out nice and clean. Happy there's still a tune when the wash ends and it now also lets me know the wash has finished on my phone. It's a large capacity, it looks nice and hopefully we'll save some money with the A rating.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-01-22

CX

We're overjoyed to read about the amazing experience you are having with your Series 5 Washing Machine! The Digital Inverter empowers this appliance to run at whisper quiet levels, until the jingle to signify perfectly clean clothes plays. The SmartThings app takes the convenience that this machine provides to a whole new level, keeping you up to date with the progress of the current cycle, and even allowing you to adjust and set it remotely. We've continued to improve upon our cycles, making them as efficient as possible in every way - they will only take as much time as needed and use as little energy as possible. With the 9KG capacity, the need for multiple loads is also reduced, streamlining laundry days. This model is looking after your pockets in more ways than one! Thank you for sticking with us for your new washing machine, we're sure that it will continue to wow you for years to come! ^SK at Samsung Support

Jac590245
5 (9,999)

2024-02-11

Essex

color : Inox | capacity : 9 kg
5 (9,999)
Not used for long but so far... great. Good choice of programs, nice to be able to pause and door opens immediately, the same at the end of the program and turns itself straight off. Most programs can adjust spin speed/temperature. Seems to clean well. Very quiet even whilst spinning. Only noisy bit is the song it plays at the end of a program - but this is fun and kids love it (and you can turn this feature off) My only very minor negative is the waste pipe is very short compared to previous machine.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-02-13

CX

Thanks for the awesome review, Jac! It is wonderful to read how impressed you are with the plethora of customisable cycles and powerful cleaning performance of your new ecobubble™ Washing Machine! We appreciate your feedback and will take on board your comments regarding the waste pipe. This will be passed on and may be used for future development and improvements. ^CR at Samsung Support

Dhobun111
5 (9,999)

2022-10-26

Hertfordshire

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] Love this washing machine. It’s dead easy to use. Just requires pressing a single button and it’s ready to go, at the chosen wash. Also tells you when your drum needs cleaning. It alerts you when the recommended 40 washes are done by the display of an icon telling you it needs a clean. Absolutely love the way it tells you when the chosen wash is completed by playing a pleasing tune. So glad to have purchased this machine. The clothes come out almost half dry. That’s how effective the spinning is.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-10-27

Samsung Support

The display of the washing machine is so intuitive and easy to use, and has a sleek dial and finish to it, with plenty of programmes to suit your needs. It even remembers what programmes you use the most and weighs your clothes to determine how much detergent should be released throughout the cycle and how long it should be! The perfect washing machine. ^EM at Samsung Support

Rux23
5 (9,999)

2023-08-12

Brighton

color : Inox | capacity : 9 kg
5 (9,999)
I really love this washing machine. Had a Beko washer dryer before that we had to repair twice in 4 years (out of warranty) and decided to ditch it and get a proper middle class washing machine that will last. Really glad we got this one. The Bubble wash and Hygiene Steam functions are very helpful as we got cats that sometimes will pee around and I can make sure everything is hygienic. I was also surprised with how quiet it is. Now we can was at any hour of the day and don't annoy the neighbours.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-08-13

Samsung Support

Thanks for the five-star review, Rux! It's lovely to see that the Bubble Wash and Steam Clean features of your new washing machine have made such an impression! With such thorough cleaning, you can be sure to have the freshes laundry possible for many years to come! Plus, with such quiet operation, this incredible machine will not disturb you while busy at home! ^CR at Samsung Support

Deev8
5 (9,999)

2022-02-20

color : Inox | capacity : 9 kg
5 (9,999)
I bought this machine yesterday and couldn't wait to use it. Digital display is absolutely fabulous and lets you see what is going on at each stage of the wash. Super easy to work. I love the fact that it is so quiet too. I washed my bedding and it came out lovely and clean. You can alter temperature and speed of the spin along with also being able to delay the wash. Thrilled to bits with it and the tunes it plays are so calming too at the end of the cycle. Definitely worth its money so far.
I recommended this product.
Helpful?
Originally posted on Samsung UK
HzPes
4 (9,999)

