We're here to make home work for you.
We’re changing to support you with free shipping, no-touch delivery and extended return and phone trade-in windows to make things a little easier. For details on how we can help, please visit us at samsung.com/us/contact.
How can we help you?
GET TO KNOW YOUR PRODUCT
Access setup guides, manuals, tips and more.
FIND A SOLUTION
See FAQs, interactive demos, community forums, or get a repair.
CONTACT US FOR SUPPORT
You can reach us via phone, chat, or ask the community.
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Register Your Product
Gain access to exclusive offers and perks, apps and services, world-class customer support and more.
Find warranty information for all your Samsung products here.
Ask the community
Browse answers, ask questions and get solutions from other Samsung customers.
Schedule and track service
Start a service request or track the progress of a request you've made.
How would you like to contact us?
Live Chat support with a Samsung Care Pro.
Help with new/existing order
(1-855-726-8721) Samsung experts standing by 8 am to 12 am EST, 7 days a week
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile Support 9 AM - 6 PM EST, Mon - Fri
Home Appliance Support 9 AM - 6 PM EST, Mon - Fri
Home Electronics & PC Support 9 AM - 6 PM EST, Mon - Fri
For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.
1 Limitations apply; please refer to your terms of service.
· FOR ALL GALAXY S10, S10e OR S10+ ENROLLED ON 2/20/19 OR AFTER, please click here for terms of service.
· FOR ALL OTHER ELIGIBLE MOBILE PRODUCTS ENROLLED ON 4/4/19 OR AFTER, please click here for terms of service.
· FOR ALL GALAXY S8, S8+, S9, S9+, NOTE8, AND NOTE9 ENROLLED BEFORE 4/4/19, please click here for terms and conditions.
2 Max. 3 accidental damage from handling claims per 12-month period. Additional restrictions apply. Please see your terms and conditions for full coverage details.
3 An extended warranty is a service contract that covers repair costs for covered breakdowns after the manufacturer's warranty expires but is not an extension of the manufacturer’s warranty.
Please call 1-800-SAMSUNG for technical support