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Our commitment to compliance and accessibility

At Samsung, our vision is to "Inspire the World, Create the Future". As global innovation leaders, this means conducting business in a responsible and ethical manner as well as developing products and services that make technology accessible to everyone.

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Samsung's culture of ethics

Our core values demonstrate our dedication toward a brighter future for mankind, and are at the heart of every decision we make.

People

Quite simply, a company is its people. At Samsung, we’re dedicated to giving our people a wealth of opportunities to reach their full potential.

A woman and man are sitting and shaking hands. An icon of a person is overlayed on top of the image. A woman and man are sitting and shaking hands. An icon of a person is overlayed on top of the image.

Excellence

Everything we do at Samsung is driven by an unyielding passion for excellence and an unfaltering commitment to develop the best products and services on the market.

A woman is standing up facing her peers seemingly presenting. An icon of stairs is overlayed on top. A woman is standing up facing her peers seemingly presenting. An icon of stairs is overlayed on top.

Change

As we have done since our beginning, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

A group of colleagues are sitting in chairs or standing and discussing. An icon of arrows is overlayed on top. A group of colleagues are sitting in chairs or standing and discussing. An icon of arrows is overlayed on top.

Integrity

Operating in an ethical way is the foundation of our business. Everything we do is guided by a moral compass that ensures fairness, respect for all stakeholders and complete transparency.

Two colleagues are standing looking over a colleague's work. An icon with scales is overlayed on top. Two colleagues are standing looking over a colleague's work. An icon with scales is overlayed on top.

Co-prosperity

Samsung is committed to becoming a socially and environmentally responsible corporate citizen in all of its communities worldwide.

A man is sitting at a desk with his arm propping up his chin. An icon with two people is overlayed on top. A man is sitting at a desk with his arm propping up his chin. An icon with two people is overlayed on top.

Samsung's business conduct policy

Our Code of Conduct provides the framework for how to act with integrity and make ethical decisions. We are committed to acting ethically and accepting responsibility for our actions. To ensure this we follow our code, policies and the law as well as speaking up when we have questions and concerns.

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Compliance policies

Samsung vendor code of conduct

Samsung expects its Vendors to comply with all applicable laws and regulations prohibiting bribery, fraud, conflicts of interest and improper gifts.

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Sourcing competitive intelligence policy

Samsung complies with federal and state laws regulating the collection of market intelligence and does not gather competitive intelligence by unfair or deceptive means.

Anti-trust
compliance

At Samsung, it is our policy to comply with U.S. Antitrust laws and to compete solely on the basis of merit, open competition, and by providing our customers with superior quality and service.

Samsung's committed to accessibility

Meaningful Innovation

'Technological innovation for all' is an ideal which brings meaning and joy to our lives.
All of Samsung’s products, content, and services are built around a 'human-centred philosophy that recognizes diversity and embraces difference'. Samsung pursues technological innovation that's available to all users.

'Technological innovation for all' is an ideal which brings meaning and joy to our lives.
All of Samsung’s products, content, and services are built around a 'human-centred philosophy that recognizes diversity and embraces difference'. Samsung pursues technological innovation that's available to all users.

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Accessibility Design Principles

Consideration

Empathetically designed with attention to detail for all our users

We at Samsung are constantly trying to simplify our product interface, employing a variety of research methodologies to align our design approach to the needs and desires of the user. We make a sincere effort to listen to and understand all of our users.

Comprehensiveness

Balanced and equally designed for all

We seek to design for all users. We at Samsung work to overcome discriminatory tendencies in the technology industry and strongly feel that physical or cognitive impairments should not be a hindrance for any user when interacting with our products. We adhere to a set of firm guidelines in this regard. From as early on as the planning stages of each product, we ensure that our products provide a holistic experience to all users.

Coherence

Consistent design experience for all products

Samsung products provide a variety of optional functions for people limited in their movements. Continuous research and development in accessibility design ensures that all Samsung products offer equal levels of functionality to all its users.

Co-Creation

Designed together

Samsung has a dedicated team of professionals from various fields to provide a product-service-educate experience system. Employees with disabilities, research institutes and like-minded communities and groups all work together to provide a more hands-on approach during design. We also conduct and support internal competitions to open up possibilities for further innovation, not only for product development, but also for giving back to the community.

Shaping technology accessibility for all

To empower those with a wide range of disabilities, Samsung works closely with organizations, such as the American Foundation for the Blind and the Shepard Center, ensuring that everyone has access to innovative technology.

