Here for you

Due to the impact of COVID-19, our customer support team is operating at a reduced capacity. We thank you for your understanding and apologise for any inconvenience.

Always-on support for your Samsung products

image

Call us

Smartphone support | Temporarily suspended
All Products support | Temporarily suspended

image

Live chat

Smartphone support | Mon-Sun | 9am to 6pm
All product support | Mon-Sun | 9am to 6pm

image

Facebook Messenger

Mon-Sun | 9am-9pm

image

Twitter

Mon-Sun | 9am-9pm

image

Write to us

Samsung Customer Support
Selectapost 38, Sheffield, S97 3FJ

Online shop Support

Due to the impact of COVID-19, our customer support team is operating at a reduced capacity. We thank you for your understanding and apologise for any inconvenience.

Online Shop Support

image

Online shop FAQ

Find answers to all your questions about
ordering, payment, delivery and returns.

image

Call us

0330 726 7467 *
Mon-Sun | 9am-6pm

Business Support

Get in touch for all corporate and enterprise questions
Business Support

image

Call us

0330 726 2677 *
Mon-Fri | 8am-6pm

image

Technical support

Need suport for a specific product or device issue?
Enquire here for technical help.

image

More help

Find specific help and support for your other business products:
Samsung Display Solutions
Samsung Knox Solutions

Need more help?

  • CORPORATE CONTACTS
    CORPORATE CONTACTS
    Samsung Electronics (UK) Ltd
    Samsung House 1000
    Hillswood Drive
    Chertsey, Surrey
    KT16 0PS
    01932 455 000
  • EMAIL THE CEO
    EMAIL THE CEO
* Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages. Call charges are subject to change and this information is provided as a reference only. Calls maybe recorded for training and quality purposes. For information on how we collect and use your details, please refer to our Privacy Policy .