What is the Secure Folder and how do I use it?

The Secure Folder allows you to keep your private files, images, and even apps in a separate secured folder.

You can transfer content in and out of the Secure Folder, and personalise the lock type used to access the folder. 

 

You can also create multiple accounts if you have more than one person using the phone, and you wish to share access to certain apps.


PLEASE NOTE: that the Secure Folder is only available on devices running on the Android Nougat 7.0 operating system and above.

How do I access the Secure Folder?Click to Expand
1 Choose Apps
2 Choose Settings
3 Choose Lock screen and security or Biometrics and security
4 Choose Secure Folder
5 You will then need to sign into your Samsung account. Choose SIGN IN
6 Enter your Samsung Account details, then choose SIGN IN . (If you do not have a Samsung account, choose CREATE ACCOUNT, then follow the steps)
7 Choose the lock method you wish to use for your Secure Folder
8 A shortcut to the Secure Folder will be added to your Home and Apps screen.
Can I hide the Secure Folder from my Home or Apps screen?Click to Expand

Yes, you can hide the Secure Folder in your Settings.

1 Choose Apps
2 Choose Settings
3 Choose Lock screen and security or Biometrics and security
4 Choose Secure Folder
5 Choose Hide Secure Folder
6 Choose OK to confirm
How do I get into my Secure Folder if I've hidden it?Click to Expand
1 Choose Apps
2 Choose Settings
3 Choose Lock screen and security or Biometrics and security
4 Choose Secure Folder
5 Tap the Secure Folder icon at the bottom of the screen, then enter your unlock pattern, pin, or password
How do I remove the Secure Folder?Click to Expand
1 Choose Apps
2 Choose Settings
3 Choose Lock screen and security or Biometrics and security
4 Choose Secure Folder
5 Choose Menu or three dots in the top right corner
6 Choose More settings
7 Choose Uninstall
8 Choose Uninstall again to confirm

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.


This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.

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