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Take advantage of Remote Support for TVs, mobile phones and tablets.
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Find out update information if your system runs Windows 10.
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Visit a Customer Service Location for hands-on service and expert advice.
A whole new kind of care
With Samsung Premium Care, you get more than just protection for your Galaxy Note8 and Galaxy S8—you get a team of experts ready to come to you for setup, troubleshooting and replacements. Get your first month of Samsung Premium Care free when you get a Galaxy Note8 or Galaxy S8*
What do you need help with?
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Maintenance
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Syncing & Transferring
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Start a service request or track the progress of a request you've made.
Schedule and track service
Start a service request or track the progress of a request you've made.
Find a repair center
Bring your mobile device or tablet to a repair center near you.
Galaxy Repair Service
Samsung offers out-of-warranty service for accidental damage.
How would you like to contact us?
Social Support
Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.
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We’ll respond within 24 hours of your request.
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Learn more about Samsung promotions.
*Limitations apply; visit http://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.
Premium Care is free for the first month. Samsung pays for Premium Care during this period. After the first month, you must provide a credit card to continue this coverage at its regular price of $11.99 per month. For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.
Please call 1-800-SAMSUNG for technical support .
