How can we help you?
GET TO KNOW YOUR PRODUCT
Access setup guides, manuals, tips and more.
FIND A SOLUTION
See FAQs, interactive demos, community forums, or get a repair.
CONTACT US FOR SUPPORT
You can reach us via phone, chat, email, or ask the community.
Show more products
Ask the community
Browse answers, ask questions and get solutions from other Samsung customers.
Find warranty information for all your Samsung products here.
Windows 10 Update Information
Find out update information if your system runs Windows 10.
What do you need help with?
Audio & Sound
Data & Backup
Display or Screen
Features & Specs
Network & Connectivity
Parts & Accessories
Ports & Connections
Power & Battery
Software & Apps
Syncing & Transferring
Register Your Product
Gain access to exclusive offers and perks, apps and services, world-class customer support and more.
Schedule and track service
Start a service request or track the progress of a request you've made.
How would you like to contact us?
Chat with us
Live Chat support with a Samsung Care Pro.
Help with your order
Send us your inquiry and we will respond within 24 hours.
For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.
1 Limitations apply; visit https://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.
2 Max. 3 accidental damage claims per 12-month period. $99 deductible applies. Additional restrictions apply; visit https://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.
3 An extended warranty is a service contract that covers repair costs but is not an extension of the manufacturer’s warranty.
Please call 1-800-SAMSUNG for technical support