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(1-855-726-8721) Samsung experts standing by 8 am to 12 am EST, 7 days a week
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864
For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.
1 Limitations apply; please refer to your terms of service.
· FOR ALL GALAXY S10, S10e OR S10+ ENROLLED ON 2/20/19 OR AFTER, please click here for terms of service.
· FOR ALL OTHER ELIGIBLE MOBILE PRODUCTS ENROLLED ON 4/4/19 OR AFTER, please click here for terms of service.
· FOR ALL GALAXY S8, S8+, S9, S9+, NOTE8, AND NOTE9 ENROLLED BEFORE 4/4/19, please click here for terms and conditions.
2 Max. 3 accidental damage from handling claims per 12-month period. Additional restrictions apply. Please see your terms and conditions for full coverage details.
3 An extended warranty is a service contract that covers repair costs for covered breakdowns after the manufacturer's warranty expires but is not an extension of the manufacturer’s warranty.
Please call 1-800-SAMSUNG for technical support