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CONTACT US FOR SUPPORT
You can reach us via phone, chat, email, or ask the community.
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Visit a Customer Service Location for hands-on service and expert advice.
Windows 10 Update Information
Find out update information if your system runs Windows 10.
A whole new kind of care
With Samsung Premium Care, you get more than just protection for your Galaxy Note8 and Galaxy S8—you get a team of experts ready to come to you for setup, troubleshooting and replacements. Get your first month of Samsung Premium Care free when you get a Galaxy Note8 or Galaxy S8*
What do you need help with?
Ask the community
Browse answers, ask questions and get solutions from other Samsung customers.
Schedule and track service
Start a service request or track the progress of a request you've made.
Schedule and track service
Start a service request or track the progress of a request you've made.
Find a repair center
Bring your mobile device or tablet to a repair center near you.
Get remote support
Take advantage of Remote Support for TVs, mobile phones and tablets.
How would you like to contact us?
1-800-SAMSUNG
(1-800-726-7864)
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Social Support
Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.
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Ask the Community
Browse answers, ask questions and get solutions from other Samsung customers.
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Chat with us
Live Chat support with a Samsung product expert.
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Send us an Email
We’ll respond within 24 hours of your request.
/samsungsupport
@samsungsupport
*Limitations apply; visit http://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.
Premium Care is free for the first month. Samsung pays for Premium Care during this period. After the first month, you must provide a credit card to continue this coverage at its regular price of $11.99 per month. For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.
Please call 1-800-SAMSUNG for technical support .
