Bespoke AI Front-Load Washing Machine Series 5 AI Energy 8KG

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Dimensions

  • Width

    600 mm

  • Height

    850 mm

  • Depth

    550 mm

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Bespoke AI Front-Load Washing Machine Series 5 AI Energy 8KG
Black 8 kg

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Highlights

Hygiene Steam

Hygiene Steam

EcoBubble

EcoBubble

Washing Capacity (kg)

Washing Capacity (kg)

Energy Efficiency Class

Energy Efficiency Class

Features

Lovely bubbly

Ecobubble™

ecobubble™ technology is one of our brilliantly useful features designed to make laundry less of a chore. Mixing air, water and detergent it cleverly creates bubbles that wash your clothes at cooler temperatures, helping you to bring down your energy bills.

. .
. .

Smart energy savings

SmartThings Energy

Monitor and reduce your washing machine's energy use with SmartThings AI Energy mode*. For cycles using AI Energy mode you can reduce energy use by up to 70%**

. .
. .

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. ** Based on internal testing on the WW11BB944AGB model on a Cotton 40 degrees wash with the AI Energy Mode turned on compared to not using AI Energy Mode.

Performance

Stain solver

Bubble Soak

Meal time mess or grass stains? Whether it's cotton, synthetics or baby clothes, add a 30-minute bubble soak to your wash. Then let our unique ecobubble™ technology go deep into the fabrics to loosen stubborn stains. You'll love how brilliant it gets your whites.

Hygiene

Go cleaner with the power of steam

Hygiene Steam

When it comes to deep down cleaning, not all washing machines are up to the job. So it’s good to know that Hygiene Steam on your Samsung washing machine banishes the things you can see and those you can’t – bacteria, pollen, dust mites and more. The steam is released upwards to make sure every last item gets a deep and even clean. The results? 99.9% of bacteria are obliterated and allergens inactivated*. No pre-soaking, no hassle, no worries.

*Testing done by Intertek on Staphylococcus aureus and Escherichia coli and Dermatophagoides farinae Hughes, on 100% cotton, 3kg load, with standard powder detergent. Individual results may vary.

Clean machine, spotless clothes

Drum Clean

Looking for the cleanest clothes? It all starts with a sparkling washing machine. Drum Clean keeps the inside of your washer hygienically clean with a combination of soaking, pulsating and high-speed spinning that removes 99.9% of odour-causing bacteria* from the drum, without using any detergents. And it even reminds you after 40 washes to run a cleaning cycle. The best news? Good maintenance will save you some money in the long run.

* Eliminates 99.9% of bacteria from the inside of the washing machine. Based on testing by Intertek of the Drum Clean cycle.

Clean drawer, cleaner clothes

StayClean Drawer

Keep your detergent flowing freely through your washing machine and get cleaner clothes with the StayClean Drawer. Targeted jets of water rinse away build-up in the drawer so you don’t have to. And because it keeps your washing machine in great shape, your clothes get thoroughly and hygienically cleaned every time.

Durability

Durable & efficient

Digital Inverter Motor with 10-year warranty

*10-year warranty is limited to the motor only

Do the SmartThings at Home

Loads Smarter

Wi-Fi Embedded

Get a smarter washing experience with an intelligent, easy-to-use control panel that remembers your laundry habits and suggests your favourite cycles. While the SmartThings app* lets you schedule your wash from anywhere.

*Available on Android and iOS. An internet connection is required.

SmartThings Energy

Efficient energy use. Smart savings.

Monitor your washing machine's energy use in real time and change settings from your smartphone with SmartThings AI Energy mode*. Check your daily, weekly and monthly energy consumption to take control. If you choose a cycle using AI Energy mode, you can reduce energy use by up to 70%**.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. ** Based on internal testing on the WW11BB944AGB model on a Cotton 40 degrees wash with the AI Energy Mode turned on compared to not using AI Energy Mode.

SmartThings Home care

Smart maintenance. Easy upkeep.

Our Washing Machines and Tumble Dryers are packed with innovations that are made to last. But for added peace of mind, there's Smart Check on the Samsung SmartThings app*. If an error pops up, it helps you work out any issues using your phone. So you can take care of the troubleshooting yourself, without paying for an engineer

*Available on Android and iOS. An internet connection is required.

How to measure

Specifications

  • Washing Capacity (kg)

    8.0 kg

  • Bubble technology

    Bubble technology

  • Energy Efficiency Class

    A

  • Net Dimension (WxHxD)

    600 x 850 x 550 mm

  • Net Weight

    65 kg

  • Washing Capacity (kg)

    8.0 kg

  • Body colour

    Black

  • Door

    Carved Door (Black)

  • Panel Display

    LED

  • Energy Efficiency Class

    A

  • Energy Consumption (100 cycles)

    47 kWh

  • Water Consumption (cycle)

    48 L

  • Duration of the Eco 40-60 (H:MM)

    3:38

  • Spin Efficiency

    B

  • Noise Emission Class

    A

  • Noise Level (Spin)

    72 dB

  • Add Garments

    Yes

  • Aqua Hose

    No

  • Bubble Soak

    Yes

  • Bubble technology

    Yes

  • Child Lock

    Yes

  • Delay End

    Yes

  • Drum Clean

    Yes

  • Drum type

    2nd Diamond

  • Easy Iron

    Yes

  • Intensive

    Yes

  • Leakage Sensor

    No

  • Motor

    DIT

  • Pre Wash

    Yes

  • Quick Wash

    Yes

  • Smart Things

    Yes

  • Spin Speed

    1400 rpm

  • StayClean Drawer

    Yes

  • Steam

    Yes

  • Eco 40-60

    Yes

  • Quick Wash 15'

    Yes

  • Bedding

    Yes

  • Cotton

    Yes

  • Colours

    Yes

  • Drum Clean

    Yes

  • Downloaded

    Yes

  • Hygiene Steam

    Yes

  • Intense Cold

    Yes

  • Less Microfiber

    Yes

  • Mixed Load

    Yes

  • Rinse + Spin

    Yes

  • Synthetics

    Yes

  • Wool/Delicates

    Yes

  • Net Dimension (WxHxD)

    600 x 850 x 550 mm

  • Net Weight

    65 kg

  • Gross Dimension (WxHxD)

    670 x 890 x 660 mm

  • Gross Weight

    67 kg

  • Full Depth Including Protruding Part

    635 mm

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

Reviews

Bespoke AI Front-Load Washing Machine Series 5 AI Energy 8KG

4.7

Recommended by 94% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5.0 78%
4.0 16%
3.0 3%
2.0 1%
1.0 2%
Features 4.7
Performance 4.7
Design 4.6
Value 4.6
Noise 4.7
Ease of Use 4.6
AI review summary
  • Customers consistently praise the machine's remarkable quietness during both wash and spin cycles, with many noting it's quieter than previous models they've owned
  • Reviewers highlight excellent cleaning performance across various programs, with clothes coming out fresh and clean, plus strong energy and water efficiency
  • Most customers love the sleek, modern design and intuitive user interface, with the SmartThings app integration being a standout favorite feature
  • Many appreciate the 9kg drum capacity for reducing wash loads and commend the overall build quality and reliability
  • A few note minor limitations like faint display text and lengthy wash cycles, though these concerns are minimal and don't affect overall satisfaction
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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Filters

1,437 Reviews

Simkevics
5 (9,999)

2025-08-06

Ramsgate, Kent, UK

5 (9,999)
We’re really happy with this washing machine. The 9kg capacity is ideal for our family, and the AI-powered energy-saving features are impressive – we’ve already noticed lower electricity usage. It’s packed with smart technology, including the SmartThings app, which lets us control everything from our phone. The ecobubble function washes perfectly even at low temperatures, and the hygiene steam option gives peace of mind for allergy sufferers. Stylish design and very quiet during operation. Highly recommended!
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

1 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-08-14

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CH at Samsung Support

Bzz 12
5 (9,999)

2024-09-15

5 (9,999)
Very Quiet running at all speeds / does not move at all
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-09-30

CX

Thank you for your review! It is a pleasure to see how happy you are with the quiet operation and incredible features on your new washing machine! This magnificent machine will serve you home well for years to come! ^CR at Samsung Support

Bob
3 (9,999)

2026-05-14

Capacity : 8 kg | Colour : Black
3 (9,999)
I want to make a complaint about the men who plumbed my washer in I have only used the washer a few times And my neighbour below me told me today I have a leak and water is going in his property I checked the washer and it was leaking slowly where the men had fitted the pipe from the washer to my pipe in the property I need somebody to phone me regarding my complaint
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Design

3 (9,999)

Features

3 (9,999)

Performance

3 (9,999)
Estelle1710
3 (9,999)

2021-08-21

Toulouse

Capacity : 8 kg | Colour : Black
3 (9,999)
Un morceau du tambour c'est cassé à l'intérieur à couper le caoutchouc, je suis dégoûtée car la machine en elle mm est très bien. Mais la garantie passé je peu la jeter car la réparation coûte très cher.
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Features

