Delivery and Installation

I think my order has been lost in transit, what should I do?
My product has arrived damaged. How do I return it?
My product has arrived damaged. Can I keep it and receive a discount or compensation?
Do you offer a next day delivery service?
How much does the delivery cost?
What communications will I receive about my order?
I was not available to sign for my goods on each occasion when a delivery was attempted. How can I obtain my items now?
Can I request my first order is delayed so all of my items arrive at the same time?
Can I place my order online and then collect my item(s) in-store? Would this be free of charge to me, or would there be a holding fee?
Can I request a specific date or time slot for my delivery to arrive?
Do you offer installation across the UK?
Do you uninstall and remove TVs and large appliances when you install a new one?
How much does installation cost?
If I order two products, do I have to pay for installation twice?
Will you disconnect my old appliance when you install the new one?
Can you remove and recycle my old appliance?
Can you install my appliance on a different day to delivery?
Do you install over weekends and bank holidays?
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