Wireless Charging for Your Phone
Imagine a world with no wires. That dream is now a reality with the Samsung Wireless Chargers! With these special chargers, you can charge your phone simply by placing it on the charger (sold separately). The Wireless Charging Stand is compatiable with newer Galaxy phones while the Wireless Charging Pad works with earlier Galaxy phones. And don't worry, in most cases, you won't need to remove the phone's case or cover, and you can still use your phone while it's charging.
Charge Wirelessly
The indicator light on the front of the charging stand or pad may work differently depending on the phone or the wireless charging cover being used.
Fast wireless charging is automatically enabled when you use a fast wireless charger.
Connect the charging stand's wall charger into a wall outlet.
Place your phone on the charging stand with the screen facing up.
Connect the other end of the charger into the back of the charging stand's base. The indicator light on the base will flash blue, green, and cyan when you first connect the cable.
Indicator Light Identification
The indicator light on the stand let you know the wireless charger's status.
If the indicator light does not work as described, disconnect the cable from the wireless charger and reconnect it. The indicator light may work differently depending on the phone or the wireless charging cover.
| Color | Status |
| Blue | Charging |
| Green | Fully charged |
| Cyan | Charging at low power (less than 5V2A) |
| Flashing Blue | Not charging properly due to the phone's position on the charger |
| Off | When the phone is removed from the wireless charger or when the wireless charger is not connected to a power outlet |
Troubleshooting
When the phone is not placed on the charging surface properly, your phone may not charge properly.
Wireless charging may not work properly if you have a thick case on your phone. If needed, remove it before placing your phone on the wireless charger.
When a headset is connected to your phone, place it in a landscape position on the wireless charger. If you place the phone in a portrait position, it may not charge.
If you use the wireless charger in areas with weak network signals, you may lose network reception.
Samsung Customer Service
Need a repair for your Samsung Smartphone or Tablet?
Visit a Customer Service Location for hands-on service and expert advice.
How would you like to contact us?
SMS Chat
Text SMSCARE to 62913 to receive live support 24/7*
Social Support
Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.
Ask the Community
Browse answers, ask questions and get solutions from other Samsung customers.
Send us an Email
We’ll respond within 24 hours of your request.
Question about a promotion?
Learn more about Samsung promotions.
