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Want to get hands-on with latest Galaxy device?

Come meet a Samsung representative for your S10 purchase

A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out.
Please share your ZIP Code to find a nearby Best Buy to try out your next phone.

A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device.
Please share your ZIP Code to find a nearby Best Buy location

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, our Samsung representative, wants to know about you so they can assist you better.

, our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device.

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We're here to make home work for you.

We’re changing to support you with no-touch delivery, doorstep repairs, phone pickup service, and extended return windows. Let us know how we can help here.1 Learn about our enhanced safety principles for our in-home and out-of-home services.

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We’re providing peace of mind.

As a Samsung Premium Care customer, you can rest assured that we are continuing to provide extra protection for you and your phone with curbside assistance, equipment sanitization for repairs, as well as no-touch, next-day delivery for replacement phones.

 

Samsung Premium Care Pro meeting at your location.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
8 AM - 12 AM EST 7 days a week IT/ Computing - 8 AM to 9 PM EST Mon to Fri Printer support visit: hp.com/support/Samsung

Message Us

Get support from Samsung Experts and Samsung Care Pros Or Text HELP to 62913

24 HOURS 7 DAYS A WEEK

Help with your Order

Your order, returns, refunds and trade-in questions answered

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile Support 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
  • Order Support Order Help

1We Come To You phone repairs and UPS Pickup are based on appointment and location availability. UPS Pickup limited to in-warranty phones.

Curbside options vary by location. Check your local store for more information: https://www.ubreakifix.com/blog/current-repair-options#Curbside

For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.

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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

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