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A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out.
Please share your ZIP Code to find a nearby Best Buy to try out your next phone.

A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device.
Please share your ZIP Code to find a nearby Best Buy location

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We're here to make home work for you.

We’re changing to support you with no-touch delivery, doorstep repairs, phone pickup service, and extended warranties and return windows, so you can stay home and stay safe. Let us know how we can help at samsung.com/us/contact.1
If you are a first responder or healthcare professional, we are offering a free repair for most Samsung phones.2 Learn more atSamsung.com/us/shop/discount-program/first-responders. Thank you for all you do.

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We’re providing peace of mind.

As a Samsung Premium Care customer, you can rest assured that we are continuing to provide extra protection for you and your phone. To make things a little easier, we’re lowering our service fee for cracked screen repairs*, and keeping you safe with equipment sanitization, curbside assistance, and no-touch, next-day delivery for replacement phones



Samsung Premium Care Pro meeting at your location.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
8 AM - 12 AM EST 7 days a week IT/ Computing - 8 AM to 9 PM EST Mon to Fri Printer support visit: hp.com/support/samsung

Message Us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK

Help with your Order

Your order, returns, refunds and trade-in questions answered

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile Support 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance Support 8 AM - 12 AM EST 7 days a week
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri

1We Come To You phone repairs and UPS Pickup are based on appointment and location availability. UPS Pickup limited to in-warranty phones.

2Excludes Galaxy Fold and Galaxy Z Flip phones. Not available for phones that don’t power on or have liquid damage. See full terms and conditions.

*Service fee for a qualified cracked screen repair will be lowered from $99 to $29 from May 1 – June 1, 2020. Offer limited to Galaxy S and Galaxy Note models.

Curbside options vary by location. Check your local store for more information: https://www.ubreakifix.com/blog/current-repair-options#Curbside

For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.

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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

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