Select your product
Select your product
what is your carrier type?
carrier is a wireless service provider and wifi is a product without a carrier
Enter your IMEI number
Find your IMEI number
- Swipe down from the top of your phone and tap the settings icon
- Scroll down and find About phone
- Tap About phone
- Locate your IMEI number
Enter your serial number
Select a product category
Enter model code
Find your model number
Find your serial number
Find IMEI/Serial number
Select from menus below to find your IMEI/Serial number.
Alternate ways to find your IMEI number
- Dial *#06# on the phone
The device information will display the IMEI number.
- Back of your device
° You can locate the IMEI number on the back of your device.
° If your device has a removable battery, remove the battery to uncover the IMEI number.
- Purchase receipt
Check your purchase receipt or contract for the IMEI number.
- Your carrier’s website
Your account details may post the IMEI and serial number.
Limited warranty coverage
If your device is intended for sale by Samsung outside the United States only, it is not covered by Samsung’s US limited warranty. The device may be covered by a warranty applicable in another country. If repair service is requested in the US it may be repaired at a cost, if it is repairable.
- You will be charged a repair cost and the repair time can be longer than usual.
- Detailed cost & estimated repair time can be confirmed at a Samsung Authorized Service Center.
How can I begin the warranty repair process?
You Are About To Be Redirected To Investor Relations Information for U.S.Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
Redirect NotificationAs of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
Select CONTINUE to visit HP's website.