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Here to help

Samsung Experience Stores are excited to welcome back customers and colleagues but are doing so cautiously with people’s health and wellbeing as utmost priority.

Please be reassured that safety measures remain in place.

Product support and repairs are currently offered by appointment only and customers can book online in advance here or over the phone with the Samsung Experience Store team.

For those of you that would prefer to engage with the team virtually, Samsung Experts can help with placing orders for home delivery, reserving items for in-store pick-up, and any general enquiries you may have. Please call 0333 344 1916.

Samsung Experience Stores remain committed to delivering a pleasant experience and look forward to welcoming you back.

Samsung Experience Stores are operated by Partner Retail Services Limited. Products offered for sale by Samsung online or in the Samsung concession in Selfridges are priced independently (and pricing may therefore differ) and purchases made from Samsung direct may not be returned or exchanged at a Samsung Experience Store.