MEET THE TRUE HI-FI GALAXY BUDS
Iconic metal design.
Built for all-day
comfort
The real metal blade defines both design and control. Finely sculpted from aluminum and perfected to create an impeccable hairline, Galaxy Buds4 Pro shines elegantly, turning heads. Finished in timeless colors, it presents a classic look that feels sophisticated yet versatile. Shaped for lasting comfort and stability, the surface that touches your ears feel naturally comfortable to provide a secure fit. From docking and charging to control, every interaction flows seamlessly through an ergonomic design.
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Colors White View MoreClose Color information layer
Colors
WhiteSamsung.com only
White
Black
Pink Gold
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Pinch Control View MoreClose Pinch Control information layer
Pinch Control
Now with the upgraded Pinch Control, you can manage your media or control the volume with just your index finger — no need to reach for your phone.
- Single pinch
- Double pinch
- Swipe up or down
- Pinch and hold
- Single pinch
- Double pinch
- Swipe up or down
- Pinch and hold
Unveil the artistry of
full-spectrum Hi-Fi sound
ADVANCED 2-WAY SPEAKER
Hi-Fi sound.
Hear the full range
Meet the true Hi-Fi Galaxy Buds. The advanced 2-way Speaker paired with dedicated Dual Amp is meticulously tuned to achieve high-fidelity sound across the full spectrum. Bring the studio-scale listening system to your ears, wherever you are.
ADVANCED WIRELESS AUDIO
Hear every layer come alive
Hear every layer come alive with extended bit depth and high sampling rates. Samsung Seamless Codec (SSC) supports 24-bit / 96 kHz audio to preserve the original sound with vast amount of information, while optimized data transmission control enables a stable listening experience with reduced audible artifacts or dropouts. Turn on the Ultra High Quality Audio (UHQ) option on your Galaxy smartphone and rediscover your favorite songs in full detail.,,
24-bit / 96 kHz Samsung Seamless Codec - UHQ
ADAPTIVE EQUALIZER
Tailor Hi-Fi sound your way
Take a step closer to the ultimate in audio. Customize bass, treble and tone with the 9-Band Equalizer to match your preference, creating a sound signature tailored just for you. Galaxy Buds4 Pro also optimizes sound adaptively to your ear shape and wearing style, ensuring a consistent listening experience as your ears perceive it — even when you adjust the volume.
SUPER CLEAR CALL
Super Clear Call, even in noise
Even your calls are clear like Hi-Fi audio. Your voice is clearly captured by 6 microphones positioned around your head, intelligently isolating it from the background sound with advanced Deep Neural Network (DNN). The exceptionally clean voice signal is transmitted with pure effortlessness through Super Wideband (SWB) up to 16 kHz between your Galaxy Buds4 Pro and Galaxy smartphone. Hear and be heard, loud and clear — even in noisy moments.,,
Two Galaxy smartphones are on each side with a pair of white, Galaxy Buds4 Pro in the middle. Between the earbuds is a phone call icon. The smartphone on the left shows the call screen with the name 'Ava' and the smartphone on the right shows the call screen with the name 'Sam'. In the background are multiple waves showcasing the Super Clear Call feature available on Galaxy Buds4 Pro.
360 AUDIO
Surround yourself in sound
Expand your soundstage from stereo into a grand orchestral hall or a large arena, placing you at the center of a live performance with a single touch. Feel every instrument and vocals in three dimensions, surrounding you with natural depth and spacious clarity. You don't just hear the music — you're enveloped by the atmosphere all around you.
A man sitting on a couch as a collection of instruments appear in a circle around him. The instruments include a mic with a mic stand, a drum set, trumpet, cello, violin, electric guitar and grand piano. The instruments are shown in outline, highlighting the 360 Audio system available on Galaxy Buds4 Pro.
Deeper immersion that adapts with you
ENHANCED ANC
Let Hi-Fi sound stay vivid
With its top-notch high-fidelity sound system, Galaxy Buds4 Pro achieves precise noise control. Distractions fade in real-time as the Active Noise Canceling (ANC) algorithm instantly processes and adapts to your ear shape and fit. Listen to vivid, layered and deeply engaging Hi-Fi sound wherever you are.
