Samsung repair services

Cracked screen repair

Multiple phones

Explore affordable solutions for your cracked screen

Upgrade your phone

Skip the repairs and upgrade to a new or fully refurbished Certified Re-Newed1 phone and get instant trade-in credit toward your new device.

Have Samsung Care+?

When accidents happen, we’ve got you covered.

Our Services

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Getting your phone fixed is super fast and super easy.

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Walk-in

Stop in at one of our authorized repair centers near you.

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Mail-in

Mail your phone for affordable repair and we’ll ship it back.

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We Come to You

We’ll fix your phone anywhere you are.

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Repair status

Have you started a repair?

Quality matters to us

Genuine Samsung parts

Certified technicians only use Samsung parts, so rest assured that your phone will be restored back to the way it should be.

Certified pros

Galaxy phone repairs are completed by certified technicians.

Guaranteed repairs

Enjoy peace of mind knowing that Samsung Care’s certified experts deliver authorized repair services that return your phone to factory condition.

90-day warranty

Experience even more confidence with an extended 90-day repair warranty.2

Samsung repair options

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Walk-in

Phone trouble? Stop in and pass your damaged device to one of our trusted pros to get it back in tip-top shape.

  • Schedule an appointment and head in to one of our authorized repair centers near you for same-day3 repair in most cases with nationwide coverage.
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Mail-in

If you’re busy or live far away from one of our service centers, you can simply send your phone to our Galaxy pros for repair.

  • When you’re ready to ship your device to our service center for repair: print the label, pack it up and drop it off with a UPS box or schedule a pickup.
  • Enjoy the most affordable repair and replacement, plus nationwide coverage.
  • Schedule the repair online and we’ll mail it back when it’s done.

Screen repair options and pricingθ

Screen module replacement
  • This repair is a great value, offering additional items bundled for your repair
  • During this service, your phone’s screen, bezel (the metal frame) and battery will be replaced
  • Schedule an appointment for same-day3 repair in most cases when setting up a repair for Walk-In.
  • If setting up a Mail-In repair the estimated turnaround time is 5 to 7 business days
Support not available for discontinued devices. Devices with bent frame may require additional repair.
Screen repair
  • Enjoy affordable solutions by replacing what’s broken, save money and experience an eco-conscious4 solution that replaces fewer parts
  • During this service, your phone’s front screen will be replaced
  • This repair option is only available when sending in your device for Mail-In repair
  • Estimated turnaround time is 5 to 7 business days when setting up a Mail-In repair
The device cannot have a bent or broken frame, or swelling of the battery and there must not be other hardware failures detected during triage.
Screen module replacement pricing
Galaxy Z Galaxy Z Fold4 (Inner) $499
Galaxy Z Fold4 (Outer) $149
Galaxy Z Fold3 5G (Inner) $4795
Galaxy Z Fold3 5G (Outer) $149
Galaxy Z Fold2 5G (Inner) $5495
Galaxy Z Fold2 5G (Outer) $139
Galaxy Fold (Inner) $5996
Galaxy Fold (Outer) $139
Galaxy Z Flip4 (Inner) $349
Galaxy Z Flip4 (Outer) $99
Galaxy Z Flip3 5G (Inner) $349
Galaxy Z Flip3 5G (Outer) $99
Galaxy Z Flip / Z Flip 5G (Inner) $4997
Galaxy Z Flip / Z Flip 5G (Outer) $99
Galaxy Z Flip (Inner) $4998
Galaxy Z Flip (Outer) $99
Screen repair pricing
Galaxy Z Galaxy Z Fold4 (Inner) $357
Galaxy Z Fold4 (Outer) N/A
Galaxy Z Fold3 5G (Inner) $3575
Galaxy Z Fold3 5G (Outer) N/A
Galaxy Z Fold2 5G (Inner) $3485
Galaxy Z Fold2 5G (Outer) N/A
Galaxy Fold (Inner) $3156
Galaxy Fold (Outer) N/A
Galaxy Z Flip4 (Inner) $219
Galaxy Z Flip4 (Outer) N/A
Galaxy Z Flip3 5G (Inner) $292
Galaxy Z Flip3 5G (Outer) N/A
Galaxy Z Flip / Z Flip 5G (Inner) $2887
Galaxy Z Flip / Z Flip 5G (Outer) N/A 
Galaxy Z Flip (Inner) $2928
Galaxy Z Flip (Outer) N/A
N/A indicates that the model is not available for mail-in screen repair.
Screen module replacement pricing
Galaxy S Galaxy S22 Ultra $289
Galaxy S22+ $229
Galaxy S22 $199
Galaxy S21 Ultra 5G $289
Galaxy S21+ 5G $229
Galaxy S21 5G $199
Galaxy S21 FE 5G $169
Galaxy S20 Ultra 5G $279
Galaxy S20+ 5G $269
Galaxy S20 5G $249
Galaxy S20 FE 5G $149
Galaxy S10 5G $279
Galaxy S10+ $269
Galaxy S10 $249
Galaxy S10e $199
Galaxy S10 Lite $179
Galaxy S9+ $229
Galaxy S9 $219
Galaxy S8+ $229
Galaxy S8 and Galaxy S8 Active $219
Screen repair pricing
Galaxy S Galaxy S22 Ultra $208
Galaxy S22+ $162
Galaxy S22 $157
Galaxy S21 Ultra 5G $199
Galaxy S21+ 5G $149
Galaxy S21 5G $145
Galaxy S21 FE 5G N/A
Galaxy S20 Ultra 5G $190
Galaxy S20+ 5G $180
Galaxy S20 5G $173
Galaxy S20 FE 5G N/A
Galaxy S10 5G $165
Galaxy S10+ $170
Galaxy S10 $165
Galaxy S10e $130
Galaxy S10 Lite N/A
Galaxy S9+ $150
Galaxy S9 $145
Galaxy S8+ N/A
Galaxy S8 and Galaxy S8 Active N/A
N/A indicates that the model is not available for mail-in screen repair.
Screen module replacement pricing
Galaxy Note Galaxy Note20 Ultra 5G $269
Galaxy Note20 5G $219
Galaxy Note10+ 5G $279
Galaxy Note10+ $279
Galaxy Note10 $239
Galaxy Note9 $239
Galaxy Note8 $239
Screen repair pricing
Galaxy Note Galaxy Note 20 Ultra 5G $205
Galaxy Note 20 5G $153
Galaxy Note 10+ 5G $190
Galaxy Note10+ $190
Galaxy Note 10 $185
Galaxy Note 9 $160
Galaxy Note8 N/A
N/A indicates that the model is not available for mail-in screen repair.
Screen module replacement pricing
Galaxy A Galaxy A71 5G $159
Galaxy A53 5G $129
Galaxy A52 5G $129
Galaxy A51 / A51 5G $129
Galaxy A50 $129
Galaxy A42 5G $119
Galaxy A32 5G $109
Galaxy A23 5G $99
Galaxy A21 $99
Galaxy A20 $89
Galaxy A13 5G $89
Galaxy A12 $89
Galaxy A11 $89
Galaxy A10e $79
Galaxy A03s $79
Galaxy A02s $79
Galaxy A01 $79
Screen repair pricing
Galaxy A Galaxy A71 5G N/A
Galaxy A53 5G N/A
Galaxy A52 5G N/A
Galaxy A51 / A51 5G N/A
Galaxy A50 N/A
Galaxy A42 5G N/A
Galaxy A32 5G N/A
Galaxy A23 5G N/A
Galaxy A21 N/A
Galaxy A20 N/A
Galaxy A13 5G N/A
Galaxy A12 N/A
Galaxy A11 N/A
Galaxy A10e N/A
Galaxy A03s N/A
Galaxy A02s N/A
Galaxy A01 N/A
N/A indicates that the model is not available for mail-in screen repair.
Screen module replacement pricing
Galaxy XCover Galaxy XCover 6 Pro $99.00
Screen repair pricing
Galaxy XCover Galaxy XCover 6 Pro N/A
N/A indicates that the model is not available for mail-in screen repair.
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We come to you

