1. Home
  2. /
  3. Galaxy Buds and Gear IconX charging tips and precautions

Galaxy Buds and Gear IconX charging tips and precautions

Galaxy Buds wireless charging  - Galaxy Buds and Gear IconX charging tips and precautions

From your early morning workout to a late night of studying, you want your earbuds' battery to last as long as you do. We'll give you the inside scoop on battery charging tips and precautions to get the most out of your battery, preventing damage to your earbuds.

Note: Use only Samsung-approved charging devices and accessories. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage.

Battery life

While all of the earbuds are built to last all day, the buds' battery life and charging times may differ depending on the model you have. 

  • Galaxy Buds give you up to 13 hours of play time - 6 hours of charge in the earbuds, and 7 hours in the case. Plus, charging for just 15 minutes will give you up to 1.7 hours of battery life. Additionally, you can wirelessly charge  the Galaxy Buds.

  • Gear IconX (2018) earbuds last up to 7 hours (Standalone Mode) and 5 hours (Bluetooth Mode) when fully charged, so you get plenty of time to hear your favorite songs. If you're using the earbuds to take calls, they can last up to 4 hours. A fully-charged case provides one extra charge on the go.

  • Gear IconX (2017) earbuds last up to 3 hours when fully charged. As long as the charging case is fully charged, you can charge the Gear IconX earbuds using the case up to 2 times.

Note: Charge and play times may vary based on device usage and conditions during use.

Reduce battery consumption

Just by making a couple adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them.

  • When you are not using the earbuds, keep them in the charged charging case.

  • Change the notification settings from the Galaxy Wearable app on the connected phone.

Battery charging tips and precautions

Take care of your earbuds by keeping these charging tips and precautions in mind.

  • If there is any form of liquid, including sweat, on the charging terminals, corrosion may occur on the terminals. Clean the terminals before charging the battery.

  • Using a power source other than the charger (such as a computer) may result in a slower charging speed due to a lower electric current.

  • While charging, the earbuds and the charging case may heat up. This is normal and should not affect the earbuds’ lifespan or performance. If the battery heats up more than usual, the charger will stop charging.

  • If the earbuds and the charging case are completely discharged, it may take a while for them to start charging.

  • If the earbuds and charging case are not charging properly, visit a local Samsung Service Center with your earbuds and charger.

  • Avoid bending the charger. Doing so may damage or reduce the lifespan of the charger. Never use a damaged charger.

  • If the earbud battery indicator light is black or flashing red, remove the earbuds to make sure both the earbud tips and wingtips are properly attached. It may be necessary to clean the earbuds, including the charging contact. Then, re-insert the earbuds.

  • If the indicator light does not work as described in the "Battery indicator light" section, disconnect and reconnect the charger. Check the USB cable, wall adapter and charging case for damage. It may be necessary to try a different USB cable and wall adapter. If the issue persists, visit a local Samsung Service Center with your earbuds and charger.

Charge your earbuds

After a long workout or music session, your earbuds are going to need a charge. First, open your earbud charging case, and place the earbuds into their corresponding slots in the charging case. Then, close the lid.

Next, using the included USB cable, connect the cable to the USB charging port on the back of the charging case. Connect the other end of the USB cable to a power source, such as a Samsung-approved USB power adapter (sold separately). You can also wirelessly charge the Galaxy Buds. However, this option is not available for Gear IconX. When the battery is completely drained, it needs at least 20 minutes to turn on. 

Make sure to also look at both the bud's and the case's indicator lights, so you know what's going on.

 

The earbuds' indicator light

You can check the status of the earbuds by looking at the earbuds' battery indicator light:

  • Red: Charging.

  • Green: Fully charged.

  • Flashing Red: Charging disabled due to an error or abnormal temperature.

Galaxy Buds charging in the case

The charging case's indicator lights

You can also check the charging case's indicator status. Remember the buds and case each have their own charge. Depending on your earbuds, the charging case indicator light will be located on the front or rear of the case.

  • Red: Charging or below 30 percent battery.

  • Green: Fully charged or above 60 percent battery.

  • Yellow: Between 30 and 60 percent battery.

  • Blue: Firmware is updating.

Galaxy Buds case with green indicator light glowing

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon – Sun: 8AM – 12AM (EST) Printer support visit: hp.com/support/samsung

Message Us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK

Help with new/existing order

(1-855-726-8721) Samsung experts standing by 8 am to 12 am EST, 7 days a week

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
  • General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
  • Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
  • Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864