2024-12-04

Kent

color : Inox | capacity : 9 kg
4 (9,999)
[This review was collected as part of a promotion.] Only used a few times so still getting used to my new machine. Pleased to find an all white machine which looks really smart. Seems very well made. Replaced another Samsung eco bubble that served us well for 13 years. I miss a couple of features, like favourites cycle and being able to choose just rinse or just spin - which I used a lot. Plus will take some time to get used to longer cycles. It’s quieter and washes well and clothes feel a bit drier. Probably because not full of years of limescale!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-12-07

CX

We are pleased to read that you have been impressed by your wonderful Samsung Series 5 AI Energy Smart Washing Machine so far! More specifically, it is great that you are happy with its sleek and modern design in White, and that you are also impressed with its quiet operation and excellent washing results. We also appreciate that you wished for it to come with similar features compared to your previous Samsung appliance, and we would like to reassure you that the Series 5 boasts an impressive range of innovative features and functions, including AI Wash, Quick Wash and Rinse + Spin. You can find more information about them directly on the User Manual: https://spr.ly/6428QKvnK Please also follow this link, where you can find a useful guide about how to clean your washing machine, while also using its advanced self-cleaning functions, to always enjoy the best washing results for longer than ever: https://spr.ly/6429QKvnz If you have any questions about how to make the most of it, please also don't hesitate to speak to our Home Appliances specialists. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6420QKvnM ^CL at Samsung Support

Anonymous
5 (9,999)

2021-06-11

Manchester, UK

color : Inox | capacity : 9 kg
5 (9,999)
I bought this washer to replace my Hotpoint that had already been replaced under warranty & was already broken after just 14 months! I absolutely love this machine already. It is so quiet compared to old machine. I was initially a bit concerned as it didn't have a daily wash ie 60 min wash as I use this a lot. However, after having a fiddle with the programmes you can get a 60 min wash easily. Wash quality is excellent, noise is very quiet compared to my Hotpoint, and it has a decent 5yr warranty.
I recommended this product.
Helpful?
Originally posted on Samsung UK
HimzV
5 (9,999)

2024-07-05

London

color : Inox | capacity : 9 kg
5 (9,999)
Simply put, this washing machine is great at the price point it is at! The drum and cycles themselves are reasonably quiet and there are plenty of features from a quick 15 minute wash to longer cycles, which are all controllable through the app. The drum itself has an automatic weight detection facility and adjusts the water and time to wash, which is super helpful! Please do note however, the machine is on the heavy side, but this does help in the machine not moving around and feels super solid.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-07-08

Samsung UK Reviews Team

Your Series 5 AI smart washing machine is absolutely packed with intelligent features, and helps take the guess work out of your laundry days making it as kind to your energy bills as it is to your clothing. It has every type of cycle that you would need for any type of wash load, and will even make suggestions as to which would be the most optimal one to run. The large 9kg drum means that you can pack more into it, which clears your laundry basket quicker, and the sturdy design offers reassurance as to its capability to stand the test of time. ^DB at Samsung Support

Mac9
4 (9,999)

2026-03-03

color : Inox | capacity : 9 kg
4 (9,999)
[This review was collected as part of a promotion.] Machine works really well. Included documentation is not comprehensive enough e.g. it does not say what the symbols on screen represent or what cycle setting buttons do. Serial number is needed for registering guarantee but it is on rear of machine. Not good if technician has installed machine and left. Especially if you have broken your hip. But wait it's a smart device. I'll ask Samsung help. No matches to my query. The number is in the app. Download app. Register. Add machine. Tap on washer. Then tap three doors on top right of screen. Then tap on information and it's there. Clear as mud? And finally this review form asks did I receive an incentive. I did not but the drop down menu only had one choice "yes". Overall actual machine is great but the app and documentation needed serious work.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2026-03-05

