1. Home
    2. /
  2. Wireless charging for your phone

Wireless charging for your phone

A Galaxy phone and Galaxy Buds in front of a wireless charger

Imagine a world with no wires - that dream is now a reality with Samsung Wireless Chargers! With these chargers, you can charge your phone simply by placing it on the charger (sold separately). The Wireless Charging Stand is compatible with newer Galaxy phones, while the Wireless Charging Pad works with earlier Galaxy models. In most cases, you won't need to remove the phone's case or cover, and you can still use your phone while it's charging.

Note: Available screens and settings may vary by wireless service provider, software version, and phone model.

Charge your phone wirelessly

Note: Fast wireless charging is automatically activated when you use a fast wireless charger. The indicator light on the front of the charging duo, stand, or pad may work differently depending on the device or wireless charging cover being used.

With no wires to get in your way, charging becomes a cinch. First, connect the charging stand's wall charger into a power outlet, and place your phone on the charging stand with the screen facing up. Next, connect the other end of the charger into the back of the charging stand's base. The indicator light on the base will flash blue, green, and cyan when you first connect the cable.

A cable being plugged into the charging port on Wireless Charging Stand

When you're ready, place your phone or compatible device on the wireless charger. In order for it to charge properly, the device's back should make contact with the wireless charger. Foldable phones should be closed and also have their back facing the charging pad.

Indicator light colors

You see a blue light on your wireless charger, but what does it mean? We have a breakdown of the different indicator lights and what they signify right here:

    • Blue - Charging

    • Green - Fully charged

    • Cyan - Charging at low power (less than 5V2A)

    • Flashing Blue - Not charging properly due to the phone's position on the charger

    • Off - When the phone is removed from the wireless charger or when the wireless charger is not connected to a power outlet

    Important: If the indicator light does not work as described, disconnect the cable from the wireless charger and reconnect it. The indicator light may work differently depending on the phone or the wireless charging cover.

Prevent issues with wireless charging

If your wireless charger doesn't seem to be working, there's usually a quick fix, such as removing a thick phone case. Check out the following solutions to help your charger work better:

  • When the device is placed incorrectly on the charging surface, it may not charge properly. Make sure your device is placed in the center of the charging pad with no obstructions. The device's back should come in contact with the charger.

  • Wireless charging may not work properly if you have a thick case on your phone. If needed, remove it before placing your phone on the wireless charger.

  • When a headset is connected to your phone, place the phone in a landscape position on the wireless charger. If you place the phone in a portrait position, it may not charge.

  • If you use the wireless charger in areas with weak network signals, you may lose network reception.

  • If a different charger or USB cable is connected to your phone, the wireless charging feature may be unavailable.

  • Make sure the wireless charger is plugged into a power outlet or power source.

Other answers that might help

Samsung Customer Service

Samsung Customer Service

Need a repair for your Samsung Smartphone or Tablet?

Visit a Customer Service Location for hands-on service and expert advice.

Learn More

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon – Sun: 8AM – 12AM (EST) Printer support visit: hp.com/support/Samsung

Message Us

Get support from Samsung Experts and Samsung Care Pros Or Text HELP to 62913

24 HOURS 7 DAYS A WEEK
Message Us

Help with your Order

Your order, returns, refunds and trade-in questions answered

ORDER SUPPORT

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

JOIN DISCUSSION

Question about a promotion?

Learn more about Samsung promotions.

SAMSUNG PROMOTIONS
Contact
  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile Support 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
  • Order Support Order Help