ADAPTIVE NOISE CONTROL
Stay immersed, stay connected
Manage your listening experience your way. Galaxy Buds4 Pro adjusts the levels of ANC and ambient sounds in real-time, adapting to your environment — whether you're sensitive to noise or prefer more blending. Stay more immersed in the music while remaining connected to the world around you.
INTERPRETER
Personal AI Translator in your ear
Break language barriers with a personal AI translator in your ear. Fully engage in the moment with Galaxy AI-powered Interpreter — hear it through Galaxy Buds4 Pro and read it on your Galaxy smartphone. Galaxy AI steps in to ensure clear communication across different languages.,,
VOICE-READY AI AGENT
Just talk to wake your AI agents
Ask for assistance with just your voice — no phone-pulling required. Simply speak to AI agents such as Bixby to get answers to questions or manage tasks instantly without slowing you down.,,
A rearview shot of a woman using a single, white Galaxy Buds4 Pro. Nearby, a text bubble asking AI, 'What is a moon jar?' Below the text bubble is a separate bubble with the response 'A moon jar is a large, round Korean white porcelain jar from the Joseon dynasty, whose softly swollen, almost spherical body and milky-white glaze evoke the appearance of a full moon.' Below is a list of the key points of a moon jar.
AUTO SWITCH
Switch instantly between Galaxy devices
Auto Switch shifts your audio to the most pressing task at hand. Take a call on your Galaxy smartphone while focusing on your creative project on your Galaxy Tab or Galaxy Book. Jump right back to where you left off, the instant you hang up. The experience is seamless across your Galaxy devices.,
Key takeaways at a glance
Advanced
2-way Speaker
Ultra High Quality
Audio with
24-bit / 96 kHz
Super Clear Call
Iconic in metal
One UI 8.5
Advanced
2-way Speaker
Ultra High Quality
Audio with
24-bit / 96 kHz
Super Clear Call
Iconic in metal
One UI 8.5
GALAXY ECOSYSTEM
Pair up with our all-new AI phone
Add Galaxy S26 Ultra and Galaxy Watch8 to your everyday life to spark excitement — from listening to Hi-Fi audio with an improved codec and stable Bluetooth 6.1 connection, to paying more attention to your sleep quality and cardio health.
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Galaxy S26 Ultra
Learn more
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Galaxy Watch8
Learn more
See what Samsung customers are saying about the new Galaxy Buds 4 Pro:
Galaxy Buds4 Pro Frequently Asked Questions
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Galaxy Buds4 Pro delivers Hi-Fi audio with premium upgrades.
- Sound: The 2-way Speaker and Dual Amp reproduces sound that's true to the original recording. Samsung Seamless Codec (SSC) supports 24-bit / 96 kHz audio for improved fidelity and stability. With Adjust to fit option, you can enjoy music anywhere through sound that adjusts to your ear shape and wearing style. Plus, the Super Clear Call lets you communicate clearly through the noise.
- Design: The metal blade adds sophistication to the design, which is also upgraded for comfortable fit with an ergonomic shape and silicone ear tips. The Charging Case has a translucent cover, and is compact for portability.
- One UI: The seamless connection with Galaxy devices running the latest One UI 8.5 makes more things effortless with Galaxy Buds4 Pro. You can easily manage features from the device settings and Quick Panel without downloading a separate app.
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The main differences between Galaxy Buds4 Pro and Galaxy Buds4 are as follows.
- Galaxy Buds4 Pro has an enhanced 2-way Speaker and a Dual Amplifier to reproduce Hi-Fi sound that's true to the original recording. And it comes with 3 sets of silicone ear tips in different sizes for sound delivery with less distortion. Features such as Voice Detect and Siren Detect are supported on Galaxy Buds4 Pro.
- Galaxy Buds4 produces balanced sound with a capable speaker and is optimized for everyday listening.
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Galaxy Buds4 Pro comes with earbuds, ear tips (3 sets: S/M/L), Charging Case and the Quick Start Guide. USB Type-C cable is not included.
