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Here to help

The wellbeing of Samsung Experience Store customers and colleagues remains the utmost priority. In line with Government guidance, Samsung Experience Stores in the UK are temporarily closed.

Customers will still be able to access the support they need, over the phone, via the UK based Samsung Experience Store contact centre.

Customers can speak to a friendly advisor on 0333 344 1916 for assistance with the below:
• General enquiries and product support
• Information on Samsung Experience Store promotions
• Free next day home delivery1
• Finance options on a wide range of products for you or your business2

Online Galaxy Workshops and One to One Tutorials will continue to be available virtually, with dedicated Samsung Experience Store trainers. Customers can book these online here

Contact centre opening hours:
• Monday – Saturday: 9am – 6pm
• Sunday: 11am – 5pm

Samsung Experience Stores apologise for any inconvenience caused and hope to welcome you back as soon as it is safe to do so.



Terms and Conditions:

1Next business day delivery available for orders placed via Samsung Experience Store contact centre before 18:00, subject to stock availability and payment clearing.

2 Terms and conditions apply.

Samsung Experience Stores are operated by Partner Retail Services Limited. Products offered for sale by Samsung online or in the Samsung concession in Selfridges are priced independently (and pricing may therefore differ) and purchases made from Samsung direct may not be returned or exchanged at a Samsung Experience Store.