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  • Support News
    Samsung PC Help App
    Samsung PC Help App
    PC & Office
    Feb 23, 2021
  • Support Alert
    End of service for the All 4 app on 2011 and 2012 Smart TVs
    Due to recent technical changes it is no longer possible for Channel 4 to maintain the All 4 app on 2011 and 2012 Smart TVs
    TV & AV
    Jan 28, 2021
  • Support Alert
    End of MirrorLink Service Support
    End of MirrorLink Service
    Mobile Device/TV & AV
    Apr 30, 2020
  • Support Alert
    eSIM support for Galaxy Devices
    eSIM is available on Galaxy smartphones listed below.
    Mobile Device
    Apr 30, 2020
  • Support Alert
    End of S Voice Service Notice
    End of S Voice Service
    Mobile Device
    Apr 28, 2020
  • Support Alert
    Precautions when charging your smartphone
    Precautions when charging your smartphone
    Mobile Device
    Feb 18, 2020
  • Support News
    How to access the BBC iPlayer on a 2014 'H' range series television
    How to access the BBC iPlayer on a 2014 'H' range series television
    TV & AV
    Dec 12, 2019
  • Support Alert
    Important information relating to BBC iPlayer
    To continue using BBC iPlayer, your Samsung TV may require a software update.
    TV & AV
    Dec 09, 2019
  • Support News
    Samsung recommends the use of genuine Samsung parts and accessories
    Samsung recommends using genuine Samsung charging accessories and batteries to ensure optimal performance of your Samsung product and safety.
    Mobile Device
    Nov 25, 2019
  • Support Alert
    No sound from rear speakers or subwoofer on the HW-Q90R
    How to troubleshoot sound problems on the Soundbar HW-Q90R
    TV & AV
    Jul 05, 2019
  • Support News
    Statement for 5G Launch
    Updates to older devices may be required.
    Mobile Device
    Jun 13, 2019
  • Support News
    How Samsung measure battery usage time for Galaxy watches
    Battery usage time procedures
    Mobile Device
    Oct 30, 2018
  • Support Alert
    Samsung x EE Support Centre Privacy Policy
    Privacy Policy for customers who book a repair into an EE Samsung Support Centre.
    Mobile Device
    Oct 15, 2018
  • Support News
    Intel Manageability SKU Privilege Escalation
    Intel Active Management Technology, Intel Small Business Technology, and Intel Standard Manageability Escalation of Privilege
    PC & Office
    Feb 26, 2018
  • Support Alert
    UK statement regarding Galaxy Note7
    UK statement regarding Galaxy Note7
    Mobile Device
    Feb 07, 2018
  • Support News
    Intel CPUs Software Update Announcement
    To address certain security issues found in Intel CPUs, please apply the following firmware updates in accordance with the recommendation from Intel.
    PC & Office
    Feb 07, 2018
  • Support News
    Windows XP Support
    Windows XP Support
    PC & Office
    Jan 31, 2018
  • Support News
    Transfer of Information to HP
    As part of the planned transfer of our printing business to HP
    PC & Office
    Nov 01, 2017
  • Support News
    Notification for Printer business transfer to HP
    As of Nov. 1, 2017, Samsung Electronics Co., Ltd. and its affiliates'printer business is transferred to HP Inc. and its affiliates.
    PC & Office
    Nov 01, 2017
  • Support Alert
    Samsung Initiates UK & Ireland Product Exchange Programme for Galaxy Note7 Devices
    Samsung Initiates UK & Ireland Product Exchange Programme for Galaxy Note7 Devices
    Mobile Device
    Sep 08, 2016
  • Support Alert
    Safe Battery Use
    Safe Battery Use
    Mobile Device
    Nov 10, 2014
  • Support News
    Windows 8.1 Update
    Windows 8.1 Update Release 17th October 2013
    PC & Office
    Oct 17, 2013
  • Support News
    Get the most out of your new Android Smart phone with Samsung Diagnostics
    Samsung Diagnostics App
    Mobile Device
    Jan 30, 2013
  • Support Alert
    SAMSUNG announces home-visit & repair programme for RS21 and RS60 range fridge freezers
    SAMSUNG announces home-visit & repair programme for RS21 and RS60 range fridge freezers
    Home Appliance
    Oct 30, 2009