We're here for you
Welcome to Samsung Support
How to find model code
Select from the menus below to find your model number.
- Sub Type
Fix Your Phone Without Leaving Home
Cracked screen? We’ll replace your phone screen via mail-in service using genuine Samsung parts and certified technicians, now starting at $130. Pricing varies by model.
Start repair service > Select your phone model > Choose Mail-In
Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile Support 8 AM - 12 AM EST 7 days a week
Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
Order Support Order Help
*Price is reflective of purchasing the lowest price Certified Re-Newed phone with a cracked screen trade in. See Terms & Conditions
†† Based on 2021 American Customer Satisfaction Index (ACSI) survey of customers rating their own household appliance’s performance.