5 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-08-24

service clients Samsung

"Chère Estelle1710, Merci de votre retour concernant le Lave-linge ecobubble™ 9kg - WW90TA046TH. Votre retour est important pour apporter les améliorations nécessaires au sein de nos équipes. Connaissez vous le service smart repair ? Grâce à ce service pour les produits hors garantie , vous pouvez bénéficier d’une réparation rapide avec des pièces d’origine garanties 1 an . Vous pouvez visualiser rapidement le montant de votre réparation : https://www.samsung.com/fr/support/smart-repair-service/home-appliances/ Si vous souhaitez changer d’appareil , nous vous invitons à découvrir les différents modèles disponibles : https://www.samsung.com/fr/washers-and-dryers/washing-machines/?available-online Nous restons à votre écoute. Morgan, service clients Samsung "

annoyed consumer
1 (9,999)

2024-05-20

London

1 (9,999)
Rubber seal has come off with the wire. Samsung do not cover it under warranty. Machine is 13 months old and we are always very careful of not overloading the machine so in my opinion this machine is not fit for purpose
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Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

4 (9,999)

Ease of Use

3 (9,999)
Melody89
2 (9,999)

2025-04-06

Basingstoke

2 (9,999)
One of the most annoying washing machines I've ever purchased! The touch screen panel, and the child lock features are pointless when they can simply press the off button.. or if you accidentally lean on it with your clothes it turns off! Poor design! Other machines I've had it starts right where it stopped but no, not this one.. you'll be half way, drum full and it's lent on and it turns off.. y9u then have to drain and use the DOWNLOADED spin cycle just to restart again! If I could i'd throw it out the window! And not to mention the socks that gather at the front, get a sock bag if you buy this! They come out dripping wet and often still with detergent on them from being at the door during the cycle! Poor design and wastes water!!
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Features

1 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

3 (9,999)

Noise

3 (9,999)

Ease of Use

3 (9,999)
Test2357Dk
5 (9,999)

2023-11-26

Alsace

Capacity : 8 kg | Colour : Black
5 (9,999)
Excellent produit
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2023-11-27

Service clients Samsung

Bonjour Test2357Dk, Votre satisfaction est une source de motivation pour toute notre équipe. Nous vous remercions pour votre confiance et votre fidélité envers Samsung. Nous avons hâte de vous revoir bientôt ! Sasha, service clients Samsung

Cinghiali
5 (9,999)

2025-02-15

5 (9,999)
It is a quiet, energy efficient and very effective washer. It has a wide range of programmes shouhld you choose to use them but we've found, that for the 2 of us, the Mixed Load is perfectly adequate - and do remember you can alter the water temperature and spin speed if required. We tend to lower the water temp. from the default 40' setting to 30' - the load of clothes & bedding perfectly cleaned. The only problem is finding the serial number - it wasn't on the door or door surround so we entered the lower number on a QI sticker, near the door.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Joe Washing Machine Buyer
5 (9,999)

2024-04-06

The Middle of Nowhere, UK

5 (9,999)
I put my dirty clothes in and they come out clean. It uses some water and some electricity, and if you connect the phone software to it, it'll even tell you how much water and electricity it's used. It's quiet and it plays an irritating tune when it finishes a wash cycle. The buttons and display are good. It looks like it would fit in with a modern house, but my house is very old so it looks somewhat anachronistic, however that isn't a problem for me because I don't sit looking at the washing machine all day. Attached for your viewing pleasure is the optional infurating jingle the washing machine plays, which can be heard all over the house. Why someone at Samsung thought this was a good idea, I am not sure, but there we go.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-04-09

Samsung UK Reviews Team

Thank you for sharing your positive experience with our ecobubble™ Washing Machine, Joe! We're thrilled to see you're impressed by the cleaning performance and range of features it has, notably the SmartThings connectivity which allows you to monitor your water and electricity usage to help you be more energy-efficient! We're also pleased to see you're enjoying the buttons and display, as well as the quiet operation. We understand the end-of-cycle jingle isn't to everyone's taste, which is why we've included the option to mute this if you'd prefer. You can do this by holding down the '08 Intensive' button down for 3 seconds. If you need further assistance with your machine, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6427wwpEN ^AP at Samsung Support

B012434
1 (9,999)

2025-04-18

West midlands

1 (9,999)
Poor machine, small items such as socks and washing pods always make there way to the front of the machine and get stuck in the seal, clothes often not been cleaned properly as the pod doesn't always dissolve due to this. I paid for the machine to be professionally fitted, the men who turned up couldn't speak English and did not fit the water pipe correctly causing a flood and damage to my cupboards, really let down with it all will not be using Samsung again
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

1 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2025-04-19

CX

We are disappointed to see you are not having a good experience with your Samsung Series 5 AI Energy Smart Washing Machine. We'd recommend contacting our Home Appliances Team who can get any issues resolved. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

KBee999
2 (9,999)

2025-02-17

Berkshire

2 (9,999)
This machine has been installed today after my old Samsung (2009) broke down. I bought Samsung as the old washer did so well (lasting 15 years ) However I am struggling to start to use this new machine as the supplied manual is hopeless. It doesn’t describe what the symbols mean & how to use the different options. Online Samsung manuals are just as bad - seeming to be aimed more at a service engineer rather than a user. Whilst Googling for help I note many users complain about its long wash cycles & now i am beginning to regret not looking at reviews beforehand & considering other suppliers, instead of assuming Samsung would continue to provide helpful machines.

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)

Noise

3 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2025-02-19

CX

We appreciate you taking the time to share your feedback, and we're sorry that the user-manual and cycle lengths have left you feeling disappointed. We are keen to ensure you are getting the most efficient performance possible, as well as have a good understanding of the different cycles and features available on your new washing machine, therefore, we ask that you please get in touch with our Home Appliance Experts directly, so we can ensure you get all the support and information you need. You can find all our contact methods and their operating hours here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung support

Faz110
5 (9,999)

2026-01-12

5 (9,999)
We bought this via an official 3rd Party supplier who were able to offer the extended 5 year Samsung warranty via the Samsung website. They installed it like a Formula 1 pitstop and I was putting in my first load within 20minutes of them ringing my doorbell. So far the washes have come out exactly as expected. Much quieter than our previous model and as far as washing machines go, is quite aesthetically pleasing. Not yet used all the new features these newer versions have, like hygiene steam. Look forward to trying out all the functionality and also connecting it to my Samsung phone.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-01-13

CX

It is great to see you are loving your spectacular Washing Machine! We are delighted to see the installers got your machine up and running swiftly, and could start using it quickly! Thanks to the Digital Inverter Motor, you'll get the ultimate performance in peace and quiet! With Hygiene Steam, it will banish those things you can and can't see, from bacteria, pollen, dust mites and more! You'll always get the best performance and can rest easy knowing your clothes will always come out cleaner than ever! ^LB at Samsung Support

Moo01
4 (9,999)

2025-04-23

East Sussex

4 (9,999)
My last machine was an eco bubble 8kg in graphite, I loved the machine, had all the features i wanted but due to operator error the machines life ended early; I then brought this machine only last week, and although I cannot fault it, it is lovely and quiet, looks stylish and is easy to use, I am however disappointed that I didn’t realise that It does not come with a specific ‘drain and spin’, button, which I used often on my last machine. (I realise you can pull the pipe out in an emergency). I see the series 6 has this and wish I had looked into this more so for this reason I have only given it 4 stars for features

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-04-24

CX

Thank you for taking the time to share with us this positive review about your new Samsung Series 5 AI Energy Smart Washing Machine, which you purchased as a replacement and upgrade from your previous appliance, Moo. We are glad to read that you find this brilliant washing machine very easy to use, and that you are also happy with its quiet operation and premium design. Still, we also appreciate that you wished it to come with a drain and spin button, and we can confirm that this model does come with a Rinse + Spin cycle, which you can select by rotating the Cycle Selector to the correct option, as specified on page 38 of the User Manual: https://downloadcenter.samsung.com/content/UM/202501/20250107194511498/OID68834_IB_WW5000C-MD_EN_240619.pdf We are confident that the guidance above will help you enjoy a five-star experience with this brilliant product, which will wash all your clothes perfectly while also adding style to your home. ^CL at Samsung Support

Madalina M
3 (9,999)

2025-02-27

London

3 (9,999)
We have bought this washing machine in September 2024 and everything was amazing until the machine failed 6 months later. It was an efficient and quite easy to use washing machine, and absolutely loved that I could connect it to my phone. As it has developed a fault, we had to contact customer support and had the worst customer support experience ever. We had reported the fault on the 14th of February 2025 and the issue is far from being resolved, not to mention that the customer support tried to make me pay for a fault that the warranty covers. The engineer had the earliest appointment on the 25th of February and only showed up to evaluate the damage. He is due to come back a week later to fix the washing machine. We have got a new washing machine (not Samsung) as we have a toddler and cannot risk to go to launderette. I would never buy a Samsung appliance again, just because the support you get in case there is a fault is inexistent and they will try to make you pay for something that you should not.
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Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
JayJay71
5 (9,999)

