Warranty Checker

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    Your warranty

Select your product

Select your product to input IMEI or Serial Number to find your Warranty Coverage

    what is your carrier type?

    carrier is a wireless service provider and wifi is a product without a carrier

      Enter your IMEI number

      IMEI number

      IMEI number is a 15 digit code.

      Find your IMEI number

      Let’s chat

      Let us help you with your warranty, available 24/7.

      Chat now
      Continue

      Find your IMEI number

      1. Swipe down from the top of your phone and tap the settings icon
      2.  Scroll down and find About phone
      3. Tap About phone
      4. Locate your IMEI number
      Check alternative ways

      Enter your serial number

      Serial number

      Your serial number is a 11 digit code

      Find your Serial number

      Let’s chat

      Let us help you with your warranty, available 24/7.

      Chat now
      Continue

      Confirm your information

      What's your model code

      Let’s chat

      Let us help you with your warranty, available 24/7.

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      Your serial number

      Serial number

      Continue

      Select a product category

      Enter model code

      Continue

      Limited warranty coverage

      Manufacturer warranty is valid until

      Tuesday, March 1, 2024

      Please register your product to validate your purchase date.

      Register my product

      Manufacturer warranty expires on

       Tuesday, March 1, 2024

      Please register your product to validate your purchase date.

      Register my product

      Manufacturer warranty expired on

       Tuesday, March 1, 2024

      Please register your product to validate your purchase date.

      Register my product

      Unable to validate your warranty status

      Your product is not registered. Register your product to check warranty status.

      Please register your product to validate your purchase date.

      Register my product

      Manufacturer warranty is valid until

       Tuesday, March 1, 2024

      Please register your product to validate your purchase date.

      Register my product

      Manufacturer warranty expires on

       Tuesday, March 1, 2024

      Please register your product to validate your purchase date.

      Register my product

      Manufacturer warranty expired on

       Tuesday, March 1, 2024

      Please register your product to validate your purchase date.

      Register my product

      Unable to validate your warranty status

      Your product is not registered. Register your product to check warranty status.

      Please register your product to validate your purchase date.

      Register my product

      Samsung Care+

      When the unexpected happens, rest easy with Samsung Care+

      Learn more

      Service & Support

      Diagnose, troubleshoot issues, faster and accurately.

      Request service

      Warranty

      Track warranty status and extensions conveniently

      View details

      Non-US Product

      If your device is intended for sale by Samsung outside the United States only, it is not covered by Samsung’s US limited warranty. The device may be covered by a warranty applicable in another country. If repair service is requested in the US it may be repaired at a cost, if it is repairable.

      • You will be charged a repair cost and the repair time can be longer than usual.
        • Detailed cost & estimated repair time can be confirmed at a Samsung Authorized Service Center.
      Warranty tips

      Purchase location

      Products purchased outside of the United States will not register.

      IMEI number

      Let us help you locate your IMEI number
      Find IMEI, S/N, Model #

      Characters look alike

      The letter “O” can look like the number zero “0” or the letter “S” can look like the number five “5.” Take a closer look.

      FAQ

      How can I begin the warranty repair process?

      To initiate the warranty repair process, begin by registering your product and accessing My Page & Products.  Please locate your product and select Request service button. Additionally, you have the option to visit the Repair Service page for further assistance.

      How can I find the IMEI/Serial number for my product?

      We have specific guides prepared for your product, look for the "Find your IMEI number" or "Find your serial number" button, when prompted to enter that information.

      How can I verify the warranty for my SmartTag or accessories?

      For support regarding these products, kindly contact our dedicated customer support at 1-800-SAMSUNG.

      What should I do if I want to dispute my warranty expiration date?

      If you believe there is an error in your warranty expiration date, you can initiate the dispute process by selecting Validate My Warranty located at the bottom of the warranty confirmation page.

      How can I check the status or start a claim on my Samsung Care Plus warranty?

      To check the status of your Samsung Care Plus warranty or start a claim, customers should visit: 
      We're here for you

      Contact Samsung Support

      Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
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