Use Active noise canceling on the Galaxy Buds Live or Galaxy Buds Pro
Unlike other Samsung earbuds, the Galaxy Buds Live do not fully insert into your ears. So, how are they able to block out sound? The answer is Active noise canceling. When this feature is turned on, it will block out noise in the nearby area, so you can be fully immersed in your music. You can use this feature on your Galaxy Buds Pro as well. If you ever need to be aware of your surroundings, simply turn off Active noise canceling.
Note: This feature is not available on the regular Galaxy Buds or the Galaxy Buds+.
Turn on Active noise canceling on the earbuds themselves
Maybe you’re trying to listen to music and focus on some work, but there is a lot of background noise distracting you. If you enable Active noise canceling on your Galaxy Buds Live or Galaxy Buds Pro, less noise will get through and you’ll be able to concentrate.
To enable Active noise canceling on the Buds themselves, simply touch and hold one of the earbuds while you're wearing both of them. You will hear a beep, indicating that Active noise canceling has been turned on. To turn it off, touch and hold one of the earbuds again. You’ll hear a different sound when Active noise canceling is disabled.
Turn on Active noise canceling from the Galaxy Wearable app
If you prefer, you can turn on Active noise canceling from the Galaxy Wearable app on your connected device. The steps are a little different depending if you have the Buds Live or the Buds Pro. You will need to be wearing both buds to enable Active noise canceling.
Galaxy Buds Live
To activate the feature on your Buds Live, open the Galaxy Wearable app, and then tap the switch next to Active noise canceling. You’ll hear a beep, signaling that the feature is enabled. To turn off Active noise canceling, tap the switch again. The deactivation sound will play.
Active noise canceling is the default command for both the left and right earbud. If desired, you can change this and make only one earbud capable of turning on Active noise canceling. Open the Galaxy Wearable app, and then tap Touch controls. Tap your desired earbud (Left or Right), and then tap your desired command.
Galaxy Buds Pro
To activate the feature on your Buds Pro, open the Galaxy Wearable app, and then tap Active noise canceling. You’ll hear a beep, signaling that the feature is enabled. Then, adjust the slider to choose your volume. Tap Active noise canceling again to turn it off, and the deactivation sound will play.
If desired, you can change the touchpad commands so only one earbud is capable of turning on Active noise cancelling. Open the Galaxy Wearable app, and then tap Touch and hold. Then, tap your desired command under Left or Right.
In addition to Active noise canceling, you can also use the Detect conversation and Ambient sound features on your Buds Pro. It will allow you to hear conversations that are happening nearby, or if someone is speaking directly to you.
Sound is different when Active noise canceling is on
If the Active noise canceling feature on your Galaxy Buds Live or Galaxy Buds Pro causes some sound issues, such as music or phone calls sounding differently than before, you can use these tips to fix it.
You may notice whistling sounds if your Buds Pro are worn too deep within your ears.
Intermittent noises may occur if you’re in a crowded environment or inside a moving vehicle, such as a bus.
Certain frequencies, such as humming or vibrations from electric toothbrushes, may accidentally cause interference with your earbuds' sensors. This could cause the Detect conversations feature to turn on by mistake, which would temporarily disable Active noise canceling. The detection speed may also be delayed if the earbuds are too loose. You can disable Detect conversations from the Galaxy Wearable app when you don't intend to use the feature.
If the problem persists, then service is required. Please visit our Support Center to request service.
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