Trade up and save

Trade in an eligible device and save up to $450 when you pre-order a Galaxy Note9. See our Eligibility Requirements and Program Terms.ᶿ

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Trade up and save everyday

Trade up and save everyday on more eligible Galaxy devices.

Save up to $300 on eligible Galaxy devices when you trade in, and get even more savings when you combine with other offers.*

See our Eligibility Requirements  for specific devices and trade-in values. Read all Program Terms .

How it works.

Learn more by reading our frequently asked questions .

How it works.

Learn more by reading our frequently asked questions .

Choose
Prep
Ship
Review

1. Choose

Select the device you'd like to buy and the device you'd like to trade-in to see your trade-in value and complete your purchase.

2. Prep

Check if your device meets our eligibility requirements , factory reset your device, and disable anti-theft protection software such as fingerprint detection.

3. Ship

Reuse the shipping box to send your trade-in device back to us. Once you send in your device, it cannot be returned to you.

4. Review

Samsung will evaluate whether your trade-in device meets the eligibility requirements .

New to the Galaxy?

Make the switch to Galaxy and keep everything you care about, get instant customer support, stay connected anytime and hold on to your music.

New to the Galaxy?

Make the switch to Galaxy and keep everything you care about, get instant customer support, stay connected anytime and hold on to your music.

Check the estimated trade-in value of your smartphone

Check the estimated trade-in value of your smartphone

The Shop Samsung App can auto-detect your phone and generate your estimated trade-in value.*

*On Android only.

Find out more

Read our terms and conditions to learn more details about how the Trade-in program works.

Find out more

Read our terms and conditions to learn more details about how the Trade-in program works.

The Samsung Online Advantage

The Samsung Online Advantage

Trade up and save

Save up to $300 toward a new Galaxy with a qualifying trade-in.ᶿ

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Free shipping

Get free shipping and free returns when you order the Galaxy phone from Samsung.com.

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Connect with your carrier

Upgrade to the new Galaxy phone with your carrier and activate your phone, all through Samsung.com.

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Your location is our location

Replacements, repairs and answers delivered right to you.†

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ᶿFor a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device (“Qualifying Purchase”), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Device models that currently qualify for trade-in and trade-in credit amounts associated with those models are available on Samsung.com and the Shop Samsung App; eligible models and amounts may change at Samsung’s sole discretion. To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements, which include, but are not limited to, that the device powers on, holds a charge, and does not power off unexpectedly; has a functioning display; has no breaks or cracks in the screen (unless a cracked screen offer applies); has no breaks or cracks in the case; has no liquid damage (whether visible or not); has no other defects that go beyond normal wear and tear; is not on a black list; has a verified FCC ID; has been reset to factory settings; has all personal information removed; has all software locks disabled; and is owned by you (leased devices are not eligible). Anticipated trade-in value will be applied as a credit at time of purchase, but, if you do not send in your trade-in device within 15 days of receipt of your Qualifying Purchase, you will be charged back for the trade-in credit applied to your purchase, or if you send in your trade-in device within 15 days of receipt of your Qualifying Purchase but Samsung determines your device does not meet all eligibility requirements, you will be charged back for the trade-in credit applied to your purchase minus $25. Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Limit 1 trade-in per Qualifying Purchase. Samsung reserves the right to modify or discontinue this offer at any time. The Trade-In Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Additional terms, including terms that govern the resolution of disputes, apply. Click here to learn more.

50 U.S./D.C. only. Additional limitations apply. Click here for full terms and conditions.