We're here to make home work for you.
We’re changing to support you with no-touch delivery, doorstep repairs, phone pickup service, and extended warranties and return windows, so you can stay home and stay safe. Let us know how we can help here.1
If you are a first responder or healthcare professional, we are offering a free repair for most Samsung phones.2 Learn more. Thank you for all you do.
How can we help you?
GET TO KNOW YOUR PRODUCT
Access setup guides, manuals, tips and more.
FIND A SOLUTION
See FAQs, interactive demos, community forums, or get a repair.
CONTACT US FOR SUPPORT
You can reach us via phone, chat, or ask the community.
Show more products
Register Your Product
Gain access to exclusive offers and perks, apps and services, world-class customer support and more.
Learn about how we’re extending manufacturer warranties during current social distancing measures.
Ask the community
Browse answers, ask questions and get solutions from other Samsung customers.
Schedule and track service
Start a service request or track the progress of a request you've made.
How would you like to contact us?
Get support from Samsung Experts and Samsung Care Pros Or Text HELP to 62913
Help with your Order
Your order, returns, refunds and trade-in questions answered
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile Support 8 AM - 12 AM EST 7 days a week
Home Electronics & Appliance Support 8 AM - 12 AM EST 7 days a week
IT/Computing Support 8 AM - 9 PM EST, Mon - Fri
1We Come To You phone repairs and UPS Pickup are based on appointment and location availability. UPS Pickup limited to in-warranty phones.
2Excludes Galaxy Fold and Galaxy Z Flip phones. Not available for phones that don’t power on or have liquid damage. See full terms and conditions.
*Service fee for a qualified cracked screen repair will be lowered from $99 to $29 from May 1 – June 1, 2020. Offer limited to Galaxy S and Galaxy Note models.
Curbside options vary by location. Check your local store for more information: https://www.ubreakifix.com/blog/current-repair-options#Curbside
For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.