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Yes, Galaxy Buds4 Pro includes 3 sets of ear tips in different sizes — small, medium and large.
- M-sized ear tips are attached to the earbuds by default.
- Change the size if you need to and find the fit that's comfortable to your ears.
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Yes, Galaxy Buds4 Pro Charging Case can be charged wirelessly. Wireless charging pad is not included in the box and is sold separately.
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No. The Charging Case for each Buds is shaped differently, making it incompatible between the two models.
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You can use Pinch Control on Galaxy Buds4 Pro using your index finger. First, wear the earbuds and try the following actions:
- Single pinch: Pinch once to play or pause the track, answer or end a call and stop using features such as Read notifications aloud, Voice Detect and Siren Detect.
- Double pinch: Pinch twice to play the next track.
- Triple pinch: Pinch three times to play the previous track.
- Pinch and hold: Pinch and hold to turn on the preset feature or decline a call.
- Swipe: Swipe up or down using your index finger to adjust the volume.
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Galaxy Buds4 Pro has two dedicated amplifiers for each speaker driver in the advanced 2-way Speaker for intricate control, minimizing interference. This separate operation makes meticulous tuning possible to produce high-quality sound.
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SSC - UHQ supports up to 24-bit / 96 kHz and is available on Galaxy smartphones and Galaxy Tab. More devices may be supported in the future.
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When you're on a phone call with Galaxy Buds4 Series in your ears, you can hear and be heard, loud and clear, even in noisy moments.
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If you're using Galaxy devices running on One UI 8.0 or later, you can control Galaxy Buds4 Series without downloading any additional apps. Pair your Buds with your Galaxy device instantly and enjoy your listening experience.
- On Galaxy devices running on One UI 8.0 or later, certain features can be controlled from the Quick Panel or you can manage Galaxy Buds4 Pro in more detail from your phone's device settings without downloading any additional apps.
- For Galaxy devices running on earlier versions of One UI, configurations can be found in the Galaxy Wearable app.
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Galaxy AI provides swift interpretation — hear it through Galaxy Buds4 Pro and read it on your Galaxy smartphone. Keep your earbuds on, even when you're talking with a person that speaks in another language.
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Compare Galaxy Buds
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Latest Products
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Key Specs,,,
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Speaker
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Speaker
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Speaker
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Amplifier
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Amplifier
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Amplifier
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Bluetooth Codec
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Bluetooth Codec
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Bluetooth Codec
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Bluetooth Ver.
-
Bluetooth Ver.
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Bluetooth Ver.
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MIC
-
MIC
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MIC
-
Super Clear Call
-
Super Clear Call
-
Super Clear Call
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360 Audio
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360 Audio
-
360 Audio
-
Active Noise Cancellation
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Active Noise Cancellation
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Active Noise Cancellation
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Adaptive Noise Control
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Adaptive Noise Control
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Adaptive Noise Control
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Adaptive EQ/Adaptive ANC
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Adaptive EQ/Adaptive ANC
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Adaptive EQ/Adaptive ANC
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Volume EQ
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Volume EQ
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Volume EQ
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Galaxy AI availability
-
Galaxy AI availability
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Galaxy AI availability
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LE Audio
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LE Audio
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LE Audio
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Auracast
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Auracast
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Auracast
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Swipe Control
-
Swipe Control
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Swipe Control
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Pinch Control
-
Pinch Control
-
Pinch Control
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Head Gesture
-
Head Gesture
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Head Gesture
-
Play time
-
Play time
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Play time
- Devices sold separately.
- Availability of colors may vary by country or carrier. Pink Gold color sold exclusively online at Samsung.com.
- Wireless charger and cable sold separately.
- Based on global ear data research conducted by Samsung Design Innovation Center.
- The new wider woofer on Galaxy Buds4 Pro has 19.8% larger diaphragm compared to Galaxy Buds3 Pro.
- Ultra High Quality Audio (UHQ) up to 24-bit / 96 kHz is available on Galaxy S26 Series, S25 Series, S24 Series, S23 Series, Z Fold7, Z Flip7, Z Fold6, Z Flip6, Z Fold5, Z Flip5 and Tab S11 Series, Tab S10 Series, Tab S9 Series with One UI 6.1.1 or above. Additional devices may be supported in the future.