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True color for all

Samsung has developed the SeeColors app, compatible with all QLED TVs, which allows viewers with Color Vision Deficiency to truly enjoy the experience of seeing more optimized colors.

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Case studies

Samsung designs products and services that meet the accessibility needs of different types of people. Explore the accessibility features of our TVs, smartphones and other devices and see how we’re making products work for everyone.

TV

For those with vision impairments, Samsung offers easy-to-activate accessibility features on many of our Smart TVs, including Voice Guide that reads on-screen text back to you.

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A Samsung TV facing the viewer has a cat in the background. Overlayed on top is an Accessibility menu. A Samsung TV facing the viewer has a cat in the background. Overlayed on top is an Accessibility menu.

Galaxy Watch

Whether it’s hearing, vision or text to speech, the Galaxy Watch offers multiple accessibility settings that enables anyone to interact with it.

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Seven Galaxy Watches are laid flat on a surface one above the other. Seven Galaxy Watches are laid flat on a surface one above the other.

Galaxy Note10

The Galaxy Note10 smartphone supports a range of accessibility features for visual and hearing impairments, as well as dexterity and mobility issues.

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Two Galaxy Note10 phones are upright, turned slightly to the left. The S Pen leans against one. Two Galaxy Note10 phones are upright, turned slightly to the left. The S Pen leans against one.

Galaxy S10

The Galaxy S10 smartphone includes features such as High Contrast mode, Voice Assistant and more to help people with vision, hearing or dexterity enhancement issues.

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Two Galaxy S10 phones are upright. One is facing us with its screen while the other is back to us showing the backside. Two Galaxy S10 phones are upright. One is facing us with its screen while the other is back to us showing the backside.

Galaxy Fold

The Galaxy Fold provides many features for people with disabilities, including TalkBack and realtime text, which allows texts to be sent and displayed during a phone call.

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The Galaxy Fold is propped upright and folded slightly like a book so that we see its back and spine. The Galaxy Fold is propped upright and folded slightly like a book so that we see its back and spine.

How Samsung is driving accessibility

To continue making our technology accessible to everyone, Samsung has developed and applied a variety of technical solutions. Through accessibility and an intuitive, easy-to-operate design, Samsung allows everyone to easily use technology and take advantage of new, exciting features.

We see part of a phone screen with text on it. There's a header that says "Screen reader" and then an explanation that says "Get spoken audio guidance and special controls that help you navigate without needing to see the screen." We see part of a phone screen with text on it. There's a header that says "Screen reader" and then an explanation that says "Get spoken audio guidance and special controls that help you navigate without needing to see the screen." We see part of a phone screen with text on it. There's a header that says "Screen reader" and then an explanation that says "Get spoken audio guidance and special controls that help you navigate without needing to see the screen."
Mobile Accessibility
A Samsung TV is on a surface, facing the viewer. On it's screen is an Accessibility menu. A Samsung TV is on a surface, facing the viewer. On it's screen is an Accessibility menu. A Samsung TV is on a surface, facing the viewer. On it's screen is an Accessibility menu.
TV Accessibility
A Galaxy Watch is on a surface while its face shows a menu for turning on vibrations. A Galaxy Watch is on a surface while its face shows a menu for turning on vibrations. A Galaxy Watch is on a surface while its face shows a menu for turning on vibrations.
Wearables Accessibility
A Samsung refrigerator is angled to left slightly. On its screen shows an Accessibility menu. A Samsung refrigerator is angled to left slightly. On its screen shows an Accessibility menu. A Samsung refrigerator is angled to left slightly. On its screen shows an Accessibility menu.
Home Appliances Accessibility
A Samsung laptop, phone and foldable phone are all sitting on a surface, each facing the viewer with the same image on the screen. A Samsung laptop, phone and foldable phone are all sitting on a surface, each facing the viewer with the same image on the screen. A Samsung laptop, phone and foldable phone are all sitting on a surface, each facing the viewer with the same image on the screen.
Web Accessibility

Accessibility point of contact

For all accessibility questions – large or small – please reach out to our Accessibility Team via email at accessibility@sea.samsung.com or phone at 972-761-7123.

Accessibility database

For details about specific Samsung devices, please visit the Global Accessibility Reporting Initiative (GARI) database at http://www.gari.info/.

Compliance Hotline

If you have any questions or need to report concerns regarding any activities you feel are unlawful or unethical, contact the Samsung North America Compliance Team.

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