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Repair booking Steps & Summary
Product category
Select your product
Select your product below and use our simple troubleshooting guide to diagnose the problem. If a repair is needed, we'll take you through the booking steps.
Mobile Devices
Home Appliances
TV and Audio Visual
Computing
Troubleshooter
Is your device covered with Samsung Care+?
Step 3: Speak to an Expert
Quick question before we continue...
Where did you purchase your product from?
Step 3: Speak to an Expert
Our Experts are here to help
Troubleshooter reference code: {-referenceCode-}
Please follow the below steps to speak directly to an agent.
- Start chat
- Click Help me with my order
- Click chat with an agent
- Paste your troubleshooter reference code
- Speak to a Samsung Expert to resolve your issue
- Start chat
- Click Technical Product Support then select your Product Queries
- Select Technical Product Support
- Select Product Queries
- Select your Product Category
- Click None of the above. Let me type what I need help with
- Type 'agent'
- Select Yes, I want to connect to a Samsung Support Expert to start chatting with a Samsung Expert to help resolve your issue
- Paste your troubleshooter reference code
- Speak to a Samsung Expert to resolve your issue
Great, looks like the issue you were experiencing is now resolved!
We are here to help if you need any further support.