2024-06-21

Devon

5 (9,999)
This is a fantastic machine, it’s easy to use and very, very quiet. I have downloaded the App which gives you different options and shows how long left you have on a cycle when the machine is running I am very impressed with the 5 year warranty
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-06-22

CS

You'll find every type of cycle that you'd need for any type of wash load packed into your Series 5 AI smart washing machine, Jay Jay, and the great news is that it will always remain whisper quiet no matter how intense the cycle gets. Even though there are plenty of options, you'll never get lost navigating through its options, particularly once you've connected it to the SmartThings app, which will even offer suggestions to you. Knowing how long is left on a cycle makes it easier to be ready for the next stage of the process as well. The extended five-year warranty is our way of showing our faith in its ability to provide a lengthy and reliable service. ^DB at Samsung Support

Nicolae82
5 (9,999)

2026-04-20

Kingsbury, Tamworth

Capacity : 8 kg | Colour : Black
5 (9,999)
Really happy with my purchase, it's a great washing machine, good looking, lots of features and programmes to choose from, overall it's a good investment.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2026-04-20

Samsung

We’re glad to hear that you’re so happy with your new Samsung Series 5 AI Energy Smart Washing Machine, Nicolae! From its sleek design to its impressive range of smart features and washing programmes, this premium appliance is a great investment to enhance your laundry experience. Keep enjoying! ^CL at Samsung Support

AXC33
2 (9,999)

2025-10-09

2 (9,999)
Would not recommend this washing machine. Capacity and features are fine, but we have had problems ever since we bought it. It wobbles excessively on every spin cycle regardless of load size and makes a lot of noise. As soon as it starts building up speed, it becomes uneven and shakes and bangs a lot. Samsung sent out one of their approved repairers on several occasions and they replaced some parts but no improvement. Samsung's live chat and support staff have unfortunately not been at all helpful. The feet have been levelled, the machine has been calibrated several times, the filter has been checked/cleaned regularly, dampening feet have been added, and we do not overload or underload. Despite going through all this numerous times on live chat and on the phone, Samsung staff say that the problem is our fault for using it incorrectly. They even suggested that when it's about to spin we should stop it and manually redistribute the load each time! We are now stuck with a machine that makes far more noise and movement than one half the price (any reduction in noise with this being an inverter model is cancelled out by the vibration and banging noises). As a result of this ongoing problem and my experience with the support team I cannot recommend this machine and I won't be buying another Samsung appliance.
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Features

4 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)

Noise

1 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-10-10

CX

Thanks for taking the time to leave a review of your Samsung Series 5 AI Energy 9KG Smart Washing Machine. We are sorry to hear that you have had an engineer out and gone through multiple troubleshooting steps and yet this has not resolved the issue. So that we can look into this further and assist we ask that you contact us at: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon. ^KF at Samsung Support

ChocolateCaramel
3 (9,999)

2021-12-12

London

Capacity : 8 kg | Colour : Black
3 (9,999)
Purchased this about 4 months ago now. Not happy with some stuff of the washing settings as the bedding wash time was set at 1:26hrs hours somewhere after that the run time changed to over three hours??? It just didn’t make any sense so in took a pic so as to enquire this issue with Samsung, other thing is I’ve never seen any soap suds which I find odd as l like to see my clothing being washed in suds and not just water as it seems again I find this odd. I’ve found the odd yoghurt stain still remains on school uniforms on a setting of 15 minutes and 1:26 mixed wash and neither are on a full load. If I could return and get a different make I would.

Design

5 (9,999)

Features

3 (9,999)

Performance

3 (9,999)
IanH83
5 (9,999)

2024-05-02

5 (9,999)
Great performance and machine is so quiet never heard a washer as quiet as this one
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bodge003
5 (9,999)

2024-11-12

Wareham dorset

5 (9,999)
Except for the control touch screen markings this is a excellent machine.
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Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
sand7408
1 (9,999)

2023-04-26

33370

Capacity : 8 kg | Colour : Black
1 (9,999)
que des problèmes depuis l'achat en mai 2022
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Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Chlobo1234
5 (9,999)

2025-10-23

Yeovil

5 (9,999)
Love this. Makes washing much easier to select washes on phone and send to machine. But sadly you cannot stop or start the machine from your phone. One thing I like is how when you press pause, it immediately unlocks so you can add clothes. It’s so quiet and doesn’t move everything in the room when it spins. It’s silent and controls its spin well. I was able to get my 6 tog super king duvet in there so please with the capacity.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-10-24

Samsung

Thanks for taking the time to leave a 5-star review of your Samsung Series 5 AI Energy 9KG Smart Washing Machine. We're glad to hear that you are loving your washing machine. You should be able to start and pause your washes using the app using the play/pause button. You can find a guide on this here: https://www.samsung.com/uk/support/home-appliances/how-to-control-the-washing-machine-with-smartthings If this does not work, please get in touch so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Lover1
4 (9,999)

2025-01-05

4 (9,999)
Never known a electrical item play tunes when it has finished a cycle!! Well this washing machine does. Very novel idea. Only real downside, which knocked down to a 4 score, is the silly way it is set up to do delayed starts. Previously with our last washer you would work out how many hours it was before you wanted it to come on and do the wash. Unfortunately with this one you have be a mathematician. You have to add the cycle time on to the time when you want it to start?! In other words you have to work when it will finish and not when you want it to start. Ridiculous idea. Other than that great washing machine with no issues.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2025-01-19

CX

We're so happy to see the Series 5 Washing Machine has pleased and delighted you! With its wealth of cycles, great design and huge capacity, it is indeed an amazing appliance! We will take your feedback onboard going forward. Many thanks for the four stars! ^CH at Samsung Support

XeoMK
5 (9,999)

2024-09-05

MK

5 (9,999)
For the price and next-day delivery, this washing machine is an absolute steal! I'd recommend it to anyone who isn’t too picky. It’s got a lovely design, and the controls are super easy to use. The installation? A breeze – swapped out the old one in about 5 minutes flat. At 1400rpm, it's whisper-quiet – though the water pump does have a bit of a grumble. But honestly, the washing results are fab. The only downside is that some of the smaller bits occasionally get stuck under the glass – poor things don’t get a proper wash!
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Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-09-13

CX

Ir's fantastic to see that your Series 5 AI Smart Washing Machine is so pleasantly exceeding your expectations, and that you'd enthusiastically recommend it to others. We're also pleased to see that you were able to get it up and running so quickly. It's as functional as it is stylish, and you'll always find it simple to use. You'll find every kind of wash cycle that you could want, but you'll get a silent run from it no matter how intense the cycle needs to be. It'll give you the most remarkable results from the most delicate items to the most stubbornly stained. We are happy to take on board your feedback regarding smaller items occasionally getting trapped, so we can keep on improving everything that we release. ^DB at Samsung Support

Clean Guy
5 (9,999)

2025-09-16

Donegal Ireland

5 (9,999)
Large enough capacity for our mid-size family. Excellent washing results and the smart features give extra flexibility - although we probably don't take full advantage of them. Haven't eva;uated the energy/water saving claims scientifically... but I have seen nothing to dispute them. I am very happy with the washing machine.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2025-09-17

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support

Sammm
1 (9,999)

2025-03-21

Leeds

1 (9,999)
I would avoid buying. On a quick was items come out still dirty. I then use a longer was cotten one I believe. It says 1 hour 40 mins to wash. It then starts to was and 20mins or so into washing ut changes the setting itself and changes to a much hotter wash and the time change to 3 hours 40 min. I don't like to leave the washer as it will start washing whatever wash it decides to choose for you. I'm really unhappy with the washer. It has also changed to a much hotter setting and then clothes get ruined. Shrinking wool items for example when I didn't choose that setting. Also every setting is so long and 1 setting makes my clothes smell of nothing. Also some times when I wash towels the door starts to bang really loud and move about almost seems asif it will come open.
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Features

2 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)

Noise

1 (9,999)

Ease of Use

2 (9,999)
Response from Samsung:
2025-03-21

CX

We are sorry to read that the Samsung Series 5 AI Energy Smart Washing Machine has not met your expectations overall, Sam. More specifically, we appreciate that you noticed your laundry is not as clean as expected after a quick wash, and that you are not happy with the way the appliance performs in relation to the temperature, washing time, settings and programmes. Additionally, it is our understanding that you noticed an unfamiliar noise when washing towels. We recommend getting in touch with our Home Appliances specialists, who will be able to assist you with resolving any issue you are experiencing with it, while also sharing the best tips and steps about how to get the most out of its advanced cleaning technology and features. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Emmy123
1 (9,999)

2024-09-06

Evesham

1 (9,999)
Terrible machine, even worse customer service. Took months to get them to agree to a replacement as there’s an issue with the chassis causing excessive movement in the drum and the worst noise ever. Asked by customer services to count the number of socks etc in the machine! Weighed out the washing - never more than 3kg. They closed down the repair even though the company they used told them there was a problem and refused to give the code to Argos for the replacement. Argos stepped in and were fab. Replacement was finally given out and was exactly the same. Put up with it for 3 months, not even going to try to speak to Samsung again. Awful experience all round with them. £400 down the drain - literally.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