With our special We Come to You service, we’ll fix your phone at your place, your office, your best friend’s house or even your favorite restaurant. It’s a whole new level of convenience.

  • Enjoy same day repairs in most cases and nationwide coverage.
  • Schedule online and a certified technician will come to your location.

1 For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device (“Qualifying Purchase”), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Device models that currently qualify for trade-in and trade-in credit amounts associated with those models are available on Samsung.com and the Shop Samsung App; eligible models and amounts may change at Samsung’s sole discretion. To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements, which include, but are not limited to, that the device powers on, holds a charge, and does not power off unexpectedly; has a functioning display; has no breaks or cracks in the screen (unless a cracked screen offer applies); has no breaks or cracks in the case; has no liquid damage (whether visible or not); has no other defects that go beyond normal wear and tear; is not on a black list; has a verified FCC ID; has been reset to factory settings; has all personal information removed; has all software locks disabled; and is owned by you (leased devices are not eligible). Anticipated trade-in value will be applied as a credit at time of purchase, but, if you do not send in your trade-in device within 15 days of receipt of your Qualifying Purchase, you will be charged back for the trade-in credit applied to your purchase, or if you send in your trade-in device within 15 days of receipt of your Qualifying Purchase but Samsung determines your device does not meet all eligibility requirements, you will be charged back for the trade-in credit applied to your purchase minus $25. Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Limit 1 trade-in per Qualifying Purchase. Samsung reserves the right to modify or discontinue this offer at any time. The Trade-In Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Additional terms, including terms that govern the resolution of disputes, apply. Click here to learn more: https://www.Samsung.com/us/trade-in/terms-and-conditions/

2 Additional restrictions and limitations apply, see warranty link:  https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty

3 Find a store to schedule an appointment for qualified phone repair at the following link:  https://www.Samsung.com/us/support/service/

4 If only the screen needs replacement, we can now isolate it without having to also replace other connected parts such as the bezel or frame.

5 If your Galaxy ZFold2 5G was purchased before December 31, 2021, you may be eligible for a one-time special screen replacement price of $149.00.

6 If your Galaxy Fold was purchased before December 31, 2020, you may be eligible for a one-time special screen replacement price of $149.00.

7 If your Galaxy Z Flip / Z Flip was purchased before December 31, 2020, you may be eligible for a one-time special screen replacement price of $119.00.

8 If your Galaxy Z Flip was purchased before December 31, 2020, you may be eligible for a one-time special screen replacement price of $119.00.

θ Check with the Samsung representative for estimated prices for other repairs.  Prices may vary if visiting a Samsung Authorized Service Provider location.  We Come To You prices may vary through a Samsung Authorized Service Provider.  These prices apply in the United States only.

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
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