How can we help you?
GET TO KNOW YOUR PRODUCT
Access setup guides, manuals, tips and more.
FIND A SOLUTION
See FAQs, interactive demos, community forums, or get a repair.
CONTACT US FOR SUPPORT
You can reach us via phone, chat, email, or ask the community.
-
Phones
-
TVs
-
Refrigerators
-
Washers
-
Tablets
-
Wearables
Show more products
All products
Ask the community
Browse answers, ask questions and get solutions from other Samsung customers.
Warranty
Find warranty information for all your Samsung products here.
Windows 10 Update Information
Find out update information if your system runs Windows 10.
Galaxy Repair Service
Out-of-warranty service for accidental damage, such as a cracked display, or mechanical failure.
Your location is our location
Replacements, repairs and answers delivered right to you1 .
What do you need help with?
Register Your Product
Gain access to exclusive offers and perks, apps and services, world-class customer support and more.
Schedule and track service
Start a service request or track the progress of a request you've made.
Find a repair center
Bring your mobile device or tablet to a repair center near you.
How would you like to contact us?
Social Support
Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.
Ask the Community
Browse answers, ask questions and get solutions from other Samsung customers.
Send us an Email
We’ll respond within 24 hours of your request.
Question about a promotion?
Learn more about Samsung promotions.
For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.
1 Limitations apply; visit https://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.
2 Max. 3 accidental damage claims per 12-month period. $99 deductible applies. Additional restrictions apply; visit https://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.
3 An extended warranty is a service contract that covers repair costs but is not an extension of the manufacturer’s warranty.
Please call 1-800-SAMSUNG for technical support