CX

We're so pleased to hear that you're enjoying the performance of your Samsung Series 5 AI Energy Washing Machine, Mac. We're sorry to hear that the included documentation isn't comprehensive, and we'd love to help you in recognising the symbols. You can find a full user guide on the following link, and symbols and cycle settings can be found from page 36 onwards: https://downloadcenter.samsung.com/content/UM/202505/20250508132208092/OID71784_IB_WW5000C-MD_EN_250328.pdf A user manual can also be found in your SmartThings app by selecting your machine, tapping Service and then User manual. The serial number can be located on a label by the door area, and it should be on your sales invoice as well. As you've stated, it will also be in your SmartThings app, and this can be found by selecting your machine, tapping the 3 dots in the top right-hand corner, and selecting Information. Here, you will find the model number, the serial number, and the software version. We really appreciate your feedback in regard to how accessible this information is, and we can use this to make improvements going forward. Thank you for sharing your review with us. ^EW at Samsung Support

Oculus
4 (9,999)

2024-10-16

color : Inox | capacity : 9 kg
4 (9,999)
Generally a good washer that does everything you would want most likely. The "Eco 40-60" cycle is a bit weird and non-intuitive: it is intended for washing anything that you would usually wash at 40 or 60 but actually washes it at 28 degrees. Not really a problem and good for the environment which is a bonus, but I would prefer to know what temperature I am washing at when I choose my cycle. (This is an EU directive I believe so not completely Samsung's fault) Hardly a big issue really.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-10-21

CX

Thank you so much for taking the time to share your feedback with us! Although we are sorry to read that you are not 100% satisfied with the Eco 40-60 cycle, we are pleased to see that you are enjoying the functionality of your new washing machine! With reliable performance and a plethora of cycles to choose from, it will serve you well for years to come! ^CR at Samsung Support

Chirkn
5 (9,999)

2024-07-16

Lancashire

color : Inox | capacity : 9 kg
5 (9,999)
Replaced an old german model washer with this A-Rated new 5 Series Samsung. One week in and several washes completed and I'm really happy with the performance, efficiency and features. Wifi control and alerts to let me know when the washing is done.Our smart meter no longer breaks a sweat when this new washer is running in Eco mode and there are plenty of other wash settings for different loads and fabrics. The 9Kg drum is plenty big enough for us, (4 adults). All told, its a great machine.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-07-18

Samsung UK Reviews Team

Thank you for taking the time to share with us this stellar review about your new and impressive Samsung Series 5 AI Energy Smart Washing Machine, Chirk! We are pleased to read that, although you have used this brilliant appliance for just a week, you are already very happy with its superb performance, efficiency and features. It is also great that you are making the most of its Wi-Fi functions and SmartThings support, which give you full control over the appliance and its operation in the smartest way possible. Furthermore, we are glad to see that you are enjoying using the incredibly efficient Eco cycle, which keeps bills down while also being kinder to the environment; as well as its other great programmes and massive 9 kg capacity. The Series 5 has already become a much-loved appliance in your home, and we are confident your family will love using it for many years to come! ^CL at Samsung Support

Lolosf
5 (9,999)

2021-03-23

magalas

color : Inox | capacity : 9 kg
5 (9,999)
Pour le moment très satisfait,machine très silencieuse, multitude de programmes personnalisables, de vielles taches de stylo a bille et de feutre sont même parties au premier lave avec cette machine surement l'effet "EcoBublle" pourtant l’ancienne machine était un grande marque 'bon elle avait + de 20 ans de service 2 a 3 fois par semaine), simple d'emploi, le temps nous diras si celle-ci sera aussi fiable que mon ancienne. Pour le moment elle-ci correspond parfaitement à mes attentes.
Helpful?
Originally posted on Samsung France
JacquiB25
5 (9,999)

2023-10-10

Thornton Cleveleys

color : Inox | capacity : 9 kg
5 (9,999)
I'd had my previous LG washer for 11years. I was going to get another one to replace it but when I went to look at the model I wanted I was not impressed with the quality of the machine . I had used my mum's Samsung machine a couple of times and was very impressed with all the features it had . Also with how quiet it was even at full spin . So far my new washer is handling everything I put in it with ease and seeing as my husband works on a farm it tackles his work gear brilliantly.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-10-11

