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A whole new kind of care 

With Samsung Premium Care, you get more than just protection for your Galaxy Note8 and Galaxy S8—you get a team of experts ready to come to you for setup, troubleshooting and replacements.  Get your first month of Samsung Premium Care free when you get a Galaxy Note8 or Galaxy S8*

What do you need help with?

  • Audio & Sound Audio & Sound
  • Data & Backup Data & Backup
  • Display or Screen Display or Screen
  • Features & Specs Features & Specs
  • How To How To
  • Maintenance Maintenance
  • Network & Connectivity Network & Connectivity
  • Parts & Accessories Parts & Accessories
  • Ports & Connections Ports & Connections
  • Power & Battery Power & Battery
  • Software & Apps Software & Apps
  • Syncing & Transferring Syncing & Transferring

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri : 8AM -12 AM (EST) Sat - Sun : 9AM -11 PM (EST)
Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung product expert.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.


*Limitations apply; visit http://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.

Premium Care is free for the first month. Samsung pays for Premium Care during this period. After the first month, you must provide a credit card to continue this coverage at its regular price of $11.99 per month. For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.

Please call  1-800-SAMSUNG for technical support .

Welcome to Samsung

Sign up & get 10% off

Sign up and get 10% off your first order of $100 or more! Shop Samsung.com to find the best tech at the best prices and recieve news on our latest technology and exclusive offers.*

*Exclusion apply. Order must be a minimumm of $100 or more. Offer valid only for new Samsung.com customers. Must sign up for emails by 11/12/16. Promo code must be used by 11/19.

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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung


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