1 (9,999)

Ease of Use

1 (9,999)
Cassmc82
3 (9,999)

2025-10-27

3 (9,999)
Really disappointed in the functions. 15 min wash leaves the clothes soaking so then need to do a 20 min rinse and spin. No spin function to use separate. Quickest wash is 106mins so not handy if in a rush. Wish i had returned when it arrived damaged at back.
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Features

1 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

2 (9,999)

Noise

2 (9,999)

Ease of Use

2 (9,999)
Response from Samsung:
2025-10-28

Samsung

Thanks for sharing your review. Your thoughts and feedback are extremely important to us. We're sorry to hear that you're feeling disappointed about the functions of your Samsung Series 5 Washing Machine. This isn't what we'd expect to hear as we strive to provide the best features possible. Your machine has a massive 1400 rpm spin speed. The 15 minute cycle is designed for very small loads of light fabrics, and its default spin settings are gentler to prevent damage. Using larger loads with a gentle spin will result in wetter laundry. You can manually increase the spin speed to combat this (eg. to 1400 rpm, if suitable for the fabric type) before starting the cycle to extract more water. There is a separate spin-only feature, and you can select this by pressing and holding the Spin button for approximately 3 seconds. You will hear a chime, and the display will show the spin-only cycle time. You can press the Spin button again to cycle through different spin speed options. Press Start/Pause to begin the spin cycle. We hope this information is helpful to you. If you need further assistance, please don't hesitate to get in touch with our friendly Support Teams. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support

Genie out of the bottle
3 (9,999)

2025-09-09

Capacity : 8 kg | Colour : Black
3 (9,999)
I'm disappointed as I expected a better performance. My washing comes out with the same stains, so not a great clean. Also laundry does not smell of conditioner, smells of nothing. My previous washing machine did a better job. Limited cycles. No short hot cycle. I have not yet used the wifi function as I'm not a techie person Customer service wasn't helpful when the machine didn't work upon delivery. It took a total of 3 engineers to figure out it had not been connected properly.
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Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)

Noise

5 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2025-09-12

CX

Thanks for taking the time to leave a review on your Samsung Series 5 AI Energy 8KG Smart Washing Machine. We're sorry to hear that the washing machine is not living up to your expectations, and you are having multiple issues which is causing your clothing to stain. We're also sorry to hear that the customer service did not meet your expectations, and you had a bad time with the device set up. You can find guidance on the different things which can cause clothing to stain and troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01108628 For this, we would recommend contacting us so that we can look into this and determine what is causing these issues and also help with guidance on how to use the Wi-Fi function and different cycles. You can contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support

mouvie
5 (9,999)

2021-01-18

wattrelos

Capacity : 8 kg | Colour : Black
5 (9,999)
Très heureuse d avoir tester cette machine a laver .Dune capacité de 8kg l entrée du hublot est assez grand .Etonner du nombres de programmes qu' elle propose ,essorage jusqu' a1400 tours qui est très silencieuse .sa technologie ecobubble fait qu' il y a plus de mousse ,on a l impression que le linge est plus propre .Son programme express 15 mn et parfait pour rafraichir du linge peu sale . son tuyau de vidange est parfait et la musique du fin de cycle très agréable
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Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2021-04-21

service clients Samsung

"Cher(e) client(e), Merci d’avoir partagé votre avis concernant le Lave-linge ecobubble™ 8kg - WW80TA046TH.En effet la technologie Ecobubble , vous permet aussi de vous affranchir des températures de lavage pour votre linge avec le lavage à froid vous avez la même efficacité qu’un lavage à 40°C. Cela vous permet de faire des économies d’énergie et d’argent. N’oubliez pas de rejoindre la communauté Samsung afin de partager votre expérience et retrouver de nombreux conseils d’entretien pour votre lave-linge : https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre écoute. Dominique, Service clients Samsung "

BAMbury
5 (9,999)

2024-08-27

Portsmouth

5 (9,999)
It's very quiet and does a quick wash in 15 minutes! Also A energy rating.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-08-29

CX

Thanks for the five-star review! We are thrilled to see how pleased you are with the quiet cycle options on your new washing machine, as well of course as its incredible energy efficient operation! Enjoy! ^CR at Samsung Support

Dannyboi96
5 (9,999)

2025-07-06

Reading

5 (9,999)
Modern look and easy to use, very economical and quiet!
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Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2025-07-07

CX

We are glad to see that the incredible Samsung Series 5 AI Energy Smart Washing Machine has fully met your expectations, Danny! As you mentioned, not only is this appliance very easy to use thanks to its intuitive controls and smart features; but it is also quiet, efficient, and it comes in a sleek and modern design to add elegance to your home. You can enjoy a washing machine that is built to be great in every way! ^CL at Samsung Support

Sashah
3 (9,999)

2024-03-14

Capacity : 8 kg | Colour : Black
3 (9,999)
J'avais un Samsung avant et il s'est cassé au bout de 5 ans - il y avait du caoutchouc déchiqueté partout et le tambour s'était déplacé. J'ai choisi d'en acheter un autre, mais je le regrette maintenant. Mon frère a un Samsung et le même problème lui est arrivé. La nouvelle machine est très bruyante. Je la mets en marche la nuit et je peux entendre le cycle d'essorage depuis ma chambre à coucher, qui est éloignée de la machine. J'ai acheté une machine de 9 kg, mais il n'y a que deux réglages qui permettent d'utiliser 9 kg. La plupart des autres machines ont une charge maximale de 2 à 4 kg. Dans l'ensemble, je ne suis pas convaincu d'avoir fait le bon choix. Le temps nous le dira.
Response from Samsung:
2024-03-15

Service clients Samsung

Bonjour Sashah, Merci de partager vos impressions sur notre produit. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Votre avis compte pour nous, et nous aimerions trouver une solution afin que vous puissiez vivre une expérience positive avec nos produits. Vous avez l'impression que votre machine vibre de façon trop importante et/ou que le bruit qu’elle émet est trop gênant ? Pas d’inquiétude, une meilleure installation permet souvent de régler le problème. Voici les principaux facteurs de vibration : L'emplacement choisi pour l'installation n'est pas bon. Les boulons de transport ou de sécurité n'ont pas été retirés. Les pieds ne sont pas ajustés. Le poids du linge est trop important et/ou sa répartition dans le tambour est mauvaise. Ci-dessous vous trouverez quelques conseils et astuces qui pourront réduire, dans la mesure du possible, les bruits et les vibrations. + lien site :https://www.samsung.com/fr/support/home-appliances/que-faire-si-mon-lave-linge-fait-du-bruit-et-vibre/ Pour résoudre le problème de bruit lors de l'essorage, nous vous recommandons de regarder la vidéo tuto suivante : https://www.youtube.com/watch?v=MrZpi4MA3TM Si le problème persiste, nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact .Nous restons à votre disposition via téléphone ou Live Chat également. Cordialement Alex, Service clients Samsung

Karlhd44
3 (9,999)

2022-03-16

Vertou

Capacity : 8 kg | Colour : Black
3 (9,999)
Le côté silencieux de la machine est très appréciable même en essorage Par contre le joint de hublot vers le tambour emprisonne très souvent tout ce qui est chaussettes petit linge. Nous retrouvons également pour nombre de saletés emprisonné dans ce joint (poils de chat, Bouloche résidus de tissu) Le rinçage paraît très efficace à tel point que nous ne retrouvons pas l’odeur de l’assouplissant en fin de programme sur notre linge.
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Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-03-25

service clients Samsung

Bonjour Karlhd44, Nous vous remercions d’avoir fait un retour concernant le Lave-linge ecobubble™ 9kg - WW90TA026AE. En effet, les vêtements légers et de petite taille, tels que les chaussettes, gants, bas et mouchoirs, peuvent se coincer entre le hublot et la paroi de votre appareil. Ainsi, nous vous recommandons de les placer dans un sac à linge fin. Également, le nettoyage du tambour intérieur de votre machine à laver est l’une des choses les plus importantes à faire pour bien entretenir votre appareil et augmenter sa durée de vie. Cela vous permet également d’éviter le développement de résidus, moisissures ou bactéries et ainsi d’assurer un lavage performant de votre linge. Il est donc recommandé de nettoyer le tambour et le joint de porte de votre lave-linge environ une fois par mois. Voici comment faire : https://www.samsung.com/fr/support/home-appliances/comment-nettoyer-le-tambour-et-le-joint-de-porte-de-ma-machine-a-laver/ Concernant l’odeur de votre linge, pour utiliser de manière optimale votre le tiroir à lessive, n’hésitez pas à consulter la page 34 de votre manuel : https://downloadcenter.samsung.com/content/UM/202102/20210223193245993/WW5000T-LED_DC68-04206E-02_FR.pdf Afin d’avoir un usage optimal de votre appareil, nous vous mettons à disposition notre page dédiée aux solutions et astuces : https://www.samsung.com/fr/support/model/WW90TA026AE/EF/#tips Enfin, profitez des conseils des autres utilisateurs en rejoignant la communauté Samsung : https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre disposition, Alex, service clients Samsung

