No one knows your Samsung like we do
Step 1: Choose the product you would like to repair
Repairs for smartphone, tablets, watches and buds.
TV and audio visual
Repairs for television and sound bars.
Repairs for refrigerators, laundry, dishwashers, vacuum cleaners and cooking.
Repair solutions for laptops, monitors and memory.
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How does Doorstep repair work?
Please back up your device before repair.
Arrange a date and time slot for a Doorstep repair.
Our Doorstep repair partner will arrive on the confirmed date and time to complete the repair on-site.
How does Pick up repair work?
Please back up your device before it is collected.
Our logistics partner will arrange a time slot to come and pick up your device for repair.
Once picked up, our authorised repair partner will repair your device.
How does In-store repair work?
Check for any software updates, ensure your device is backed up then and follow the next steps to book your appointment.
Select the appointment type and use the calendar below to book a date and time.
Enter your details and tell us what you need help with.
You will receive an email confirmation with the appointment details.
How does In-home repair work?
Prepare your product for inspection and repair
Our authorised repair partner will organise a time and date for your repair
Once appointment confirmed, our authorised repair partner will come to your home and repair your product
Step 4. Book your repair appointment
Find your closest location and book an appointment with a Samsung Expert.
All locations are operating by appointment only for repair support.
Enter your Galaxy phone model name and get a breakdown of repair costs1