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Your location is our location

Replacements, repairs and answers delivered right to you1 .

Samsung Premium Care Pro meeting at your location.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.


For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.

1 Limitations apply; please refer to your terms of service.

     ·   FOR ALL GALAXY S10, S10e OR S10+ ENROLLED ON 2/20/19 OR AFTER, please click here for terms of service.

     ·   FOR ALL OTHER ELIGIBLE MOBILE PRODUCTS ENROLLED ON 4/4/19 OR AFTER, please click here for terms of service.

     ·   FOR ALL GALAXY S8, S8+, S9, S9+, NOTE8, AND NOTE9 ENROLLED BEFORE 4/4/19, please click here for terms and conditions.

2 Max. 3 accidental damage from handling claims per 12-month period. Additional restrictions apply. Please see your terms and conditions for full coverage details.

3 An extended warranty is a service contract that covers repair costs for covered breakdowns after the manufacturer's warranty expires but is not an extension of the manufacturer’s warranty.

Please call 1-800-SAMSUNG for technical support