We're here to make home work for you.
We’ve enhanced our safety principles for in-home and out-of-home services with no-touch delivery, doorstep repairs, phone pickup service, and extended return windows. Let us know how we can help here.1
In the spirit of this wonderful season, we’re offering a $99 cracked screen repair for your Samsung phone.2 Visit here and select the mail-in repair option to participate.
How can we help you?
GET TO KNOW YOUR PRODUCT
Access setup guides, manuals, tips and more.
FIND A SOLUTION
See FAQs, interactive demos, community forums, or get a repair.
CONTACT US FOR SUPPORT
You can reach us via phone, chat, or ask the community.
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Warranty
Find warranty information for all your Samsung products here.
Windows 10 Update Information
Find out update information if your system runs Windows 10.
Your phone with added peace of mind.
With Samsung Care+, you’ve got total peace of mind. Enjoy a personal setup session, cracked screens repaired for $29, an extended warranty and coverage for accidental damage and mechanical breakdowns.*
Ask the community
Browse answers, ask questions and get solutions from other Samsung customers.
Schedule and track service
Start a service request or track the progress of a request you've made.
Find a repair center
Bring your mobile device or tablet to a repair center near you.
How would you like to contact us?
Request Service
Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool
Message Us
Text SMSCARE to 62913 to receive live support 24/7*
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Give us a call 1-800-SAMSUNG (1-800-726-7864)
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Mobile Support 8 AM - 12 AM EST 7 days a week
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Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
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IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
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Order Support Order Help
1 We Come To You phone repairs and UPS Pickup are based on appointment and location availability. UPS Pickup limited to in-warranty phones.
Curbside options vary by location. Check your local store for more information: https://www.ubreakifix.com/blog/current-repair-options#Curbside
2 See terms and conditions.
For additional questions regarding Samsung Care+, please call 1-866-371-9501.
* Limitations apply. Please see terms and conditions for full coverage details.
