Samsung is now on WhatsApp
Sign up to our WhatsApp for early Black Friday access, and our latest news and offers!
Can't wait? Explore our range of offers available now
Enjoy more benefits this Black Friday when you buy direct
Frequently Asked Questions
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When does Black Friday 2026 start?Black Friday 2026 will be on Friday 27 November 2026. However, we kick off with a range of offers from the 28th October and keep them going to Cyber Monday! Can’t wait? Check out our current offers instead.
• Register on this page to get early access before the offers open to everyone.
• We'll WhatsApp you as soon as the deals go live, so you don't miss out on limited stock. -
What do I get when I register for Samsung WhatsApp?When you register for Samsung WhatsApp, you'll get:
• Early access to our Black Friday offers, sent straight to your inbox.
• Our latest news, offers & more ! -
How do I register for early Black Friday deals?Registering for early access to Samsung Black Friday deals takes less than a minute, and you don't need a Samsung Account.
• Scroll up to the registration form on this page.
• Enter your email address, first name and last name, and mobile number
• Confirm you're over 13, tick the boxes to receive offers and accept the Privacy Policy, then select Register. -
What if I find a better Black Friday deal at another retailer?With our Extended Price Promise, if you find the exact same product being sold online for a lower price at one of our selected retailers before 2nd December, you can claim back the difference in price.
Usually you have within 7 days to submit your claim, however any purchases made on or after 4th November will be eligible to claim until 8th December1 -
How long do I have to return my item if I purchase during Black Friday?Items purchased in the Black Friday sale can be returned or exchanged, in accordance with our Returns Policy. Samsung products purchased in the Black Friday sales can be returned until 14 January 20262. Standard return timelines apply to all other products.
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How does Trade In work?Trade In gets you an instant discount on your new device, and we even accept broken devices. Or you can trade in for credit on Samsung.com to spend later.
• Choose your new device and select Trade In.
• Answer a few questions about your old device to see your discount.
• The discount comes off at checkout. Then send your old device back to us for free within 14 days.
Learn more about Trade In -
Can I spread the cost of my purchase and pay for products in Black Friday using Finance?Yes, all of our finance options are available as usual during our Black Friday sale. You can spread the cost of your order over 12 to 36 months with a range of finance options.
• Choose your finance option at checkout.
• Spread the cost from 0% APR representative with Samsung Finance.
• All finance is offered subject to status. -
Are Black Friday offers available for Students and Youth, Keyworkers and Teachers, or Businesses?Yes, many Black Friday exclusive offers are available through these stores. Visit the store in question during Black Friday 2026 to see which offers are available:
• Samsung Student & Youth benefits
• Samsung Keyworker & Teacher discounts
• Samsung for Business
1. Extended & Enhanced Price Promise Promotion 2026 - 4th November 2026 and 1st December 2026
Samsung is offering the following enhanced terms and conditions for the Promotion for purchases between 4th November 2026 and 1st December 2026
a) Participants who purchase a promotional product from Samsung.com/uk or the Samsung shop App between 4th November 2026 and 1st December 2026 and find the same product for sale online at selected retailers at a lower price between 4th November 2026 and 1st December 2026 will be eligible to claim a Refund. Participants must claim their refund by 23:59 (GMT) 8th December 2026.
b) Participants using promotional discount codes (BF10, LC1, LC2, LC3, APP5, GALAXY100, PAYPAL, WEEKEND & BFWEEKEND) are eligible to take part in the Extended & Enhanced Price Promise Promotion and may claim a cashback amount equal to the difference between the actual purchase price of the product when purchased on Samsung.com (i.e. the amount paid for the product after the promotional discount code has been applied to the advertised price) and the advertised price online by the Selected Retailer.
2. The Offer only applies to purchases made between 00:01 (GMT) on 4th November 2026 and 23:59 (GMT) on 23rd December 2026 (the “Purchase Period”).
Participants who purchase a Samsung product from the following Samsung online stores: www.samsung.com/uk , Samsung EPP Student Site, Samsung Network site and Samsung Shop App (the “Participating Retailer”) within the Purchase Period will be eligible to take advantage of Samsung’s Holiday Returns Promotion (the “Offer”). Participants have the right to return the Offer Product to the Participating Retailer for an exchange or refund (at the Participant’s discretion) by 14th January 2026.
For purchases made between 04.11.26 - 23.12.26 of a Samsung product from Samsung’s online store as a consumer. Offer available to UK residents aged 18+. Participants are entitled to return the product for an exchange or refund if they notify Samsung by 23.12.26 via our website chat, telephoning the Customer Call Centre or printing and sending Samsung a model cancellation form. Product must be returned within 14 days of notification. Products must be returned in an as new condition with all original packaging, accessories and any free of charge items. Return costs may be charged. Products which are returned damaged will not be accepted.
3. Purchase from Samsung.com. Values vary by model and condition. Purchased phone will be blocked if you don't send us your Trade In device. T&Cs apply.
4. Only available at Samsung.com and only for selected Galaxy smartphones. Device values vary by model and condition. Samsung Credits will be available in your Samsung Account after your device has been inspected and its condition verified. Once you have posted your device, it cannot be returned. Samsung Credits are valid for 60 months from date of issue, and cannot be used to pay for subscriptions, third-party products, or at Samsung Business Shop. You must be signed into your Samsung Account to take part in the Samsung Credits Programme. Samsung Credits cannot be transferred to another Samsung Account. Full T&Cs apply.
5. Only available at Samsung.com. Customers must apply Trade Up discount on product page, before checking out. Recycled products are non-returnable and have zero value. You must fully uninstall (including disconnecting and draining of water, or wiping all data, as applicable) your appliance, laptop, monitor, or television, and make sure it is ready for collection at the same time we deliver your new product. We reserve the right to refuse the delivery if you fail to do so. You will be required to pay a surcharge equal to the amount of the discount you received, if you do not recycle or have your product ready for recycling. Offer cannot be combined with multi-buy promotions for Home Appliances. Each household may only recycle one of each type of product and will receive only one Trade Up discount for each product type recycled. The Trade Up discount is an incentive to recycle it is not a Trade In value for the recycled product.