Zana241
5 (9,999)

2025-02-18

London

Capacity : 8 kg | Colour : Black
5 (9,999)
Bought to replace old Samsung washing machine which I had for around 12 years with heavy use for family of 5. It was sometimes stopping mid-wash so needed to be replaced, and for Christmas I was gifted a John Lewis voucher which took the sting out of purchasing a new washing machine. After being so accustomed to the old one, this new one is very quiet! It has similar settings and various lengths of time for washing, on which you can also change the rpm and temperature, so it's easy to customise to your liking. 8kg fits perfectly in my kitchen and the black colour matches my oven for a more stylish look.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
David W65
5 (9,999)

2024-08-14

5 (9,999)
Just recently replaced my old Samsung WW80J5555FXEU 8kg washing machine which had been used virtually every day for the past 6 years for this new 9kg model. We needed a slightly bigger drum to take on heavier loads & this washing machine fits the bill perfectly. Sleek, stylish & much quieter than my old machine. Very happy with my purchase. Don’t forget to register your free 5 Year Warranty as well.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-08-17

CX

We are pleased to read that you found the perfect upgrade for your previous and long-lasting Samsung appliance with the incredible Samsung Series 5 AI Energy 9 KG Smart Washing Machine, David! As you mentioned, not only does this fantastic model boast a bigger drum, ready to take on larger loads to save time and money; but it is also extremely efficient, quiet and designed to look beautiful and sleek in your home. Not only that but, as you mentioned, this model is also eligible to be registered for the extended 5-year warranty, so you can make the most of it with full peace of mind! You can always trust Samsung to enjoy a premium experience with your products! ^CL at Samsung Support

John117
5 (9,999)

2024-07-28

Glasgow

Capacity : 8 kg | Colour : Black
5 (9,999)
After being highly let down by other brands, I felt it was time to go with a brand that has always done well for me in other areas. I was absolutely correct to follow my gut; the Samsung machine is sleak, quiet, and has more functions than any other machine I have owned in the past. Also, knowing I have years of support makes my purchase well worth it.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-07-31

Samsung UK Reviews Team

Thank you for sharing your fantastic experience with our AI Energy Washing Machine, John! We're thrilled to hear you're enjoying the sleek design of your upgraded appliance, as well as the whisper-quiet operation and impressive variety of wash functions! Thank you for your trust in Samsung, we appreciate your loyalty and look forward to impressing for you for years to come! ^AP at Samsung Support

Kaz2626
5 (9,999)

2024-12-15

Sheffield

5 (9,999)
After almost 9 years my old Samsung machine needed to be replaced. Never had any problems with it and had served me well .Had no hesitation in purchasing another Samsung washing machine. Looks very sleek and so quiet fabulous selections of programmes temperatures and spin this is the only brand for me.Highly recommended for reliability, quality and value
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Paddypants
3 (9,999)

2024-12-15

London

3 (9,999)
Samsung states that the doors a reversible on this appliance. I paid Samsung extra for the installation service so this could be done. In reality the doors are not reversible. The top hinge mount design is different that shown in the video. I have not received a refund for the installation service. Shame really as it is a good fridge otherwise.
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Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-01-05

CX

Thank you for taking the time to review the Series 5 Washing Machine. We take pride in providing a great service, and we regret to see this has not been the case for you on this occasion. Should you require further assistance, we'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://spr.ly/6425vvwDR ^CH at Samsung Support

PatL
5 (9,999)

2024-06-04

Melton Mowbray East Midlands

5 (9,999)
I’ve had the same washer for 12 years and I was going to stick with the same brand, I saw the Samsung and liked the modern look and it looked easy to use also it was a great price with a 5 year warranty which my old brand didn’t offer. I’ve used the washer a few times and can’t fault it. Easy to use, very quiet and washing is very fresh now.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
MarkinSheen
3 (9,999)

2024-07-29

London

3 (9,999)
Washes well, and is quiet but has a design flaw. Washing a load with small items such as socks and thongs, especially sneaker socks, the socks/thongs get lodged on the seal next to the door, don't move and end up not being washed. A solution might be to put them in a laundry bag but shouldn't be necessary with a machine of this quality.
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Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Stallone1
5 (9,999)

2021-01-13

PLOUEDERN

Capacity : 8 kg | Colour : Black
5 (9,999)
Pas déçu de mon achat. Ma femme également. Pas encore utilisé toutes les fonctions,comme le programme différé. Il est vrai que certains programmes sont un peu long, mais mises à part cela, rien à dire. Très silencieuse. A voir dans le temps. Et avant tout je les acheté pour faire des économies. !!! Je conseille fortement
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Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-04-21

service clients Samsung

"Bonjour, Merci d’avoir pris le temps de partager votre avis concernant le Lave-linge ecobubble™ 8kg - WW80TA046AH. Avec le programme vapeur de votre lave-linge, vous pourrez éliminer 99,9% des bactéries responsables d’allergies sans ajouter de produit supplémentaire ( en plus de votre lessive et adoucissant ) . Ce qui vous permettra de faire des économies. N’hésitez pas à rejoindre la communauté Samsung pour partager votre expérience , vos conseils et découvrir les nouveauté Samsung : https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre écoute. Dominique, Service clients Samsung "

EmilyRoe
3 (9,999)

2026-03-03

Capacity : 8 kg | Colour : Black
3 (9,999)
We purchased this about a month ago and it gets used a lot as a family with two kids and a big dog. We’ve noticed a real flaw in the design where the rubber seal gets socks and smaller garments stuck in it, the space in the rubber seal is a lot larger than our previous washing machine and we haven’t experienced this with other washing machines we have had just this one. The small garments aren’t properly cleaned and haven’t been in the spin so are soaked too. The dog hair tends to clog up in there too I think because it’s getting trapped and blocked. Requires a lot of cleaning in the rubber seal area because of this. May replace machine with another as it doesn’t feel nice things are getting missed.

Features

3 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

3 (9,999)
Response from Samsung:
2026-03-05

CX

We appreciate you taking the time to share this in‑depth review of your experience with the Samsung Series 5 AI Energy WW80CGC04DAB Smart Washing Machine, Emily. It’s great to hear that the appliance has been helpful in keeping everything clean for your busy household with two children and a dog. At the same time, we understand your concern about smaller items and dog hair occasionally getting caught, leading to less‑than‑ideal washing results. In this situation, we strongly recommend checking the door seal to ensure there are no signs of damage and keeping it clean by following the guidance in the link below: https://www.samsung.com/uk/support/home-appliances/check-the-cleaning-functions-and-sections-on-the-washing-machine/ Please also ensure the washing machine is not overloaded, as this is a common cause of items and debris becoming trapped in the door seal. The maximum load guidelines can be found in the user manual on pages 39, 40 and 41: https://downloadcenter.samsung.com/content/UM/202505/20250508104303835/OID68834_IB_WW5000C-MD_EN_250328.pdf If you notice that the issue persists, please don’t hesitate to reach out to our Home Appliances specialists, who will be happy to assist further. You can contact them on 0333 000 0333 (Monday to Friday, 8am–8pm; Saturday and Sunday, 9am–6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

L123H
5 (9,999)

2025-02-25

Manchester

5 (9,999)
Nice and quiet, capacity is great! Washing machine design is very stylish and goes great in my kitchen. The performance of the machine is fantastic whilst being very efficient. I love the connectivity of the app as I get notifications when the cycle is finished. Overall very happy with it, highly recommended!
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Casinobart
5 (9,999)

2024-06-15

Altrincham

5 (9,999)
Just love the look and style of this washing machine. We bought it because of the amazing reviews and I have to say we are not disappointed. Amazing machine for the price and performs perfectly. Very happy to also have a 5 year warranty. Lots of other way more expensive machines only have 2 year warranty.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-06-17

Samsung UK Reviews Team

Thank you so much for letting us know how happy you are with your new washing machine, Bart! With outstanding performance, quiet operation, a stylish design, smart functionality and our five-year extended warranty, what's not to love! ^CR at Samsung Support

Eliemm
4 (9,999)

2022-04-28

Essonne

Capacity : 8 kg | Colour : Black
4 (9,999)
Facile à utiliser , pratique avec des cycles pre programmés (fragile, coton etc ) possibilités de modifier la température ou le nombre de tours .Cycle eco bien pratique pour faire des économies .Petite musique trés agréable à la fin du cycle pour indiquer que c 'est fini .Je recommande ce lave linge
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Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Mamletty
2 (9,999)

2024-01-19

Fos-sur-Mer

Capacity : 8 kg | Colour : Black
2 (9,999)
Nous avons opté pour cette Samsung pensant qu'elle serait plus efficace que l'Indésit qu'elle remplace et bien pas du tout! Avec un cycle de lavage à 30° le linge ne sort pas vraiment propre. De plus, les bips des touches et les mélodies de fin sont bruyantes, ce qui n'est pas top quand on la fait tourner la nuit. Et que dire de l'arrêt différé, non seulement la machine n'affiche pas la durée réelle du cycle sélectionné permettant de calculer le temps de différé mais en plus il faut être bon en math pour parvenir à faire ce calcul!!! Bref, je suis vraiment déçue par cette machine...