- UHQ is off by default and can be configured directly in the phone settings for devices running One UI 8.0 and later. For devices running on earlier versions of One UI, configurations can be found in the Galaxy Wearable app.
- 360 Audio is only available on Samsung Galaxy smartphones and Galaxy Tab devices with Android One UI version 3.1 or later, and selected Samsung TV models. Supported Samsung TV models include: Neo QLED 8K (QN900D, QN800D), Neo QLED 4K (QN95D, QN90D, QN87D, QN85D), OLED (S95D, S90D, S85D), QLED (Q80D, Q70D). Support for 360 Audio and head tracking may vary depending on the application and content.
- Super wideband (SWB) call is available on Galaxy S26 series, S25 series, Z Fold7, Z Flip7, Z Fold6, Z Flip6, A56, Tab S11 series and Tab S10 series with One UI 6.1.1 or above. Additional devices may be supported in the future. Super wideband call is available regardless of the call app. SWB may not be supported depending on the mobile network between devices.
- Each earbud contains three microphones (six in total across the device). The advanced DNN technology processes audio independently on each earbud, with no interaction between them.
- Adaptive Noise Control, Voice Detect and Siren Detect are off by default, and can be configured directly in the phone settings for devices running One UI 8.0 and later. For devices running on earlier versions of One UI, configurations can be found in the Galaxy Wearable app.
- Bluetooth must be turned on to pair Galaxy Buds4 Pro with Galaxy smartphone and Galaxy Tab.
- Additional plug-in may need to be downloaded based on the version of One UI. For devices running on One UI versions below 8.0, Galaxy Wearable app needs to be downloaded.
- Connecting Samsung Galaxy Buds4 Pro as Bluetooth Audio is available regardless of OS but to configure advanced settings on the Galaxy Wearable app, Samsung Galaxy Buds4 Pro must be paired with a smartphone with Android 12.0 or above and minimum 1.5 GB Memory.
- Samsung Account login is required to activate and change Galaxy Buds4 Pro settings on the Galaxy Wearable app.
- Samsung Account login is required to activate and change Galaxy Buds4 Pro settings. For devices running on One UI 8.0 or later, settings can be configured directly in the phone settings. For devices running on earlier versions, configurations can be found in the Galaxy Wearable app. Additionally, to use the Galaxy Wearable app, Samsung Galaxy Buds4 Pro must be paired with a smartphone running Android 12.0 or above with at least 1.5 GB of memory. Galaxy Wearable app is not supported on iOS.
- Connecting Samsung Galaxy Buds4 Pro as Bluetooth Audio is available regardless of the OS.
- Interpreter is available on smartphone devices with Galaxy AI features included, running on One UI 6.1.1 or later.
- Galaxy Buds4 Pro supports Galaxy AI features such as Interpreter and Live Translate when paired with compatible Samsung Galaxy devices. Availability of Galaxy AI features may vary by device model. Samsung Account login may be required to use certain Samsung AI features. Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features. Supported languages (Regions) are Arabic, Bahasa Indonesia, Chinese Simplified, Chinese Traditional (Hong Kong, Taiwan), Dutch, English (Australia, India, United Kingdom, United States), French (Canada, France), German, Hindi, Italian, Japanese, Korean, Polish, Portuguese (Brazil, Portugal), Romanian, Russian (Russian Federation), Spanish (Mexico, Spain, United States), Swedish, Thai, Turkish, Vietnamese, Tagalog, Gujarati. More languages will be added in future updates.
- Voice wake-up is off by default, and can be configured directly in the phone settings for devices running One UI 8.0 and later. For devices running on earlier versions of One UI, configurations can be found in the Galaxy Wearable app.
- Bixby is supported on most Samsung Galaxy smartphones and Galaxy Tab devices. Bixby provides real-time answers on devices running on One UI 8.5 or later. Service availability may vary by country, service provider, device model and OS version.
