In line with updated Government guidance, the following is the status of Samsung Stores and locations as of the 26th of April 2021:
• Samsung Experience Stores
• Samsung KX
• Samsung Support Centres
We are keeping our store locator page regularly updated and we advise that you check opening times in advance.
If you are looking for a dedicated one-to-one support visit, or to book a product repair at a Samsung Support Centre, Samsung Experience Store or Samsung KX, then please make an appointment in advance online
When visiting one of our spaces, please kindly respect the following safety measures:
• Use the hand sanitiser via the stations provided in store
• Pay via card payment where possible
• Keep at least 2m between you and other people
• Wear a face covering, unless you are exempt
• If you are experiencing any COVID-19 related symptoms or feel unwell we politely ask that you do not visit any stores
Please note that these details are subject to change based on local regulations.
If you require one-to-one product support for mobiles, tablets and/or wearables but prefer not to visit a store, we offer virtual one-to-one support via our Video Chat service which is bookable here