Features

3 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-01-22

Service clients Samsung

Bonjour Mamletty, Nous notons vos remarques sur les fonctionnalités de notre produit. Nous regrettons que le produit ne vous ait pas apporté satisfaction. Concernant le "bip" et la "mélodie de fin", vous pouvez activer ou désactiver le son de l'alarme à la fin du cycle selon vos besoins. Accédez à la fonction "Sounds on/off" et réglez-la sur "off". Lorsque la fonction est désactivée, la mélodie de fin de cycle, l'alarme et la mélodie de mise hors tension sont désactivées. Cependant, les autres sons émis par la machine restent actifs. Les sons émis lorsque vous appuyez sur les boutons, par exemple, sont activés par défaut et ne peuvent pas être désactivés. Une fois que vous avez activé ou désactivé le son, le réglage reste en vigueur même si vous redémarrez le lave-linge. Nous vous recommandons de télécharger l'application Samsung Members. Elle vous permettra d'accéder aux conseils de la communauté Samsung, de recevoir nos dernières newsletters et de bénéficier d'offres exclusives sur nos différents produits : https://www.samsung.com/fr/apps/samsung-members/ Cordialement Alex, Service clients Samsung

Neil80
5 (9,999)

2025-01-05

Kent

5 (9,999)
Purchased this machine back in December 24 as a replacement for the last one that gave up we had to buy one very quickly on a Sunday went online and after an hour came up with this one from Currys the only one left and available to collect so a quick drive to Currys pick up and bring home install after a couple of washes realised this purchase was meant to be very quiet excellent wash cycles A energy rating so now will stay with this brand and now after two weeks extremely pleased with our purchase

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-01-23

CX

Thank you for taking the time to review your new washing machine, Neil! We're thrilled to see you were able to get your hands on the perfect model for your needs! With eco-friendly performance, incredible cycle options, quiet operation and SmartThings connectivity, there is so much to enjoy! ^CR at Samsung Support

mouvie
5 (9,999)

2020-12-22

Wattrelos

Capacity : 8 kg | Colour : Black
5 (9,999)
Ravie d avoir pus testé cette machine a laver.grâce a sa technologie ecobubble qui permet d avoir plus de mousse on a l impression que le linge et mieux laver .facile d utilisation . Et le tuyau de vidange fait son petit effets quand je le montre à mes amies
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Tash96
4 (9,999)

2025-02-06

Capacity : 8 kg | Colour : Black
4 (9,999)
This machine is lovely, it looks great, is sooo quiet, and has many cycle options. The one thing that is so annoying about it is the wide lip. All my smaller items like socks and dish cloths end up wedged in the lip and don't get washed properly.
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Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Typist
5 (9,999)

2025-09-12

Portadown, Co Armagh, N Ireland

5 (9,999)
My last Samsung washing machine, 8kg, was purchased on 05/04/2012 and today, 12/09/2025 I purchased a new washing machine, 9kg. New technology in the types of washes and a ‘Clean the Drum’ feature which will be invaluable. I can even link it to my phone to set my washes on! Eager to get myself onto this feature. Short wash of 15 minutes, even shorter than my 8kg model which was about 29 minutes. All this will certainly help with the electricity usage. A ‘bubbles’ wash will certainly add to the performance of this great machine. My daughter has already purchased a Samsung washing machine. Samsung, to me is quality, reliability, new innovations and a great price. What more can a ‘gal’ want in a washing machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-09-15

CX

Thank you for your continued loyalty and upgrading with Samsung. We love having you with us! ^SK at Samsung Support

gwennie
5 (9,999)

2025-02-10

5 (9,999)
I like the various programmes and the ability to customise them. I wish that the ECO programme could be changed to 30 degrees. It has 40 degrees fixed as its lowest temperature, but some of my clothes state 30 on the label.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
PhilC1
5 (9,999)

2026-04-03

Capacity : 8 kg | Colour : Black
5 (9,999)
Absolutely bang on what I wanted, it is a reasonable price and easy for a numbskull like me to use ! The only downside I can think of is that the door opens towards the cupboard, but the designers weren't to know that. 🤣
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Design

4 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Mélanie54230
5 (9,999)

2022-03-24

Maron

Capacity : 8 kg | Colour : Black
5 (9,999)
Je suis très contente de mon lave linge Samsung. Il est facile d'utilisation, s'adapte selon nos besoins avec différents programmes et durées de lavage (minimum 15min). Son atout : il est silencieux. Je le recommande
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Shiv94
4 (9,999)

2024-12-15

London

4 (9,999)
The washing machine is very quiet and performs great. Being connected to the Samsung Smart things is a neat future, getting notified on my phone when a wash or spin cycle is done as well as setting up the next cycle. It took a bit of figuring out how to set the washing machine on just a spin cycle as the manual it came with did not clearly state this. My old Samsung washing machine had the option just by turning the dial. To set it to spin only i had to press and hold the spin button for a couple seconds and then it worked! other than that i am very happy with this machine.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2024-12-26

CX

Thank you for taking the time to share with us this positive review about your amazing Samsung Series 5 AI Energy Smart Washing Machine, Shiv. We are pleased to read that you are happy with the quiet performance of this fantastic appliance, and that you are also making the most of SmartThings to manage, control and get notified about your product with a tap on your phone. We also appreciate that, although you didn't find it easy initially to use the Spin cycle, you are now making the most of it to remove as much water as possible after the laundry is all clean. From our end, we will certainly make sure to pass this feedback along, and if you have any questions about how to make the most of my appliance, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://spr.ly/6424vOyLQ ^CL at Samsung Support

chris77777
4 (9,999)

2025-01-24

4 (9,999)
This washing machine has all you need and more. It is very simple to use and give the clothes a good wash. It comes with an app as well which explains what kind of wash is best. One of the best purchases!
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Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

3 (9,999)

Ease of Use

5 (9,999)
Cămiță
5 (9,999)

2025-05-04

5 (9,999)
I love the way it has the programs and also the way clothes are washed, I put a pretty dirty cloth to see if is going to come up clean and it did come up really clean. So happy with the washing machine.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Rute1987
4 (9,999)

2025-09-02

Goole, east Yorkshire

4 (9,999)
Perfect for save ££ on bills with 9kg performance. Bought as my first Samsung appliance and I can’t ask for more, the features are as the old fashion washing machine but with AI Technology.
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Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-09-05

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Samsung Series 5 AI Energy WW90CGC04DAB 9KG Smart Washing Machine. ^KF at Samsung Support

Scooby57
5 (9,999)

2025-07-03

Southport

5 (9,999)
Fantastic machine, has short washes which is useful for me. It is a 9kg drum which is brilliant, cuts down on washes . Saves on my electric bill. I've not tried the Bluetooth program yet
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-07-05

CX

Your Series 5 AI Energy Washing Machine provides you with all the cycles that you'd need to clear any type of laundry pile, and the 9kg drum lets you clear them quicker. It's as kind to your energy bills as it is to your clothing, so it's no Mystery why this Machine is so popular with our customers. ^DB at Samsung Support

Gul
5 (9,999)

2024-09-30

London

Capacity : 8 kg | Colour : Black
5 (9,999)
I bought this washing machine 2 weeks ago.I am very happy with the quality ,efficacy and features of the machine.The people who installed it were very professional..Thank you very much
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Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
BrianEv
4 (9,999)

2025-01-17

Southampton

4 (9,999)
Very quite spin good washing machine. Only minor thing throws socks onto door Samsung says should be in a net bag! We always buy Samsung as we find they are a reliable brand.
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Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2025-01-23

CX

Excellent to see that you are enjoying your Series 5 Washing Machine, Brian! This machine cleans your clothes thoroughly and quietly for the ultimate stress-free laundry day. As you have mentioned, the best way to avoid socks getting stuck in the door is to use a net bag, but you can also reduce load size and make sure each load is balanced. We're sure that you will continue loving this machine for years to come! ^SK at Samsung Support

Bibi225
5 (9,999)

2023-06-07

Toulouse

Capacity : 8 kg | Colour : Black
5 (9,999)
Machine à laver fonctionnel , alarme sonore à la fin de chaque cycle de lavage . Pour l’instant tout va bien, ça marche comme sur des roulettes. On verra sur du long terme.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-06-08

service clients Samsung

Bonjour Bibi225, Merci beaucoup d’avoir partagé votre expérience suite à l’achat d’un appareil Samsung. Nous sommes ravis que le produit convienne à vos besoins ! N'oubliez pas de télécharger l’application Samsung Members pour retrouver les conseils de la communauté Samsung, recevoir les dernières newsletters et des offres exclusives sur différents produits : https://www.samsung.com/fr/apps/samsung-members/ A très vite, Alex, service clients Samsung

Josama
5 (9,999)

2024-04-11

Downpatrick

5 (9,999)
I am using samsung products more than 12 years till no complaints to say. Today I got my new washing machine bacause I was used a non samsung brand and it was not working.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-04-13