- Bixby supports 9 languages: Korean, English, German, French, Italian, Spanish, Portuguese, Chinese (Simplified) and Japanese.
- Head Gesture is off by default, and can be configured directly in the phone settings for paired devices running One UI 8.5 and later.
- Supported apps may vary by country. Gestures can be set by the user.
- Auto Switch feature is only available on Samsung Galaxy Book series with One UI 6.0 Book or later, Samsung Galaxy smartphones and Galaxy Tab devices with One UI 4.1.1 or later and Galaxy Watch4 series or later. Samsung Galaxy devices must be logged in to Samsung Account to enable the Auto Switch feature. Auto Switch feature for Samsung TV is only available on Samsung TVs launched Feb ’22 or later after getting a firmware update from Jul ’22. Auto Switch with TV is only available for making and receiving phone calls.
- Galaxy Buds4 Pro can be connected to iOS devices but cannot be controlled through the device as Galaxy Wearable app is not supported.
- Actual battery life may vary and depend on usage conditions, settings, number of times charged, Bluetooth signal strength, and other factors.
- Actual Play time may vary based on settings.
- Galaxy Buds use LC3 Codec when audio is transmitted over LE Audio. The availability of LE Audio may vary depending on the paired device and the audio features used. For LE Audio to function, the paired device must support it.
- Auracast™ is a trademark of Bluetooth SIG, Inc.
- IP57 is based on laboratory test conditions for submersion in up to 1 meter of fresh water for up to 30 minutes.
- Not advised for beach or pool use. Charging Case is not water resistant. If the earbuds are damaged, they are not guaranteed to be water resistant. If the earbuds or your hands are wet, they must be dried thoroughly prior to handling or placing into the Charging Case. If placed into the Charging Case without drying, the earbuds may be damaged.
Specifications
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Bluetooth Version
Bluetooth v6.1
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Sensors
Accelerometer, Gyro Sensor, Hall Sensor, Pressure Sensor, Proximity Sensor, Touch Sensor, VPU(Voice Pickup Unit)
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Earbud Weight (g)
5.1
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Number of MIC
6
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Speaker
Enhanced 2-way
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Ambient Sound
Yes
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Adaptive Noise Control
Yes
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Active Noise Cancellation
Yes
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Voice Detect
Yes
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360 Audio
Yes
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Siren Detect
Yes
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Audio Codec
AAC, SBC, SSC(Samsung Seamless Codec), SSC-UHQ, LC3
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Adaptive EQ
Yes
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Adaptive ANC
Yes
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Super Wide Band
Yes
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Bluetooth Version
Bluetooth v6.1
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Bluetooth Profiles
A2DP, AVRCP, HFP, PBP, TMAP
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LE Audio
Yes
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Auto Switch
Yes
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Accelerometer, Gyro Sensor, Hall Sensor, Pressure Sensor, Proximity Sensor, Touch Sensor, VPU(Voice Pickup Unit)
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Earbud Dimension (HxWxD, mm)
30.9 x 18.1 x 19.6
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Earbud Weight (g)
5.1
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Case Dimension (HxWxD, mm)
51 x 28.3 x 51
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Case Weight (g)
44.3
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Durability
IP57
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Talk Time (Hours, ANC On)
Up to 4.5
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Total Talk Time (Hours, ANC On)
Up to 20
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Music Play Time (Hours, ANC On)
Up to 6
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Total Music Play Time (Hours, ANC On)
Up to 26
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Talk Time (Hours, ANC Off)
Up to 5
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Total Talk Time (Hours, ANC Off)
Up to 22
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Music Play Time (Hours, ANC Off)
Up to 7
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Total Music Play Time (Hours, ANC Off)
Up to 30
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Power Required for Charging (Min/Max, W)
2.5 ~ 4.5
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Earbud Battery Capacity (mAh, Typical)
61
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Case Battery Capacity (mAh, Typical)
530
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Samsung Find
Yes
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Bixby Voice Wake-up
Yes
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Neck Stretch Reminder
Yes
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Voice Command
Yes
Reviews
Galaxy Buds4 Pro
- Customers praise deep, balanced bass, crisp highs, and clear vocals that significantly enhance music, calls, and media playback
- Reviewers highlight Galaxy AI features including real-time translation, voice commands, and intelligent call controls as transformative innovations
- Most report exceptional comfort with secure ergonomic fit allowing hours of wear without fatigue or pressure
- Customers describe active noise cancellation as highly effective in noisy environments with seamless ambient sound transitions
- Many note reliable all-day battery life and instant seamless connectivity across Samsung devices with automatic switching
Reviews with images & videos
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2,656 Reviews
2026-03-29
Samsung AU
We appreciate such a balanced and thoughtful review. It’s great to hear the improvements in noise cancellation and fit are making a noticeable difference for you. We also hear your comments about ambient mode, feedback like this are incredibly helpful as we continue upgrading the experience.
