Samsung Week

From October 25th – November 1st, enjoy up to 60% off a screen repair, only $99.99 for select phones via mail-in service, Samsung Experience stores and Samsung service centers. Not available at UbreakiFix locations. See terms and conditions.

Learn more

Support

Find resources
Contact us
Find resources
Contact us

We're here for you

Welcome to Samsung Support

auto-Image23
Search form
How do I reset my ice maker?
Where can I find a user manual?
How do I find a replacement remote control for my TV?

Product Support

Get help, find answers, download drivers, manuals and more.
How to find my model number

    How to find my model number
      Back
        View more

        Best Buy is now an Authorized Service Center

        Samsung Care is closer than ever. Enjoy the convenience of repairing your Galaxy phone at over 100 Best Buy locations by Samsung-certified Geek Squad Agents.

        Learn more

        Do more

        auto-PC_Care_mobile_hero auto-PC_Care_mobile_hero

        Samsung Care+, your phone with added peace of mind

        Learn more
        auto-DM_oneui_img auto-DM_oneui_img

        Learn about the latest phone update - One UI 3.1

        Learn more
        auto-DM_smartthings_img auto-DM_smartthings_img

        Keep track of your device locations with SmartThings

        Learn more
        auto-DM_bluetooth_img auto-DM_bluetooth_img

        Use Bluetooth devices with your smart TV

        Learn more
        auto-DM_apps_img auto-DM_apps_img

        Simplify your life with Samsung apps

        Learn more

        Find resources

        Manuals, drivers, and software

        Get the latest drivers, manuals, firmware, and software.
        Learn more

        Request repair service

        Arrange for a service visit at home, schedule a walk-in appointment or mail your device in for a repair.

         

        From October 25th – November 1st, enjoy up to 60% off a screen repair, only $99.99 for select phones via mail-in service, Samsung Experience stores and Samsung service centers. Not available at UbreakiFix locations. See terms and conditions. 
        Start repair service Track service request

        Watch how-to videos

        Watch our helpful videos to get the most out of your Samsung products.
        Watch now

        Register your product

        Gain access to exclusive offers and perks, apps and services, world-class customer support and more.
        Learn more

        Windows update information

        Get all the information you need to update your Samsung PC to the latest version of Windows.
        Windows 11 Windows 10

        Warranty

        Register your product and find out what’s covered.
        Learn more

        Cracked screen? Skip the repairs.

        Trade-in & Upgrade to a Certified Re-Newed Galaxy phone for as low as $250.* Additional 5% applied at cart.
        Shop Now

        Phone simulators

        Use our interactive simulators to walk through select hardware and software features on your device step by step.
        Get started
        We're here for you

        Contact Samsung Support

        Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
        Get support
        auto-contact_img2x-Updated auto-contact_img2x-Updated
        Contact
        • Give us a call 1-800-SAMSUNG (1-800-726-7864)
        • Mobile Support 8 AM - 12 AM EST 7 days a week
        • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
        • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
        • Order Support Order Help
        flag
        Go to site
        *Price is reflective of purchasing the lowest price Certified Re-Newed phone with a cracked screen trade in. See Terms & Conditions