Samsung UK Reviews Team

We are delighted to read that you are a big Samsung fan, and that you have been enjoying the superb quality and advanced technology of our fantastic products for more than 12 years, Josama! It is also great that you have decided to add to your happy Samsung Ecosystem the amazing Samsung Series 5 Washing Machine. This masterpiece appliance comes with a great range of useful washing features and smart operations that will make doing laundry easier and more pleasant than ever! ^CL at Samsung Support

MORICE
5 (9,999)

2022-05-18

Centre Val de Loire

Capacity : 8 kg | Colour : Black
5 (9,999)
Acheté ce matin, aussitot mise en place, et première lessive, déja sur le fil, très bonne machine, lave bien, peu bruyante, et jolie musique, en fin de programme.
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Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
James 11
5 (9,999)

2024-06-04

Dublin

5 (9,999)
Looks great, runs very quiet during cycles, automatic detergent feed depending on the load and also able to activate the machine through the smart things app.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Nay08
5 (9,999)

2025-02-28

5 (9,999)
I love how silent it works. It can connect to smart things on my Samsung phone and I get notified when washing cycle is completed. I'm happy I bought it.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
John Lewis John
5 (9,999)

2026-07-07

Cheshire

Capacity : 8 kg | Colour : Black
5 (9,999)
So far so good. Looks good and very quiet. I had been looking for a new washing machine for a while and this ticked all my boxes. Great value for money
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2026-07-10

Samsung

Congratulations on your new Samsung Series 5 Washing Machine, John! What a great decision you made. ^CL at Samsung Support

Cactusjack9
5 (9,999)

2024-06-29

5 (9,999)
Just an amazing difference in noise levels between the replaced 22 year old appliance. Bang up to date technology with wi-fi. A dream of an appliance.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-07-01

Samsung UK Reviews Team

Thank you for your five-star review, Jack! We're very happy to see how impressed you are with the super quiet operation of your new washing machine, as well as its modern features such as Wi-Fi and SmartThings connectivity! Enjoy! ^CR at Samsung Support

Julie15
4 (9,999)

2024-03-26

Capacity : 8 kg | Colour : Black
4 (9,999)
Très jolie machine, sympa à faire fonctionner mais touches obligatoirement sonores même en désactivant le son (touches de programmation bruyantes).
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Response from Samsung:
2024-03-27

Service Clients Samsung

Bonjour, Merci beaucoup d’avoir partagé votre expérience suite à l’achat d’un appareil Samsung. Nous sommes ravis que le produit convienne à vos besoins ! Nous prenons vos commentaires en considération et nous nous efforcerons d'améliorer continuellement nos offres en tenant compte des retours de nos clients. Nous restons à disposition via téléphone ou LiveChat. Yael, service clients Samsung

SpudLike
1 (9,999)

2024-10-08

UK

1 (9,999)
Can this machine be made to spin only without rinsing? Either by holding the spin button down for 3 seconds or by downloading a spin only cycle?
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Noise

1 (9,999)

Ease of Use

1 (9,999)
Response from Samsung:
2024-11-19

CX

Thank you for taking the time to review the Series 5 Washing Machine. We take pride in creating products that are easy and intuitive to use, and we regret to see we have not met your expectations on this occasion. You can indeed spin without rinsing! Change the cycle settings (Temp, and Spin) as necessary. Rinse hold then choose spin speed. Should you require any further assistance, we have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://spr.ly/6422socZr ^CH at Samsung Support

BovineThunder
4 (9,999)

2026-08-08

Lincoln

4 (9,999)
A lot quieter than expected given other reviews! Much quieter than my old washer, despite the spin rate being higher. No idea how they handle the vibrations so well. Seems fairly efficient so far. Only niggle would be no actual full manual with it, only online - which meant i had to go online to figure out you cant open the thing until 3 minutes after it finishes! Havent gone in with mixed fabric yet, but suspect it will be fine. Easy setup into smartthings, and then onto home assistant! App seems easy to use.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2026-08-09

Samsung

Thank you for taking time to review your Washing Machine! With the Digital Inverter Motor, you can get peace and quiet whilst your machine works hard to give you the best performance! With SmartThings, the possibilities are endless and setting up will be a breeze! To help us protect the environment and reduce paper waste, we removed the User Manual from the box, but this is easily accessible to view on our website on our website under 'Support'. ^LB at Samsung Support

Family06
4 (9,999)

2025-10-14

Capacity : 8 kg | Colour : Black
4 (9,999)
Washing machine arrived but dinted i was told that I would receive 10% refund for this. The guys who delivered were very helpful and honest .
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Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-15

CX

Thanks for taking the time to leave a review of your Samsung Series 5 AI Energy 8KG Smart Washing Machine. We're sorry to hear that the device arrived damaged, but happy to hear that you have had a resolution and that your delivery went smoothly. Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Anonymous
5 (9,999)

2022-08-13

Paris

Capacity : 8 kg | Colour : Black
5 (9,999)
Très bien Plusieurs programmes, essorage très puissant plus silencieux que mon précédent lave linge. Je le recommande fortement !
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Muhamamd
5 (9,999)

2024-06-20

Peterborough

5 (9,999)
Its a great washing machine Value to money Does the job perfect Was using indesit and samsung has made my life so easy now.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-06-21

Samsung UK Reviews Team

Congratulations on your new and fantastic Samsung Series 5 AI Energy Smart Washing Machine! We are delighted to read that you decided to replace your old appliance with this fantastic product, and that you are pleased with its excellent value and superb washing performance. Enjoy a truly epic product, for the best comfort, the best efficiency and perfectly clean clothes! ^CL at Samsung Support

Trilum43
1 (9,999)

2024-11-26

Bristol

Capacity : 8 kg | Colour : Black
1 (9,999)
I had it delivered with deep scratched on the door of the appliance, as it’s a black model it shows. I’m disappointed by this.
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Design

5 (9,999)

Features

3 (9,999)

Performance

3 (9,999)
Anonymous
5 (9,999)

2021-01-01

trumilly

Capacity : 8 kg | Colour : Black
5 (9,999)
Tres silencieuse , avec ces patins adhérents au sol , elle ne bouge pas du tout même à 1400tr/mn, large hublot, très complète
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Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Bobby50
5 (9,999)

2024-08-29

Surrey

5 (9,999)
Very quiet operation and various wash cycles. Additional downloadable option to. A great purchase definitely recommend.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Chagny12
4 (9,999)

2025-08-05

North Hertfordshire

Capacity : 8 kg | Colour : Black
4 (9,999)
Just purchased, looks great. Capacity, Performance, Technology, functionality and efficiency all look excellent
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Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)
Response from Samsung:
2025-08-06

CX

We are over the moon to read that you are loving your epic Samsung Series 5 AI Energy Smart Washing Machine! From the 9KG drum size, giving you more room to clean all your delicates, to the epic ecobubble™ technology, your machine will mix air, water and detergent to create bubbles even at cooler temperatures, helping you bring down those bills! Along with SmartThings, you can monitor and even control your machine straight from your phone, helping to tackle those energy bills and take the chore out of washing! Not to forget, with the Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give you the ultimate performance! ^LB at Samsung Support

Tj75
5 (9,999)

2025-03-27

cardiff, wales

Capacity : 8 kg | Colour : Black
5 (9,999)
The new machine is sleek, smart and very quiet. Only done 2x washes so far - but the performance is very good.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Giftee
5 (9,999)

2024-07-18

5 (9,999)
Awesome device, love that it works with my phone and all, clothes comes out really clean even on a quick wash
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Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-07-20

Samsung UK Reviews Team

Your Series 5 AI smart washing machine will offer the deepest clean, and will always be easy to select the best program for every wash, but once you connect it to the SmartThings app you'll get handy tips on exactly how to set a program for the best results depending on the load. We're glad that you're loving it. ^DB at Samsung Support

Tomas1911
5 (9,999)

2024-12-17

5 (9,999)
Perfect washer, my second one after ten years of using Samsung previously! Hope this lasts just as long!
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Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-06

CX

We are over the moon to see you are loving your Samsung Series 5 AI Energy Washing Machine, Tomas! ^LB at Samsung Support

Bob77bob
5 (9,999)

2022-08-10

Le Mée-sur-Seine

Capacity : 8 kg | Colour : Black
5 (9,999)
Très bien Plusieurs programmes, essorage Très puissant plus silencieux que mon précédent lave linge.
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Features

5 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

5 (9,999)
LauraS
5 (9,999)

2025-06-22

Rotherham, South Yorkshire

Capacity : 8 kg | Colour : Black
5 (9,999)
Purchased this item almost a month ago and very happy with it, worth every penny best washer I’ve had
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Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
carnot27
5 (9,999)