2026-03-13
Atlanta
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2026-03-29
Samsung AU
This is fantastic to hear, thank you for sharing! Comfort and stability during long rides are so important, so it’s great they’re working well under a helmet and helping reduce fatigue. Really appreciate the recommendation.
2026-03-13
2026-03-29
Service clients Samsung
Bonjour Daxios, Merci pour avoir fait le choix d'un produit Samsung ! Nous sommes ravis de contribuer à rendre votre expérience exceptionnelle ! Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté: https://www.samsung.com/fr/apps/samsung-members/ Cordialement Charlie, Service clients Samsung
2026-04-21
R&R
Bonjour SailorC, I love hearing about the sound quality and how the Galaxy AI features are making an impact, particularly for travel and translation. This kind of practical application is exactly what these products were designed for. As you spend more time using them, the experience tends to feel even more natural. Please keep an eye out for updates for your Galaxy Buds4 Pro. If you continue to notice a muffled microphone, don't hesitate to reach out to our Samsung Support Team. It may be easier to report the concern in the Samsung Members app while it is happening. This app is also where you can check for updates. If you submit a ticket, you can track it and stay informed about updates and resolutions. Thank you for sharing your thoughts and being a part of the Samsung community! Use Samsung Members to troubleshoot your Galaxy phone https://www.samsung.com/us/support/answer/ANS10001383/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2026-04-13
2026-04-13
2026-03-15
2026-03-13
SECA CS
Hello Jaynish, We are sorry to hear that you're experiencing challenges with your product. Our team will be happy to assist you with troubleshooting. Please connect with our experts at www.samsung.com/ca/support/emailsupport and chose 'Email General Support' for assistance. Thank you, Samsung Customer Care
2026-04-11
Orlando, FL
R&R
Hello there FixTheFeatures, Thank you for your feedback on the Galaxy Buds4 Pro. It's wonderful to hear that you're enjoying the battery life. Your insights on the controls and customization are valuable and highlight how features can continue to evolve for a more intuitive experience. The functionality of the Galaxy Buds4 Pro has changed slightly due to the design structure, but it still remains on par with other earbuds and is easy to use. We have included a great video resource below that explains how to use your Galaxy Buds4 Pro, as well as how to enjoy the Active Noise Cancelling feature. Thank you for being a Samsung customer. How to control effortlessly | Galaxy Buds4 Series | Samsung https://www.youtube.com/watch?v=fTYAZEYorns -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2026-03-16
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2026-05-05
CS
Dear Customer, Thank you for your detailed feedback. We are delighted to hear that you are enjoying the Galaxy Buds4 Pro's comfort, fit, design, durability, and overall user experience. Your recommendation is greatly appreciated. Best regards, Samsung Gulf Electronics Customer Support (SGE CS)
2026-04-15
Samsung AU
Thanks for your detailed feedback! We’re thrilled to hear you’re enjoying the sound quality, fit, and ANC performance. We also appreciate your comments about the controls—they’re valuable for ongoing improvements. If you’d like help troubleshooting this, please reach out to our support team: https://www.samsung.com/au/support/contact
2026-03-14
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2026-03-17
New york city
2026-06-26
Colorado
R&R
Hello Maxim, Thank you for sharing your experience with the Galaxy Buds4 Pro. The immersive sound, intelligent noise control, and comfortable fit are designed to enhance your calls, music, and everyday listening, making the experience seamless. We understand that clear audio quality is especially important when you're on the go or in a busy environment. If you're experiencing intermittent issues with the microphone, please reach out to our Samsung Support Team for further assistance. Additionally, Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, which is specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Your feedback regarding the microphone performance has been noted and will be shared with the appropriate team. Thank you for being a part of the Samsung community. uBreakiFix https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2026-03-14
2026-03-16
Samsung AU
We appreciate your feedback on your Samsung Galaxy Buds. It’s great to hear you like the design, case, and advanced features. We also understand your concerns around comfort and control intuitiveness compared to the Samsung Galaxy Buds2. Your feedback is very helpful.
