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Accessibility Statement

This Accessibility Statement applies to:
 
Last updated November 18, 2022
 
This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:
 
For Windows users: JAWS and Internet Explorer or NVDA and Firefox
For Mac users: VoiceOver and Safari or VoiceOver and Chrome
For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

Accessibility Statement

This Accessibility Statement applies to:
 
Last updated November 18, 2022
 
This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:
 
For Windows users: JAWS and Internet Explorer or NVDA and Firefox
For Mac users: VoiceOver and Safari or VoiceOver and Chrome
For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

We value digital inclusion

Samsung Electronics America has taken careful measure to provide a fully accessible and optimized user experience for all site visitors, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

The Samsung Electronics America website is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.

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AudioEye accessibility Certification

The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing with the goal of maximizing conformance with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Success Criteria.

AudioEye certifies that the www.samsung.com website is in the process of being enhanced to conform with WCAG 2.0 Level AA Success Criteria to the greatest extent possible.

AudioEye and Samsung Electronics America continue to collaborate in an ongoing effort to maintain conformance and provide an accessible user experience for all users.

AudioEye Toolbar

AudioEye Toolbar

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An icon of a microphone.
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Player

Listen to the content of a web page read aloud.

Reader

Customize the visual display of the website.

Voice (if applicable)

Command the browser using your voice.

Site menu

Navigate simplified menus using your keyboard or mouse.

Page elements menu

Access page elements and regions with simple key strokes.

AudioEye Helpdesk

Report accessibility related issues

Need assistance? Flip the switch below to activate the assistive toolbar

If you don't already have access to assistive tools, such as screen readers, we provide free web enhancement tools that allow site visitors to customize their user experience. To access these tools, activate the Ally Toolbar and select the AudioEye icon in the bottom right corner of the screen. 

Need assistance? Flip the switch below to activate the assistive toolbar

If you don't already have access to assistive tools, such as screen readers, we provide free web enhancement tools that allow site visitors to customize their user experience. To access these tools, activate the Ally Toolbar and select the AudioEye icon in the bottom right corner of the screen. 

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If you are having trouble accessing this site, please let us know

Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the Samsung Electronics America website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.

Web accessibility guidelines

Samsung Electronics America has leveraged the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user-friendly for everyone.

These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Samsung Electronics America has elected to conform to Level AA of these guidelines.

Related Links:

Web Accessibility Initiative (WAI)
Design guidelines for electronic and information technology

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Third-Party Sites

Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Samsung Electronics America products and services. These sites, which are not controlled by Samsung Electronics America, may present challenges for individuals with disabilities that we are not able to control or remedy.

As made publicly available, here are the Accessibility Policies provided from these third-party sites:

Accessibility point of contact

For all accessibility questions – large or small – please reach out to our Accessibility Team via email at accessibility@sea.samsung.com or phone at
972-761-7123.

Accessibility database

For details about specific Samsung devices, please visit the Global Accessibility Reporting Initiative (GARI) database at http://www.gari.info/.

Compliance Hotline

If you have any questions or need to report concerns regarding any activities you feel are unlawful or unethical, contact the Samsung North America Compliance Team.

Report an issue