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Samsung Repair

No one knows your Samsung like we do

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Doorstep repair

A mobile repair van comes to you on the day and repairs your product on-site.

Available for mobile devices and tablets only.

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Pick up repair

A courier comes to you, takes away your device for repair and returns it once complete.

Available for mobile devices, tablets, wearables and monitors.

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In-store repair

Leave your product at a Samsung store with one of our Samsung Experts.

Available for mobile devices, tablets and wearables.

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In-home repair

A Samsung authorised engineer comes to your home and will repair directly there and then. Ideal for larger products.

Available for TVs and home appliances only.

When you buy a Samsung product, the service to you is only just getting started. So, when you need painless troubleshooting and quick and easy repairs then you’re in the right place. Our Samsung authorised technicians use genuine Samsung parts to repair your product to the highest standard, while protecting your original factory warranty.

Steps to book your repair:

Choose your product

Step 1
Choose your product

Troubleshoot the issue

Step 2
Troubleshoot the issue

Choose your repair option

Step 3
Choose your repair option

Book the repair

Step 4
Book the repair

Step 1: Choose the product you would like to repair

Mobile tablet galaxy watch and buds

Mobile devices

Repairs for smartphone, tablets, watches and buds.

TV AV

TV and audio visual

Repairs for television and sound bars.

Home appliance

Home appliance

Repairs for refrigerators, laundry, dishwashers, vacuum cleaners and cooking.

Computing

Computing

Repair solutions for laptops, monitors and memory.

Troubleshooters

Call us

Please call us

We can still help you
Mon-Sun | 8am to 10pm

 

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Instore Repair

Step 4. Book your repair appointment

Find your closest location and book an appointment with a Samsung Expert.

All locations are operating by appointment only for repair support.

ALL STORES ARE TEMPORARILY CLOSED

Go back to choose another option
or use our virtual video support below

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search

Support locator

Repair Booking

Step 3. Book your repair

Our repair booking service is currently offline for essential maintenance.
We recommend using an alternative contact channel via our contact us page:

https://www.samsung.com/uk/support/contact/

Thank you for your understanding and we apologise for any inconvenience.

To book a repair please go to our Repair homepage to choose your product and troubleshoot the issue.

*Required

What problem needs fixing?

*Required

What are your contact details

*Required
 
I am happy to be contacted by Samsung with a customer satisfaction survey relating to my experience in using Samsung Customer Support (optional). Please contact me by:
We will use your personal data in accordance with our Privacy Policy

Zoom booking Repair

Book an appointment

This video chat support is for smartphones, tablets and wearables only.