2026-03-17
2026-04-19
CS
Dear Customer, Thank you for taking the time to share your detailed experience with the Galaxy Buds4 Pro. We are pleased to hear that you are enjoying the exceptional sound quality, battery performance, connectivity, and overall design. We also appreciate your valuable feedback regarding the ear tip fit, Active Noise Cancellation performance, and pinch controls. Insights like yours help us better understand our customers' experiences and contribute to future improvements. Thank you for choosing Samsung. Best regards, Samsung Gulf Electronics Customer Support (SGE CS)
2026-05-23
2026-03-07
Service clients Samsung
Bonjour Raf39, Samsung vous remercie d'avoir partagé votre avis si complet et détaillé. Nous sommes désolés d'apprendre que votre expérience n'a pas été aussi satisfaisante que nous l'aurions souhaité. Vos commentaires sont précieux et nous espérons pouvoir vous proposer des innovations plus en phase avec vos besoins à l'avenir. Cordialement Charlie, Service clients Samsung
2026-07-09
Dallas, TX
R&R
Hey there Devildog, Thank you for reaching out and sharing your experience with your Galaxy Buds4 Pro. The Galaxy Buds4 Pro provide an immersive sound experience, intelligent controls, and seamless connectivity with other Galaxy devices, making them a feature-rich listening companion. We understand how frustrating it can be to charge both the earbuds and the case, only to find that they are depleted the next time you want to use them. Your comparison to the reliable performance of the Galaxy Buds3 Pro adds valuable insight, and we appreciate that you have already submitted a service request. Thank you for choosing Samsung audio products. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2026-03-11
R&R
Hello ODGG11991, Thank you for taking the time to reach out and share your experience with the Galaxy Buds4 Pro. We understand that it’s important to not only fit comfortably but also connect and control them easily. The Galaxy Buds4 Pro feature an intuitive control system for better functionality. To help you customize your controls, we’ve linked a YouTube video below that walks you through the process. Here’s how you can customize your earbud controls: **Step 1:** Go to **Settings** and tap on the name of your device. **Step 2:** Tap on **Earbud controls** and select either **Left** or **Right** to start customizing. You can find more tips and tricks in our YouTube video to help you optimize your experience with the Galaxy Buds4 Pro. Thank you for your feedback, and thank you for choosing Samsung! How to control effortlessly | Galaxy Buds4 Series https://www.youtube.com/watch?v=fTYAZEYorns -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2026-03-23
Owensboro Kentucky
R&R
Hi Quezacotl, Thank you for taking the time to share your experience with the Galaxy Buds4 Pro. The Buds lineup is designed to deliver immersive sound while accommodating various everyday activities and environments. We encourage you to explore different fit options and usage scenarios to find what feels best for you throughout the day. Below, we have linked a guide that explains how to wear your Galaxy Buds4 Pro properly to achieve the best fit for all-day comfort. Thank you for being a valued member of the Samsung community. How to wear the Samsung Galaxy Buds4 or Buds4 Pro https://www.samsung.com/us/support/answer/ANS10007667/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2026-06-29
R&R
Hello there AngryFace, Thank you for taking the time to share your experience with Galaxy audio products. The Galaxy Buds4 Pro offer excellent sound quality, powerful noise cancelation, and convenient touch controls for everyday listening. It's great to hear that you’re impressed with both the audio and noise cancellation. A secure fit is essential, especially if you've previously used earbuds like the Galaxy Buds Live that worked well for you. It can be frustrating when earbuds frequently fall out, as this can overshadow the overall experience. The Buds4 Pro model addresses this issue and comes with various sizes of ear tips. If you have the Buds4 Pro, the first step is to ensure you are using the right size of ear tips for your ears. They should fit snugly to prevent any gaps between your ear and the ear tip, which helps avoid sound leaks and ensures optimal audio quality. If you need instructions for changing the tips, please refer to our guide for the Buds4 Pro tips. Now, whether you have the Galaxy Buds4 or Buds4 Pro, follow these steps for proper insertion: 1. Look at the lower, inside-facing part of the earbuds. Between the two metallic dots, which are the charging contacts, you’ll see an "L" or an "R" indicating whether it's for the left or right earbud. 