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The Samsung Community
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Forum to chat and ask questions about anything to do with your product or Samsung.
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Eco-design and energy consumption information
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Energy labels, product fiches and eco design information.
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Galaxy Fold Premier Service
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Special customer care services are available when you purchase a Galaxy Fold.
Contact Us
Online
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All product support | 8am - 10pm, 7 days a week
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We'll respond within 24 hours of your request
For new and existing orders
Login to get an update on your Samsung Shop order
Help with Hubs, Kits, Sensor and Outlets
Check the status of your repair with Samsung
Call
Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week
For business support
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For new and existing orders:
8am - 10pm, 7 days a week
Samsung Shop support closed on 20th October 2019
For Business Shop related enquiries:
8am - 6pm, Mon - Fri
Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
Call charges are subject to change and this information is provided as a reference only.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy.
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