CX

Thank you for your incredible review, Jacqui! It is a pleasure to read how much you love your new washing machine. With such a wide range of useful features, quiet operation and powerful performance, it's easy to see why you're so impressed! ^CR at Samsung Support

Izzy22
5 (9,999)

2022-11-28

Preston

color : Inox | capacity : 9 kg
5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this machine. It looks really smart, is well-made and easy to operate. It has a lot of programs that are useful: hygiene, bedding, and drum cleaning, to mention a few. You can personalise all of them using welI-designed and easy to understand overrides. It is a perfect match of quality, reasonable price and excellent energy and quietness ratings (well deserved As in the last 2 categories). I have an open-plan kitchen and it was really important for me to get a machine that is quiet. You need to be careful with measurements because though the size is standard, the machine is so massive that the front panel may stick out a bit like in the photo, so it is good to make sure that you have enough space in terms of depth. Overall a great appliance like most Samsung stuff I have bought so far.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-11-29

Samsung Support

Thank you for your five-star feedback, Izzy! It is an absolute pleasure to know how much you are loving your new washing machine. Especially thanks to its user-friendly controls, cycle options, energy efficiency and of course its lack of noise while in operation! Enjoy! ^CR at Samsung Support

Anonymous
1 (9,999)

2022-09-26

color : Inox | capacity : 8 kg
1 (9,999)
Bought this one and got replacement with new due to manufacturing error and the new one also damaged the drum loose like the previous one I don’t recommend at all
Helpful?
Originally posted on Front Loading Washer, 8kg, 1400 RPM, 14 Programs, A+++(WW80TA046AX1FH)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
JulieC
4 (9,999)

2024-02-21

Taunton

color : Inox | capacity : 9 kg
4 (9,999)
Chose this machine for eco and 5 year warranty. It was not easy to find the link online to register for the special warranty. The serial number was a QR code on the front of the machine and not a label inside the door. As already fitted the machine, couldn't pull it out to see if there was a label on the back. So hope the QR code is correct. Would have preferred a white port hole door, but this option wasn't available. Only used the machine a couple of times, but happy so far.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-02-22

CX

Your new Series 5 ecoubble washing machine will be as kind to your energy bills and the environment as it is to your clothing, Julie, and we're pleased to see that you're already loving it. We're confident that this fondness will increase the more that you explore everything that it can do. We do want to make sure that you get the extra reassurance the five-year warranty can offer, so if you'd like to make sure that this has all been set up correctly then you can speak to our Customer Support team who would be happy to advise, or provide any assistance if needed. If you follow this link you can find details for the different ways to contact them, plus their opening times: https://bit.ly/HelpandContact ^DB at Samsung Support

Terrywoodenpic
5 (9,999)

2024-12-12

Saddleworth

color : Inox | capacity : 9 kg
5 (9,999)
I bought this to replace my long serving previous Samsung washing machine. It is more advanced in every way. And at the same time more effective and cost saving to use. It is also nearly silent on most of its operation and virtually unnoticeable in daily life. At no time does it go into the red on my smart meter. I am also amazed at how little water it uses even on a full load. I have not taken advantage of using it from my phone. But that is a little more excitement for later.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Angie47
1 (9,999)

2023-04-02

color : Inox | capacity : 9 kg
1 (9,999)
Wish i never bought this washing machine,,, when select 60 degrees on a mixed load cycycle doesnt seem to reach that temperature before you know it, it starts to rinse at 49 minutes left , which to me seems along time for a rinse cycle.. Also it takes my comfort everytime i fill it, i read it has a sensor and it reaches this sensor it will automatically take it, ive even tryed to put a small amount in but still takes the comfort away, Sorry i wouldnt buy Samsung again!!!!!
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-04-05

Samsung Support

We are very sorry to read that you are experiencing an issue with your ecobubble washing machine, Angie. We would like to chat with you one-on-one so we can discuss the cycle temperature and fabric softener issue in more detail. Once we have more information and get a better understanding of what is happening during the cycles, we will ensure you are provided with a solution. Please contact our Home Appliance Specialists directly who will be happy to help. You can find all our contact details and opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

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Apr 12. 2021

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