Get in touch
You can contact us online, visit or give us a call.
You can contact us online, visit or give us a call.
Contact us online
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Contact us online
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App
Message Us
Get support from Samsung Experts and Samsung Care Pros, 24 hrs., 7 Days a week, or Text HELP to 62913
Request Service
Explore your service options, some of which can be handled fully online.
Connect with Members
Get our Members app to access exclusive content, diagnostic tools, and community support.
Join the conversation
Reach out on social media or see what other Samsung owners have to say.
Join the conversation
Reach out on social media or see what other Samsung owners have to say.
Ask the community
Browse answers, ask questions and get solutions from other Samsung customers.
Ask us on social
Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.
Visit us
Schedule a visit for repairs, help or support.
Visit us
Schedule a visit for repairs, help or support.
Find a repair center
Bring your mobile device or tablet to a repair center near you.
Schedule and track service
Start a service request or track the progress of a request you've made.
Help with your printer
Customers who purchased Samsung printers will continue to get the same level of support from HP.
Give us a call
Speak directly with a Samsung Care Pro or schedule a time for us to call you. Samsung is working to support you and keep our staff safe. Because of this, our phone hours of operation have changed.
Give us a call
Speak directly with a Samsung Care Pro or schedule a time for us to call you. Samsung is working to support you and keep our staff safe. Because of this, our phone hours of operation have changed, please call to hear our latest hours of operation.
1-800-726-7864
8 AM - 12 AM EST 7 days a week
IT/ Computing - 8 AM to 9 PM EST Mon to Fri
Support directory
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SMS Support
#62913
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Security Cameras / DVRs
1-877-213-1222
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SmartCam Products
1-877-349-3149
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Split System Air Conditioners
1-888-699-6067
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Order support
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Give us a call 1-800-SAMSUNG (1-800-726-7864)
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Mobile Support 8 AM - 12 AM EST 7 days a week
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Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
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IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
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Order Support Order Help
ᶿ eligible devices include Galaxy Note10, Note10+, S10, S10+, S10e, Note9, Note8, S9, S9+, S8, S8+, S7, S7 Edge, S7 Active or select iPhone and Android devices. Select device and condition on trade in step.