2021-06-24

Terres de Bord

Capacity : 8 kg | Colour : Black
5 (9,999)
silencieux, très bon essorage, économique et très agréable la petite mélodie a la fin du lavage.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-06-30

service clients Samsung

"Bonjour carnot27, Merci beaucoup de votre retour concernant le Lave-linge ecobubble™ 8kg - WW80TA046TH. Sachez que votre appareil est doté d’un moteur Digital Inverter. Ce moteur est pourvu d'un aimant permanent évitant frottements et déperditions d'énergie, ce moteur à induction est particulièrement robuste et silencieux ! En atténuant la friction, il réduit le bruit, les vibrations et rend les pièces du lave-linge moins sujettes à l'usure. Le moteur de votre appareil est garanti 10 ans : https://www.samsung.com/fr/support/warranty/ Nous vous invitons à consulter les nombreuses astuces et solutions mis à votre disposition par Samsung , afin de vous aider dans lors des différentes situations que vous pouvez rencontrer avec votre lave-linge : https://www.samsung.com/fr/support/model/WW80TA046TH/EF/ N’hésitez pas à rejoindre aussi la communauté Samsung . Vous pourrez y partager votre expérience mais aussi trouver de nombreux conseils de la part d’utilisateurs comme vous : https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre écoute. Morgan, service clients Samsung "

Tammy
5 (9,999)

2025-09-15

Cardiff

Capacity : 8 kg | Colour : Black
5 (9,999)
I bought this a few days ago. I am so happy with it. Quiet, cleans really well and looks smart.
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Design

5 (9,999)

Features

5 (9,999)

Performance

5 (9,999)
Bou54
5 (9,999)

2021-03-13

Nancy

Capacity : 8 kg | Colour : Black
5 (9,999)
J'apprécie de pouvoir changer la température de lavage, le nombre de rinçages où l'essorage
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Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Yusuf Ain
5 (9,999)

2024-08-11

London

5 (9,999)
The Samsung 5 series 9 kg WW90CGC04DABEU is a fantastic washing machine. It replaced an old indesit which was prone to getting blocked. I like the intuitive smart feature that can calibrated the weight of the load and adjust the time. It's also quite when going through the wash cycle. I was also drawn to the self cleaning mode. No more taking a guess of when the machine needs a hot clean. You get a reminder of this needs to be done and has its program.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-08-13

CX

Thank you for sharing with us how perfect this particular washing machine is for you and your family. The quiet customisable cycles, with automatic load adjust ensure that you will get the perfect was for every load, without any disturbance in your home! Intelligent features such as the Self-Clean Cycle and reminder ensures that your washing machine remains at it very best for years to come! Enjoy! ^CR at Samsung Support

Marleykiki
5 (9,999)

2021-06-06

Marignane

Capacity : 8 kg | Colour : Black
5 (9,999)
Très sobre et silencieux ,il a l avantage de peser le linge avant de lancer le programme
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Daniellyon
5 (9,999)

2023-12-10

Vourles

Capacity : 8 kg | Colour : Black
5 (9,999)
Super silencieux Très beau en noir Certains porogramme sont pour moi .... inutile
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-12-11

Service clients Samsung

Bonjour Daniellyon, Nous sommes ravis d'apprendre que vous trouvez votre lave-linge Ecobubble super silencieux et esthétiquement plaisant en noir. N'hésitez pas à télécharger l'application Samsung Members pour accéder aux conseils de la communauté Samsung, recevoir les dernières newsletters et profiter d'offres exclusives sur divers produits : https://www.samsung.com/fr/apps/samsung-members/ À bientôt ! Alex, service clients Samsung

Couscousiere
1 (9,999)

2023-04-23

Montpellier

Capacity : 8 kg | Colour : Black
1 (9,999)
Machine achetée hier, premier constat catastrophique : la machine bouge énormément (et oui j'ai enlevé les boulons de transport). Même sur un essorage à 800 tours, la machine se déplace de 20cm pendant le lavage et vient taper sur le ballon d'eau chaude. J'ai du bricoler des cales pour tenter de la bloquer, mais en faisant ça la machine vibre presque plus et le sèche linge posé dessus a fini par tomber (heureusement qu'une panière à linge pleine se trouvait juste en dessous pour le rattraper !). Cerise sur le gâteau: la moitié des sous vêtements finissent coincés entre la vitre et le caoutchouc qui entoure le tambour. Je ne comprends pas comment une machine aussi mal finie peut plaire autant, en l'état je pense la ramener.

Features

3 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Ugonna
5 (9,999)

2025-02-11

Glasgow

Capacity : 8 kg | Colour : Black
5 (9,999)
Every efficient and powerful washer. I have not been able to use the AI feature.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Dobiedog
5 (9,999)

2024-08-21

West wales uk

5 (9,999)
Excellent machine with loads of new programs and much quieter than old machine
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-08-25

CX

Your Series 5 AI Smart Washing Machine has all the programmes you'd need to clear any type of laundry pile, but will remain whisper quiet no matter how intense the cycle needs to be. We're glad that you're loving it. ^DB at Samsung Support

Everest74
4 (9,999)

2024-08-20

4 (9,999)
Great washing machine with cool features that you can control on your mobile !
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Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
GailS
5 (9,999)

2024-11-27

East Yorkshire

5 (9,999)
Lovely and quiet, plenty of washing cycle options, looks great in my kitchen
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-11-29

CX

Thank you for these epic five-stars for your Samsung Series 5 AI Smart Washing Machine, Gail! It is awesome to see that the sleek design has fitted nicely in your kitchen! With the spectacular Digital Inverter Motor, not only are you using less energy, the noise is cut down giving you a peaceful washing experience! Thanks to SmartThings, washing has become smarter than ever before! Enabling you to start a wash when you're not even at home, simply load your washing before leaving, then start it to finish by the time you're home! Enjoy! ^LB at Samsung Support

Dquinn
5 (9,999)

2024-06-12

Leicestershire

5 (9,999)
Love this so much, super quiet and easy to use. Looks nice on the eye too.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-06-14

Samsung UK Reviews Team

Congratulations on your new and wonderful Samsung Series 5 AI Energy Smart Washing Machine, Quinn! This fantastic appliance doesn't just come with a premium design to look beautiful in your home; but it is also extremely easy to use, quiet and superbly efficient while it washes all your laundry thoroughly and gently. The Series 5 has already become a much-loved product in your happy home! ^CL at Samsung Support

Vicvic
5 (9,999)

2020-11-26

Nantes

Capacity : 8 kg | Colour : Black
5 (9,999)
Elle est très élégante efficace et silencieuse!! Très satisfait de l’achat
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
RiRi25
5 (9,999)

2025-08-04

Basildon

5 (9,999)
Not as quite as was expecting but it is a lovely size and is ok for size
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Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

3 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-08-04

CX

Thank you for taking your time to review your Samsung Series 5 AI Energy Smart Washing Machine. With the 9KG drum size, you'll be getting more room than ever to wash all your favourites! We are disappointed to see it is not quite as you expected, however, from SmartThings, enabling you to monitor and control your washing machine straight from your phone, to the Digital Inverter Motor, giving you peace and quiet whilst your machine works hard to give you the ultimate performance, we know you'll love this for years to come! Our helpful Support Teams are on hand to help with any questions you may have to get the best out of your appliance. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Bufty
5 (9,999)

2025-01-19

Gloucestershire

5 (9,999)
Ease of use, excellent value for money inclusive of five year warranty.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2025-01-25

CX

We are glad to read that you are very happy with your amazing Samsung Series 5 AI Energy Smart Washing Machine! Not only is this appliance very easy to use, but you can also make the most of it knowing that we have you covered for five full years. Enjoy! ^CL at Samsung Support

Bojauz
5 (9,999)

2024-06-19

Guildford

5 (9,999)
We love our new washing machine you can connect to our galaxy phone
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Noise

5 (9,999)

Ease of Use

5 (9,999)
Response from Samsung:
2024-06-21

Samsung UK Reviews Team

We are delighted to read that you love your new and amazing Samsung Series 5 AI Energy Smart Washing Machine, Bojauz! This fantastic appliance won't just give you perfectly washing results every day; but it is also incredibly smart thanks to the advanced AI technology and SmartThings Support, allowing you to control it directly from your Galaxy phone, while also monitoring its energy consumption easily and quickly. This fantastic appliance has already become a great addition to your Samsung Ecosystem! ^CL at Samsung Support

Rach4d
4 (9,999)

2025-01-22

4 (9,999)
Good so far, still getting used to it. Lots of different programs.
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Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Noise

4 (9,999)

Ease of Use

4 (9,999)

User manual & Downloads Product information sheet

Statement of Compliance

ver 5.0 | 0.24 MB

06.03.2026

ENGLISH

User Manual

ver 5.0 | 9.92 MB

11.02.2026

ENGLISH

User Manual

ver 5.0 | 10.2 MB

11.02.2026

ENGLISH

User Manual

ver 1.0 | 13.76 MB

08.05.2025

ENGLISH

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* Purchase from samsung.com between 27.04.2026 and 09.06.2026. This offer applies to all Home Appliances over £500 or more. Redeemable for a £50 discount on orders over £500, or £100 discount on orders over £1000. One per household. Offer non-transferrable. Vacuums are excluded from this offer. Samsung Students and Enhanced Partnership Programmes excluded. Discount will auto-apply when you checkout using PayPal or PayPal Pay Later as payment option.

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