- COVID-19 STATUS -
WE'RE STILL HERE FOR YOU
Our phone lines and email are closed, but you can still live chat. Read our COVID-19 update to find out more or find a solution to your problem online.
Here for you
Due to the impact of COVID-19, our customer support team is operating at a reduced capacity. We thank you for your understanding and apologise for any inconvenience.
Call us
Smartphone support | Temporarily suspended
All Products support | Temporarily suspended
Live chat
Smartphone support | Mon-Sun | 9am to 6pm
All product support | Mon-Sun | 9am to 6pm
Write to us
Samsung Customer Support
Selectapost 38, Sheffield, S97 3FJ
Online shop Support
Due to the impact of COVID-19, our customer support team is operating at a reduced capacity. We thank you for your understanding and apologise for any inconvenience.
Online shop FAQ
Find answers to all your questions about
ordering, payment, delivery and returns.
Business Support
Get in touch for all corporate and enterprise questions
Technical support
Need suport for a specific product or device issue?
Enquire here for technical help.
More help
Find specific help and support for your other business products:
Samsung Display Solutions
Samsung Knox Solutions
* Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages. Call charges are subject to change and this information is provided as a reference only. Calls maybe recorded for training and quality purposes. For information on how we collect and use your details, please refer to our Privacy Policy
.