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Want to get hands-on with latest Galaxy device?

Come meet a Samsung representative for your S10 purchase

A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out.
Please share your ZIP Code to find a nearby Best Buy to try out your next phone.

A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device.
Please share your ZIP Code to find a nearby Best Buy location

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, our Samsung representative, wants to know about you so they can assist you better.

, our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device.

By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. Message and data rates may apply.

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We will see you soon!

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, our Samsung representative will be in touch with you.

In-home
In-home
Arrange for a Samsung Certified Technician to visit you at home. All repairs use Samsung genuine parts. Your technician will follow enhanced COVID-19 safety protocols.
Learn more

In-home

  • Request Service Request service
    Answer a few questions about the issue with your product so that we can arrange for the right technician with the right parts.
  • in home service confirm Confirm
    A Samsung Certified Technician will call you within 2 business days to confirm your appointment time.
  • Repair Repair
    Your technician will assist in diagnosing, troubleshooting and/or repairing your issue.
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Walk-in
Make a walk-in or curbside appointment at a repair center by you. All repair centers follow enhanced COVID-19 safety protocols.
Learn more

Walk-in

  • Request service Request service
    Tell us about your issue and schedule a visit at a repair center by you.
  • Back up Back up
    Ensure your device is updated and backed up before your visit.
  • Repair Repair
    Repairs use genuine Samsung parts and most are completed in under an hour
  • Complete Complete
    Payment will be processed upon completion.
Mail-in
Mail-in
Stay home and ship your smartphone, tablet or wearable to us for a repair.
Learn more

Mail-in

  • Request service Request service
    Tell us about your issue and we’ll provide a repair cost estimate and a shipping label.
  • Ship Ship
    Back up your device, print your label, and pack and drop off with UPS.
  • Status Status
    If our technicians determine a different repair is needed once we receive the device, an email will be sent with updated pricing and an option to return your device at no charge.
  • Complete Complete
    Repairs are usually done within 3-5 business days of delivery to the repair facility, and will be shipped back via UPS.
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