2. Insert the right (R) bud into your right ear with the "R" facing you. 3. Insert the left (L) bud into your left ear with the "L" facing you. 4. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth instead of straight down. 5. Adjust the earbuds by rotating them forward and backward until the fit feels comfortable. Additionally, you can run an earbud fit test to ensure you have the proper fit. For more information, please check out the online article linked below. We value your feedback regarding ear fit and more intuitive controls. Thank you for sharing your experience with Samsung! How to wear the Samsung Galaxy Buds4 or Buds4 Pro https://www.samsung.com/us/support/answer/ANS10007667/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2026-03-03
2026-05-19
R&R
Hello Bobbomallymal, Thank you for sharing your experience with the Galaxy Buds4 Pro. Features like Galaxy AI, seamless device switching, wireless charging, and immersive sound are designed to make everyday listening feel even more convenient and connected. We are glad to hear you are still discovering new ways to enjoy them. Thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
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R&R
Hey there MamaofGirls, The Galaxy Buds4 Pro feature a sleek design, a secure charging case, and listening capabilities with active noise control for an immersive audio experience. They are intended to deliver premium sound for workouts, calls, music, and everyday use across Galaxy devices. We appreciate your feedback that the design and charging case stood out positively. However, we understand that the fit, volume level, and outside noise during gym use did not meet your expectations. The fit of the earbuds can significantly affect the overall listening experience, so your feedback is valuable. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2026-03-29
2026-04-10
2026-04-02
R&R
What’s up PlayaSkylz21, Thank you for taking the time to share your thoughts on the Galaxy Buds4 Pro. Control preferences vary from person to person, and it’s understandable that a different design might feel unfamiliar. You can customize your earbuds' settings to better suit your needs. To do this on your phone, swipe down from the top of the screen to open the Quick panel. Then, touch and hold the Bluetooth icon to open the Quick settings. Tap on "Detail," and then click the Settings icon next to the Buds4 or Buds4 Pro to customize controls, sound, and more. For additional assistance with customizing your earbuds and using other features, please visit the Samsung Support Center. The new design offers a fresh approach to interaction, and your feedback is valuable in understanding how it performs in real-life use. We appreciate you sharing your experience with Samsung. Connect and use Galaxy S26 with Buds4 or Buds4 Pro https://www.samsung.com/us/support/answer/ANS10010347/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2026-03-13
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Service clients Samsung
Bonjour Fred_Eurois, Votre avis positif sur nos Galaxy Buds4 Pro est une véritable source d'inspiration pour toute notre équipe! Nous sommes ravis de contribuer à rendre votre expérience exceptionnelle. Votre recommandation est très appréciée. N'hésitez pas à faire un tour sur notre site pour profitez de nos dernières offres et complétez votre écosystème Samsung: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
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* Key feature may different from Key Spec
* Compatibility : Galaxy S21|S21+|S21 Ultra 5G, Galaxy S20|S20+|S20 Ultra, Galaxy Note20|20+, Galaxy Fold, Galaxy Z Fold2 5G, Galaxy Z Flip, Galaxy S20 FE, Galaxy S10e|S10|S10+, Galaxy Note10|10+, Galaxy Tab S7|S7+, Galaxy Tab S6, Galaxy Tab S6 Lite with OneUI 3.1 or higher