Skip to content Skip to accessibility help

Choose another country or region to see content specific to your location.

This site uses cookies to enhance your web site experience. By continuing to browse or use this site, you are agreeing to our use of cookies. See our privacy policy here.

  1. Home
    2. /
  2. Support
How can we help

How can we help you?

GET TO KNOW YOUR PRODUCT

Access setup guides, manuals, tips and more.

FIND A SOLUTION

See FAQs, interactive demos, community forums, or get a repair.

CONTACT US FOR SUPPORT

You can reach us via phone, chat, or ask the community.
GET TO KNOW YOUR PRODUCT
Select your product type
Enter Model Number
How to find my model number?

Find Your Model Number

Need some help locating your model number? Select your product from the menus below and we’ll show you where your number is.

Show more products

All products

MOBILE
Phones
Tablets
Wearables
Virtual Reality
Mobile Accessories
Audio

TVS & HOME THEATER
TVs
Home Theater
TVs & Home Theater Accessories

COMPUTING
Windows Laptops
Windows Desktops
Chrome Device
Tablets
Monitors
Memory & Storage
HMD
Computing Accessories

HOME APPLIANCES
Cooktops & Hoods
Dryers
Refrigerators
Washers
Ranges
Microwaves
Dishwashers
Vacuums
Wall Ovens
Home Appliance Accessories

SMART HOME
SmartThings
Home Monitoring

CAMERA
Digital Camera
Camcorders
A Samsung Phone being used to Register a Product
A Samsung Phone being used to Register a Product

Register Your Product

Gain access to exclusive offers and perks, apps and services, world-class customer support and more.

Register Now

Register Your Product

Gain access to exclusive offers and perks, apps and services, world-class customer support and more.
hand holding a pen signing a document
hand holding a pen signing a document

Warranty

Find warranty information for all your Samsung products here.

Get Started

Warranty

Find warranty information for all your Samsung products here.

Windows 10 laptop open to the home page of Windows
Windows 10 laptop open to the home page of Windows

Windows 10 Update Information

Find out update information if your system runs Windows 10.

Find Out More

Windows 10 update information

Find out update information if your system runs Windows 10.
Samsung phone playing a how to video on youtube
Samsung phone playing a how to video on youtube

How To Videos on YouTube

Watch and learn how to get the most out of your Samsung products! Never miss another video and subscribe to our Youtube channel.

View More

Subscribe to YouTube >

How To Videos on YouTube

Get the most out of your Samsung products!

View More

Subscribe to YouTube

Your location is our location

Replacements, repairs and answers delivered right to you1 .

Learn more
Samsung Premium Care Pro meeting at your location.

What do you need help with?

Man on couch smiling while using Samsung Phone to interact with the community.
Man on couch smiling while using Samsung Phone to interact with the community.

Ask the community

Browse answers, ask questions and get solutions from other Samsung customers.

Join Discussion

Ask the community

Browse answers, ask questions and get solutions from other Samsung customers.
People in front of a monitor tracking their service request
People in front of a monitor tracking their service request

Schedule and track service

Start a service request or track the progress of a request you've made.

Request Service

Schedule and track service

Start a service request or track the progress of a request you've made.
Samsung walk in service repair center
Samsung walk in service repair center

Find a repair center

Bring your mobile device or tablet to a repair center near you.

Locate a repair center

Find a repair center

Bring your mobile device or tablet to a repair center near you.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK
START SESSION

Help with your order

Send us your inquiry and we will respond within 24 hours.

ORDER SUPPORT

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

JOIN DISCUSSION

Question about a promotion?

Learn more about Samsung promotions.

SAMSUNG PROMOTIONS
Contact

For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.

1 Limitations apply; visit https://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.

2 Max. 3 accidental damage claims per 12-month period. $99 deductible applies. Additional restrictions apply; visit https://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.

3 An extended warranty is a service contract that covers repair costs but is not an extension of the manufacturer’s warranty.

Please call 1-800-SAMSUNG for technical support

Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Get the app
Or continue shopping on Samsung.com
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×

You Are About To Be Redirected To Investor Relations Information for U.S.

Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×

Redirect Notification

As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung


Select CONTINUE to visit HP's website.

CANCEL
CONTINUE